Organization, Roll Top Desks, and Basketball

Most people want to get organized, and know they ought to but aren’t willing to take the necessary time and energy to actually get there. Then those that do begin to get organized don’t survive the initial time of frustration that comes due to their change in work-flow. Thus, millions of people live their whole life and never get organized. They spend their personal and professional life surrounded by clutter, nonsense and junk mail.

Heck. Why do you think the roll top desk was invented? To cover up clutter. You know it must have been invented by a guy that just couldn’t keep things organized and was sick of looking at his messy desk. If you’ve got a clean workspace you want to show it off.

What high-school basketball can teach us about organization

How about we use a sports analogy to discover how being organized could make you the new Michael Jordan of the freelance world. (Am I exaggerating? Probably.)

Lets say you grew up shooting hoops in your front driveway with your brother. You were always better than him, because you had some natural skill. Your specialty is the free-throw, and on a scale of 1-10 you’re at a skill level 6.

The problem is you have bad technique and poor form. If your game stays that way you’ll never be any better than a 6.

When you join the high school basketball team your coach starts teaching you the proper stance and follow through. But the new technique hurts your game and brings you down to a skill level 3.

However – if you keep practicing the right techniques you will soon be back to where you were (a 6) and continue to get better. Moving on to a 10. Did someone say Pepsi endorsement?

At first, it sucks dropping from a 6 to a 3, but if you don’t then you will never get free soda for life.

Now do you see why the same goes for your organizational skills?

Where the problem lies: Don’t be a noob

The three primary areas of input and output for any designer’s life exist within email, tasks and files/folders. (This goes for non-designers too).

One of the differences between pro-designers and noobs is those that have nailed down a bulletproof system of squeaky clean organization.

Hopefully I can give you some ideas and help you to avoid roll top desk syndrome. Here is how I manage each of these areas.

Email

Get a system set up for how you handle your email. Keeping it all in your inbox is not the way to go. The breakthrough came for me when I realized that there was no cut and dry answer for everyone across the board. Make your email organization into a system that works for you, using language that you understand.

I have 4 folders setup that handle every single one of my emails. They are labeled in a way I understand. When I open my inbox I can sort through all of my emails very quickly. Even if I don’t have time to reply or take action right away.

My email folders are –

1. Reply
Any email that I need to read and reply to goes here. Simple as that. If I have time to reply right away then I will, otherwise I file it and reply as soon as I have time.

2. Action
Any email that contains a ‘todo’ item, or needs some sort of involved follow up goes here. If I can quickly put that action item into my task management system and delete the email then I will. Otherwise it goes into the ‘Action’ folder and I get to it as soon as I have time.

3. Hold
This is a temporary archive folder for emails that contain important information that is only relevant for a short amount of time. Such as directions to my friends wedding next weekend. I filter though the ‘Hold’ folder about once a week to delete any emails that are no longer relevant.

4. Archive
This is where I place all the emails I want to keep long-term. They may contain important information or a sentimental letter. Either way I want to hold on to them.

Everything else gets deleted. Yes. Deleted.

Task Management

Now that I don’t have to live inside my email application I still have to manage action items and ToDo’s.

For this I use iGTD. Primarily because of it’s ability to sync between multiple Macs.

The key to successful task management is not only putting your information in, but utilizing that information.

When I begin a new job I create a new project in iGTD. From there I can add as many ToDo items as I want with notes, tags, contacts, due dates, flags and more. This way I can keep all the communication and specs and details of a project in one central location.

The great thing about having an organized task management system is that I am relieved of the responsibility of keeping edits and due dates in my head.

(I have heard about the glories of Mail Tags’ integration with iGTD but have yet to pop the $20 and try it out.)

File Structure

Having a well named file structure with a clear distinction between proofs and concepts and finals is very important.

I primarily use folder hierarchy to keep my files structured and label the open design files with the concept number.

To keep a full resolution open design file of every version of a design would be outrageous. So a practice I just began doing is to keep the low-resolution proofs I send off to the client. I used to delete those low-res PDFs but now I keep them so if the client ends up wanting to revert back to an older proof versions I can quickly pull it up, know what they are talking about and deliver.

