What Makes a Great Tech Writer

With the days counting down to when shawnblanc.net becomes my full-time gig I have been spending a lot of time thinking about what my new daily schedule will look like.

I’m the sort of guy who is always thinking about the future. Not in the noble “always looking ahead” sort of way, but in the “my brain is always making up scenarios of how things will pan out” sort of way. And ever since I decided to take my site full-time I began picturing what my days would look like once that happened. At the beginning I mostly assumed I would be spending my whole day sitting behind the keyboard and watching the pulse of news, or — if nothing exciting was happening — spend my time writing long-form pieces. But, the more I think about it, the more that sounds like the road to a burnt-out and boring website.

Yes, I expect the pace of writing to pick up, and yes I am very much looking forward to doing more long-form writing. (There are a few reviews I’m already planning for, and some interviews I’d like to begin as well.) But sitting behind my computer and blogging for 8 hours a day does not sound like a dream job to me.

And that has caused me to consider just what it is that makes a great tech writer.

It doesn’t take much to be a pretty good tech writer. Someone who can, more or less, clearly communicate and add some personality to their paragraphs has a decent shot at a landing a tech writing gig. And, believe it or not, they don’t really have to be much of a writer.

But to be a great tech writer takes two more things: (a) you’ve got to actually be great at writing; and (b) what I think really defines the line between the good and the great is being able to tell stories and bring the technology into our everyday lives.

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If you run a tech-centric website, then, so far as I see it, there are two paces of posting schedule that your site can take: (a) the breaking news, real-time schedule; or (b) the schedule and pace that you set on your own. Most tech-centric sites opt for the former.

For the past four years my day job has necessitated that I not be on the “breaking-news, real-time schedule” with shawnblanc.net. However, even when I do begin my full-time schedule beginning in April I do not intend to dramatically change the pace of my writing, nor seek to make this website a spot for all the breaking news.

By making an intentional decision to not pursue a real-time schedule with my site it allows me the space to think and breathe and therefore write things which are more thought related than they are time-sensitive.

I’d rather write stories than break them.

For example, I stood in line for an iPad 2 this past Friday almost entirely for the experience of it. It is fun to go down to the Apple store a few hours early, meet some strangers, and casually poke fun of how nerdy we all are. I did not stand in line so I could be the first person to get home with my iPad 2 and write a review. And, like I said, I think a huge element to what makes a great tech writer is someone who can tell stories and experiences.

In an interview on Method & Craft, Naz Hamid said:

The ability to spend time away from a screen and a computer and experience the world at large and do other things related to the work (speaking or travel or just collaborating on projects) is necessary for a healthy mind. So that independence, to be able to work on other projects outside of the studio allows everyone to be able to explore other experiences and not just for work. The things you do outside of work — that you’re passionate about — should be equally nurtured.

What makes a great designer or writer is not what they do when they’re at their computer, but rather what they do when they’re not at it. Though our best work is often materialized when we’re working at the computer, the foundation of that work is formed and nurtured when we’re away from the screen.

In a job where it seems so vitally important that I stay connected to the real-time Web, it will be thanks to the times where I disconnect that I will find any hope of being relevant and meaningful in my writing.

What Makes a Great Tech Writer

A Quick Way to Get Back on Focus

Sometimes during the day I find myself in a random cycle of checking my various inboxes. I realize I’m going back and forth between Twitter, email, RSS, random web surfing, back to Twitter, to email, etc… I’m not doing anything productive whatsoever — I’m just zoning out looking and waiting for something new to come along. It’s a complete waste of time.

What’s worse is that it can be hard to snap out of it and get back to doing something productive. So when I realize that I’m going back and forth between inboxes not actually doing anything I’ve learned a little trick on how to snap out of it.

  • I get up from my desk and go walk around for about 60 seconds. Maybe to get a drink of water or just to move my legs.