Conclusion

As you begin to get your system put together there are two important things to remember.

First of all, make your system work for you. Use language and structure that makes sense to you.

Secondly, stick with it. It will take time and diligence to get into a rhythm of organization, but it is worth it. Even though you may feel like you’ve dropped down to a “level 3” in organizational skill, imagine how much less stress you’ll feel just a few weeks and months down the road from now when you’ve passed where you used to be.

Organization, Roll Top Desks, and Basketball

Blog Comments Are Like Cash

Blog comments are like cash: they make a horrible master, but a wonderful slave.

If you do have comments enabled, leverage them to make your site better. Use comments to strengthen the content and design of your weblog. Don’t let the comments rule your site, let them support it in the direction you want to go.

My reasoning for disabling contents is that it opened the door for stress-free maintenance and publishing. If you’re not sure if you want to enable or disable comments on your site here are a few reasons why I have disabled them here.

  • More Time: One thing I love about having comments disabled on shawnblanc.net is how much time, energy and thought it frees up for me. I don’t have to check akismet. I don’t have to moderated, edit, or anything. Once I hit publish I’m done.
  • A Gift to the Readers: If you’re a regular reader of a weblog there is this unspoken pressure that you ought to say something, but on a site with comments disabled there is no pressure. Once you’ve read the article that’s all. The author requires nothing of the reader but to enjoy the content. There are no awkward expectations. The article is a gift.
  • More Personal Communication: By not having comments it encoureges more genuine communication from the reader to the author via email, instant messenger or Twitter.In the six weeks I have been publishing shawnblanc.net I have already received more emails from readers than on The Fight Spot all year long. And each of those emails were from readers offering something positive. Some noticed typos and/or misspellings (which are a dime-a-dozen around here), some shared links to articles they thought I would find interesting, and some were just saying hello. Every email (save one) has been kind, polite and personal.
Blog Comments Are Like Cash

The Greg Storey Interview

Greg Storey, the man behind Airbag Industries, is a familiar name among tech savvy readers everywhere. He’s been doing work with websites, intranet and applictions for over 14 years. Wow.

His weblog, Airbag, is well designed, well written and highly engaging. It is a must read for anyone who thinks design, satire, politics and Ashley Simpson are all the rage.

Greg Storey's Weblog, Airbag Industries. It's awesome.

  • SHAWN BLANC: The design and layout of your site is unique and engaging. What went into it?
  • GREG STOREY: Keep in mind Airbag as a blog is six years old now and I started the site as a place to practice writing. Of course design was a part of the experience as that was/is my profession and default templates back then was a death-mark for anyone hoping to attract readers.The current design went live sometime in 2004 after months and months of working on a new composition that was different from the basic two or three column site with a mast and a footer. Back then it was something of a departure form the norm and I think it still holds it’s own despite the millions and millions of blogs out there today.

    I finally finished the first phase of design at 3AM in a hotel in Texas during Christmas holiday. I finished the design about a week later and had it published shortly afterwards.

  • SB: What does a good day on the job look like for you?
  • GS: One in which I only work eight hours. Most days I am checking in with my crew around 6AM and leaving the office around 6PM and then catching up on some work when I get home. I suppose a great day at work is when the team is firing on all cylinders and we’re getting things done at a the speed of sound.
  • SB: What programs do you use at Airbag Industries?
  • GS: Basecamp, Campfire, Blinksale, Coda, Transmit, xPad, Omnigraffle Pro, Super Duper, Cocktail, svnX, Remote Desktop, Parallels, iChat, Mail, Safari and various Adobe products.
  • SB: What Apple gear do you own?
  • GS: Airbag has a fleet of MacBook Pro’s and a Mac mini nestled in a co-lo.Personally I have 80GB iPod, 8GB iPhone, and a Shuffle somewhere in a desk. I think this MacBook I’m using to write this is my 30th+ Macintosh.
  • SB: If money was no object, but you could only purchase one new piece of equipment or software, what would you buy?
  • GS: One of the new 24″ iMac. I would put it on my desk and just stare at it.
The Greg Storey Interview

The Ideal .Mac Service, or: If I Were in Charge of .Mac

If you’re subscribed to .Mac it’s because you use two computers. That, or you already own one of every iPod and still want to give Apple your money.

Right now, the only hook for .Mac is the syncer.

The email and iDisk are great and offer some advantages to those without access to IMAP through another email client. But at the end of the day the only reason you’re coughing up $99.95 every year is to keep those two Macs synced.

.Mac does offer a great syncing service to its users, but it could be so much better. It’s price tag is a bit over the top for it’s meager offerings.

Therefore I’ve taken the liberty to come up with a few additions that I think will help the .Mac service fulfill much more of its potential and entice many more subscribers.

Intelligent File and Folder Syncing

The same way you are able to catalog folders for indexing within Quicksilver, you could catalog folders for .Mac. Simply selecting the folders you want to stay synced between computers.

This way, those documents that I write and edit and add to on a regular basis could be set to ‘smart update’ via the .Mac server. If I don’t have the time or fast enough internet connection to sync the files I can just un-check it from the .Mac sync preferences pane.

Convenient Session Syncing

If I am on Safari with my PowerBook while away from my office, and I don’t finish what was doing on the web I can’t just pick up where I left off when I sit down at my Mac Pro. This leaves me with the following alternatives:

  • Don’t sit down at the Mac Pro. Instead, finish what I was doing on the PowerBook.
  • Bookmark the open sites, sync, sync, open the bookmarks on Mac Pro, delete the bookmarks, sync again.
  • Email the URLs to myself

A great .Mac solution could be an option in the History menu that said Save This Session and then Resume Remote Session.

Combining File and Session Syncing

Using the Smart File Sync with the Session Sync we could save an entire desktop workflow including programs and files. Aside from the time it may take to upload and then download saved files, it would really be ideal for someone who works on two desktop computers in different locations.

Over-the-Air iPhone Syncing

The fact you have to plug in the iPhone to sync it is a little bizarre to me. On the fly .Mac syncing from anywhere should be a staple feature. Having your calendar, contacts and other info pushed to your iPhone would be even better.

iTunes Podcast Syncing

When I subscribe to a podcast from my Mac Pro, why not let it sync to iTunes on my PowerBook. And vice versa.

Additionally .Mac could keep the podcast directory identical by deleting, marking as viewed, etc. The same way it does with events and calendars in iCal.

Here’s a mockup of the new .Mac preferences pane.
A .Mac mockup featuring Smart Files, Application Sessions, iPhone and Podcast Syncing

And lastly, in addition to the above syncing options, I have one final improvement to beef up the .Mac service and make you a hero all in one fell swoop.

Remote Access

Has this ever happened to you?

You’re working on something important and finish just before you leave town. Then while out of town (and away from your primary designing computer) you get a call saying something like “One last edit.” But you don’t have the files on your laptop. They’re at home. On the Mac Pro.

If you had easy and speedy remote access via .Mac with native OS X integration you could log in to your home office, get that file, download it onto your laptop, make the edit, save the day and become mayor.

“How did he do it?” They would ask all over at the office. It would be spectacular–you would be a hero. (And yes, I know this is expected to be integrated with Leopard. I just like stories where the good guy wins and becomes a hero.)

The Ideal .Mac Service, or: If I Were in Charge of .Mac

Personally Reinventing the Weblog Publishing Stereotype

Today I realized that to publish this website the way I want to requires much more time behind the scenes than I originally thought.

This is not because I underestimated the sleep I would lose while spending my time writing, but because I didn’t discover the kind of writing that makes me want to do more of it. The kind of writing that, in a way, actually makes me feel alive.

So I suppose this post ought to have the word “my” in the title. Put it up there in place of “the”. I used “the” to add shock value and to avoid broadcasting that this is post is really just one of those “So I had a revelation, blah blah blah” posts that I always read. What’s funny though, is that I like reading those kinds of posts. I like hearing about your growth, but in the back of my mind I feel a bit embarassed for you. As if some other guy is reading your website too and he thinks your a dork. Well, my friend, I’m fine being a dork.

Now – back to the reinvention.

I wish I had started blogging before it was popular and before you could make money doing it. I also wish that for the first six months of writing my first blog I hadn’t read anyone else’s site, so I could have discovered my own voice, my own rhythm and my own niche.