  • When I come back to my desk I pick one task that I know I can do quickly. It doesn’t even have to be something super-productive or even work-related. Today, for example, my snap-out-of-it task was to add Unstoppable to my Netflix queue.

  • Once I’ve gotten that small task done I pick another. Then another. And then I’m back on focus.

I’m in no way against checking the inboxes like email, RSS, Twitter, and the others. But when I check them I want to be active about it (instead of passive). When I check for what’s new I want it to be with intent to do something about it.

Which is why I recommend that if you’re going to zone out or take a mental break, do so with a medium that doesn’t also at times require your attention when you’re not zoning.

Email is by far the best example of this: when you’re checking your email it should be with intent to do something about those emails. Because if you also check your email as a way to zone out, then it becomes much easier to flip open your email to see what’s new yet without ever actually doing anything about those new emails.

Or, to put it another way: a simple way to help avoid ever even getting into the zone-out cycle is to only ever check your email or twitter or RSS feeds when you’re actually able and willing to act on those inboxes. Which is, of course, much easier said than done.

A Quick Way to Get Back on Focus

A Quick Update

This morning, around 7:00 am, I was just sitting here in front of MarsEdit with the announcement written and ready to publish. And I just sat here. Too nervous to hit Publish. It was probably just a minute or less, but it felt like half the morning.

In some ways I thought today would never come. And for those few final moments before I published “Beginning” I had this uncanny feeling of sheer excitement coupled with total fear. I was giddy at the thought of letting you guys know about such a huge and exciting change. And simultaneously afraid at what trolls may come out of the woodwork to criticize my decision or poke fun at my (admittedly) bad

(https://shawnblanc.net/members/).

My wife, Anna, was this site’s very first reader back in July of 2007. She has proofread, edited, and given constructive feedback on every major article I’ve written — I never post those things without her feedback first (I figure if she likes it, and I like it, then it can’t be all that bad). Anna also helped me behind the scenes in the early days of this site by giving suggestions on questions I should ask certain interviewees — such as asking John Gruber what he eats for breakfast.

It was some time right after this past Christmas, just before the 2011 New Year, that Anna and I were having dinner at home and I pitched the idea to her about actually taking shawnblanc.net full time. I’ve tossed it out there before over the years, but it was always somewhat casual. But this time I meant it. And she meant it when she said she would be 100% behind me.

I brag about the readership of this site quite a bit. And I mean it when I write how amazing and talented you guys are. But, with all due respect my fellow nerds, this site would not be the site it is today without the support and encouragement I have received from my wife.

Thank you, Anna, for everything.

Also, I want to thank you guys, the readers. The support and positive feedback I received today has been absolutely phenomenal. Many of you have been helping spread the news on your website or via Twitter as well as writing in to say congratulations. Please keep it up, because so far sign ups are looking good.

It hasn’t even been 24 hours yet, so I really have no way to know if things are going really well or not. But I do know for sure that there is still a long way to go in order to make the memberships a viable enough source of income for me to keep the full-time aspect going for longer than the summer.

Those of you who have signed up already, thank you! If you haven’t, what are you waiting for?

Current Members: Regarding your Perks and Info

For some reason unbeknownst to me, PayPal won’t let you build or customize the autoresponder emails that are sent when someone becomes a subscriber. Which means that the information about your perks as a member are given out on the final page stage of the subscription process. This includes the information on how to subscribe to the members-only broadcast, Shawn Today.

This was, by far, the most frustrating piece of the whole membership puzzle for me. There are many alternate options and workarounds, but I opted for what I felt would be the easiest for me to maintain and the easiest for you to access.

If you’ve signed up for a membership and accidentally missed this information during your subscription check-out, please email [email protected] from your PayPal address and I’ll send you the info you need.

Coming up next: A Membership Drive With Some Sweet Giveaways

A little surprise for tomorrow: some extremely amazing and generous folks have donated a handful of prizes and gifts as bounty for a membership drive that will kick off tomorrow.