Instead I read every how to out there, and studied all the popular blogs. They all told me to publish easily scannable posts. To use the right keywords and create outstanding post titles. That may be fine for them, but to me that’s not writing. And I want to write.

Enjoyable Literature

When I write something for shawnblanc.net and hit publish, I want to then open up my homepage and read my own article. And I want to really, really enjoy it.

To accomplish this two things are required.

  1. Forget all those hints, tricks and 17 bulletproof ways to build a better blog that I’ve ever read.I’ve decided to ignore all the advice about writing for my up-to-their-neck-in-RSS-feeds readers. Although I am extremely grateful for every single reader who takes the time to see what I have to say, I have no intention of catering to any sort of article length / layout / topic etiquette.

    I am writing so that one day, when you Google for something, and you stumble onto this website and you land on an old article you’ll find an old post and actually enjoy reading it.

  2. Throw that posting rhythm out the window.If I don’t have anything to say then I won’t say it. When I do have something to say I’m OK with not posting for a few days so I can instead publish something worth reading.

I think we all need to re-discover the nobility and power of hitting that publish button.

It’s okay to have a Link List

Link posts are a part of the internet now. I’ve heard the gurus say we have to find the cool original content and be the first to link to it if we want readers.

Well why can’t overlapping link listing draw people into a tighter community instead making everyone’s blog into a who beats who contest?

If you link to something that I link to that was already on Digg … well?

How about if instead of trying to be one of a kind we tried to be ourselves. If something caught your attention then share it. It’s your website isn’t it?

(Truth be told there’s many times I come accross something interesting but don’t link to it because I figure it’s just redundant.)

Oh, and one more thing.

Staying up until 1:30 in the morning to write an article on writing better has got to be a tremendously horrible idea. Put it up there next to the ‘peanut butter, jelly and croutons all together in a squeeze bottle’ idea.

Personally Reinventing the Weblog Publishing Stereotype

Apple’s New Wireless Keyboard

As anyone will admit, the new iMacs look stunning. But since I’m not in the market for a new computer, it’s the new keyboard that has my attention.

Since I already have a wireless desktop I didn’t even consider the new wired keyboard. But that doesn’t make the wireless version the obvious choice. Because – unlike white plastic keyboards of yesterday – there is a big difference between these new wired and wireless keyboards.

The Apple Wireless Keyboard versus the wired. Who's got a numberpad?
The wired keyboard connects via USB 2.0 and has a full complement of keys, including document navigation controls, a numeric keypad, and special function keys for Mac features such as brightness, volume, eject, play/pause, Exposé, and more.

The wireless one connects via Bluetooth 2.0, and in the words of Apple –

Giving you the freedom to work or play up close or across the room. […] Intelligent power management conserves battery life by automatically powering down the keyboard when you’re not using it and turning it on the instant you start typing.

But the big blaring difference between the two is the missing buttons over on the right hand side. Primarily there’s no delete and there’s no number pad; supposedly for the sake of mobility.

Form and Function

What did Apple have in mind when designing the wireless keyboard?

  1. Mobility:
    During the keynote Steve told us that a lot of people get the bluetooth keyboard so they can put it on their laps. Say hu? I highly doubt that. I don’t know one person who owns a bluetooth keyboard for use on their lap. Just try it for a minute. It’s uncomfortable and un-natural. You can’t type from there, and the mouse is now 18 inches away instead of 6.It also says on Apple’s website that you can “work from across the room”. I like the ability to move my keyboard around if I need to, but I’ve never wanted to type up a word document from 8 feet away.

    We all know that the reason we go wireless is so we can be just that: wireless.

  2. Battery Life:
    It seems as if this was Apple’s primary influence for the design of the new wireless keyboard.It only needs 3 AA batteries instead of four, and it has a new intelligent power management which conserves battery life by turning off the keyboard when you’re not using it.

    But honestly, I don’t think battery life is much of an issue. I have Apple’s original bluetooth keyboard and only replace the batteries about once every 6-8 weeks. My bluetooth MightMouse uses more batteries than that.

Same Trick. New Product.

I was actually surprised to see a wireless version of the new keyboard get released today.