In short, between this morning and midnight on Sunday, March 20th, anyone and everyone who signs up for a membership will be eligible to win some amazing prizes. And these aren’t just hum-drum giveaways. They are top-notch, drool-worthy, items. But more info on that tomorrow morning.

A Quick Update

The Bro Show is a great tech-centric podcast, and today I had the privilege of being a guest on the show. I talk briefly about the genesis of shawnblanc.net, what I define as “success” for a website, and my thoughts on growing a website and building a network.

But that’s just the first ten minutes… Myke, Terry, and I also talk about the most recent news regarding the HP TouchPad, Simplenote’s update, Kickstarter, and more.

Yours Truly on The Bro Show

More on Writing (or: A Case Against Editing)

Yesterday’s article on writing received quite a bit of feedback. Much of it in the form of great advice and stories from other writers about how they write. Thank you all for your feedback; this site has a lot of great readers.

Iain Broome responded with his attitude towards writing and editing:

Writing is relatively easy. Writing well is extremely tough. Without that extra, uncompromising attention to detail, you’ll find yourself writing without Writing.

Don’t get me wrong, I am a big fan of editing my work. All work should be edited. I certainly spend far more time editing the articles I post to shawnblanc.net than I do writing them. I even edit my emails before hitting send.

Let me try to reiterate the two things I was primarily harping against in my article yesterday: (a) my tendency to avoid writing when it doesn’t feel like I’m producing my best work to date; and (b) my tendency to edit my work in real-time as I’m writing it.

What these two tendencies mean for me is that I often write each word, one at a time, slowly, so as to get just the right word. There are a lot of people who write like that, but I don’t know if it’s the best habit for me. But more on that at the end.

Another bit of feedback came from reader Rory Marinich via email saying there is no such thing as bad or good writing as it relates to voice — there is simply honest writing: “Honest subjects, honest voice, and that’s all writing can ever be.” Moreover, Rory said how writing effortlessly does not necessarily mean that a writer has “arrived”, because every writer has their own, unique pace.

Thanks, Rory, for the sage advice. And in fact, this is what I was trying to communicate in my final paragraph yesterday when I wrote:

But suppose one day I do arrive at some level of skill where the ink flows like honey and the prose like fine wine. I wonder if I’d even realize it. It may very well feel just like it does right now…

My point is that my perception of what it’s like to write compared to what I imagine it may be like to Write is most likely an arbitrary perception. The process of growing as a writer — or any other creative profession — is a slow and iterative process. Today feels just like yesterday, and tomorrow will feel like today. But if we were to skip back 2 years or skip ahead, then we would notice the difference.

It is easy to compare the difference in our finished products. I can read an article I wrote two years ago and compare it to an article I wrote last week and see that the quality and flow is higher. I can see that I have better grammar and use of vocabulary. But what I can’t see is my process for writing that article two years ago compared to my process of last week’s. To me, I remember them as being the same.

Lastly, is Randy Murray who was able to sum up my entire point in a single tweet: “give yourself permission to suck, then get better.”

This is exactly the struggle I have recently found myself in. I’ve noticed that I will not publish or even write something simply because it doesn’t feel absolutely incredible at the time I’m trying to write it. It’s likely that I’ve been hindered by this fear of doing crappy work for years — who knows — but I’ve only recently become aware of it.

And though I prefer not to post gushing articles like this (especially two in as many days), I know that many of you are writers, designers, podcasters, and more. And so my hope is that by me expressing my recent discoveries and shortcomings as a writer they will help you find ways that you can grow in your craft as well. Because that’s the whole point, right? To learn and to grow?

But that’s not all…

I want to come back to the two tendencies I’m trying to pull out of: (a) my tendency to avoid writing when it doesn’t feel like I’m producing my best work to date; and (b) my tendency to edit my work in real-time as I’m writing it.

I don’t know if these are the best habits for me to grow. Which is to say that I have questions about the amount of time I spend editing my work. Mostly, I’m curious about what would happen if I spent slightly less time editing my writing and then slightly more time creating and writing the next thing?

As I said, I am a big fan of editing. But what if I edited less and wrote more? Is it possible that I would slowly become a better writer in need of less editing? Ray Bradbury seems to think so: “Quantity produces quality. If you only write a few things, you’re doomed.”

More on Writing (or: A Case Against Editing)

Writing vs. Writing

This is me, thinking out loud about my writing.

There is writing, and then there is Writing. And I am amazed at how often I will shy away from the former because it doesn’t feel like the latter. There are times when I put far too much emphasis on the fine-tuned components of writing, and not nearly enough emphasis on simply getting the words down.

You know the difference I’m talking about. The latter is tangible — it’s the times when the words seem to write themselves. But then there are times when you feel like you’re back in the 2nd grade playing Oregon Trail and it’s all you can do to remember the Home Row. In fact, for me, writing rarely feels like Writing.

I may never be a capital “W” Writer. I may never win a Pulitzer, or write for the New Yorker, or even get pen to paper for what could be the next great American Novel. But I want to shoot for it. I want to be the best. I want my writing to be engaging, clever, and quotable. I want my articles to be insightful and memorable. But that will never happen if I only ever allow myself to write when it feels like Writing.

It’s suicide to stop before I start just because I’m not feeling it. I’ve got to settle the fact that sometimes it’s just plain writing and get over it already. Because wanting to write is not the same as writing.

And thinking about writing is not the same as writing.

Reading about writing is not the same as writing.

Tweeting about writing is not the same as writing.

Having a conversation about writing is not the same as writing.

Some of these help me grow into a better writer, but how often are they really just ways of procrastinating that don’t ever produce something written? If I’m not sitting here writing then I’m not writing.

If I’m not sitting here writing, I’m not writing.

Dorothy C. Fontana said: “You can’t say, I won’t write today because that excuse will extend into several days, then several months, then… you are not a writer anymore, just someone who dreams about being a writer.

Do I want to be a capital “W” Writer? Yes. Do I want all my writing to feel like Writing? Yes. But I have to be okay with the fact that right now, I’m not and it doesn’t. I’m just a writer and most of the time writing is hard. It may never be otherwise.

But suppose one day I do arrive at some level of skill where the ink flows like honey and the prose like fine wine. I wonder if I’d even realize it. It may very well feel just like it does right now — like today — when it seems as if I can’t even put two words together using copy and paste.

Writing vs. Writing

Rising Early

Nicholas Alpi, a Ruby developer, shares his story of transitioning from night owl to early bird. He made the decision a year ago and has stuck with it. Now he’s so glad he did.

Also, Leo Babauta gets up at 4:30 each morning and has written about the benefits of rising early.

I love being up early, but I hate getting up early. I am not a morning person.

Some folks are natural morning people — their heads pop off the pillow with little help from an alarm. I am not one of those people. I am a night owl and have been for 30 years.

But just because I’m naturally prone to stay up late doesn’t mean nights are my most productive time of the day. It’s the opposite actually. Mornings are my most productive time. They are also my favorite time of the day.

In the morning my mind is more clear; there is not yet the accumulation of “mental clutter” from the activities and worries of the day; the whole day seems like a blank canvas. And because of the endless possibilities the morning brings with it, I feel liberated and comfortable to do some of my best work of the day. Also it’s the time of day when coffee tastes best.

There is something magical about the early morning. It’s a time when the world belongs to only those few who are awake. And we walk around like kings while others remain unseen in their beds.

Rising Early

My Sister is Getting Married

It’s not too often that I share personal tidbits here, but this one is worthy.

My one and only sister, my younger sister, is getting married this coming Sunday. My future brother-in-law, Mark, is a stand up guy; I couldn’t be happier.

The wedding is here in Kansas City, and family has already begun to arrive. Which means posting on shawnblanc.net will be slim this week because family always, always comes first.

So if and when you check this site and you don’t see anything new, say a quick prayer for Elise and Mark and their new life together.

My Sister is Getting Married

More Ideas Than Time, but More Time Than Focus

Often I find myself wrestling with the tension that I have more ideas than time. There are many great things I want to do and build and ship and start, but I just don’t have the time to do them. However, I’m finding that the real problem is not my lack of time — it’s my lack of focus.

Ideas > Time > Focus

More ideas than time, but more time than focus.

This is not exactly a revelation. But the above equation has helped to put it in perspective for me. What I want it to be is this:

(Ideas > Time) + (Focus > Time)

More ideas than time and more focus than time.

If we have more time than focus it means we’re wasting time. Time is the only thing in that equation that we have no control over. And so it should be seized for all it is worth. I do not want a wasted surplus of time due to a lack of focus.

Does this mean I spend all my time “focused” on work? Not at all. I don’t have the energy for that. And neither do you.

What it means is that I’m being proactive and intentional about how I spend my time. It means I’ve establish some awesome default behaviors to fall back on when my focus and energy run out during the day.

* * *

For more thoughts on this, check out this video and article combo that I put together about “How to Get it All Done” when you’ve got too many awesome ideas.

More Ideas Than Time, but More Time Than Focus

Trusted Advisors

I have a few short lists of people whom I turn to when I need feedback, advice, and encouragement for different areas of my personal and professional life. The areas I most often seek feedback for are:

  • My writing
  • My design
  • New business models and strategies
  • Big, hairy, audacious ideas
  • Major life decisions

For each area I have a handful of people whom I trust and whom I know I can ask for their help. I know they have an educated and valuable position on the subject, and they meet two very important requirements:

  1. They shoot me straight 100% of the time. I prefer blunt honesty and genuine feedback. Don’t dance around my feelings. Tell me what you really think and why.

  2. They want me to succeed. Usually, by the time I’m ready for feedback from someone, I’ve gone about as far I you can go on my own. And that’s when I need someone to cheer me on to cross the finish line.

Some people are on a few of these lists, and one person is on all of them (my wife).

It’s not always easy to seek out input from others (especially when they found a giant hole in your otherwise perfect idea). But if you’re trying to push the boundaries of what you can come up with, build, and ship, then feedback and encouragement will be an invaluable tool along that path.

Trusted Advisors

How to Pronounce “Blanc”

Growing up we always knew when a telemarketer was calling because they’d pronounce our last name wrong. But it never really occurred to me until recently that many of you may also be pronouncing my last name wrong by mistake as well.

Though my last name is spelled the same as the legendary Mel Blanc’s (no relation) it is not pronounced the same. Mel’s last name was pronounced “blank“. As in a blank canvas.

My last name is pronounced “blonk“. As in Mont Blanc. This is an americanized version of the way the French say it (my great grandfather grew up in a small town along the France/Italian border). Though a proper French pronunciation with a proper French accent would leave off the “c” altogether. I do not have a french accent.

Phonetically, it is spelled: “blah ng k”.

And so now you know.

How to Pronounce “Blanc”

One hundred great, great one-liners of advice and food for thought from Nicholas Bate. Numbers 15, 52, 59, 65, 67, 89, 91, 95, 96, and 99 all really struck a chord with me.

But especially numbers 13,

Stop wishing. Start selling. Stop imagining. Pick up the phones. Stop playing with pipeline percentages. Ring every account and ask for business.

34,

A High Performance Business Team is not about having gone white water rafting together. Nor a list of ‘core values’. Nor a fancy mission statement on the wall. Although any of these might help. It is about absolute and total loyalty to each other. Never talk negatively about a team colleague who is not present; talk to him or her.

and 97:

You may well eventually be able to spend three days out of five on the golf course, but don’t make that your goal. Most entrepreneurs work hard, think, develop relationships, sell, chase money, innovate, have fun, pitch, drink coffee. And sometimes play golf.

(Via Daniel Jalkut.)

Brilliant At The Basics of Business (PDF)