I assumed the new keyboard refresh would be the same as when the MightyMouse came out.

If you remember – when Apple introduced the MightyMouse you could only get it as a USB device. It was until a few months later that Apple released the bluetooth version. So if you wanted a bluetooth mouse bad enough then you had to get the original single button.

The new wireless keyboard is just like that single button wireless mouse was. It’s missing some unnecessary features, but who cares?! It’s bluetooth!

Apple’s New Wireless Keyboard

Post Announcement

The rumors were true. A shiny new iMac. A thin new keyboard. iLife ’08 and iWork ’08, and uh, .Mac too.

Unfortunately .Mac barely got any attention. Although upgrading the storage is a great start, it’s hardly a refresh. (UPDATE: Looks like .Mac has server side junk mail filtering now. Sounds like a setup for the iPhone.) The current state of .Mac is very bizarre to me. There is so much potential with .Mac that is barely being tapped. Hopefully we will see some much stronger features released when Leopard comes out, as was hinted at the MacWorld Keynote earlier this year.

iWork on the other hand, has gotten some very impressive upgrades. I’ll be going to the Apple store probably later this week to play with the new iMacs and keyboards as well as purchase a new copy of iWork.

Post Announcement

Apple’s 08-07-07 Announcement

Of all the rumors flying around tomorrow I am hoping for one thing: an upgrade to dot Mac.

That would that be the only product update that would effect me in the near future, and it’s a much needed update for all us .Mac-ers who’ve been shelling out $99 a year for bookmark syncing and 1GB of IMAP email. Apple obviously could be offering quite a bit more for that $99.

The reason a .Mac upgrade would be so great is because I use two Macs almost equally throughout my day.

My primary computer at my home office is a Quad Core Mac Pro. When not at home I have my PowerBook G4 with me.

I use my PowerBook like a satellite of my Mac Pro. I try as hard as I can to keep them as identical as possible, but it’s not without quite a bit of effort. Seeing some updates to .Mac which would allow smarter file sharing and syncing along with remote access would be a dream come true.

I don’t know how many times I have saved an important file on the wrong computer, and then spent too much time digging around for it, or worse yet I can’t get access to it when I need to.

.Mac has an incredible amount of potential and Apple has an incredible amount of ingenuity. I’m excited to see what they have in store for us, and hopefully it will be like a little mini-Christmas for all of us who pay $99 a year for that dual arrow icon to spin in our toolbar.

UPDATE: Mac Rumors’ list of the sites giving live coverage starting at 1:00 PM EST –

Apple’s 08-07-07 Announcement

The “To Watch” Folder

Piggy backing on my post yesterday about slimming back my RSS feeds.

I am always discovering new sites that look interesting. Instead of skipping them altogether because “I’ve already got all the RSS I can handle” I have a folder specifically for new feeds so I can feel free to add them.

They go into a folder in NetNewsWire called “To Watch.”

Then, every couple of weeks if a blog in there has become a favorite I add to my regulars. If it hasn’t turned out to be something I enjoy then I unsubscribe, no questions asked.

Why don’t you take a chance with Shawnblanc.net and add it to your “To Watch” folder?

The “To Watch” Folder

Slimming Down my Feed Subscriptions (or RSS: Richard Simmons Style)

Before I used NetNewsWire I only had about a dozen weblogs bookmarked in Safari. Every day or two I would open each website (one at a time), and check for new articles. If there were none, then perhaps I would spend some time browsing through the archives. To me, each website was special, and got treated – I suspect – how every weblog author wished his site was treated.

But now that I use a feed reader to manage my favorite weblogs it is almost too easy to add another feed to the list. Making the other feeds a little less important.

Obviously the problem of keeping up with new content has been solved, but another problem has been created: too much incoming information.

It’s completely common to come across one or two good blogs every day. And before long my feed subscriptions are out of control again. Turning the process of reading my favorite blogs from something that should be fun and enjoyable into something that’s more like “YIKES!”

With so many feeds to read, that feeling of actually connecting with someone’s site can be lost. So for me, the answer is to keep my feeds at a level that is as manageable as possible. Which means slim my subscriptions back down to a reasonable number every month or two.

As Khoi put it,

I’ve collected so many RSS feeds that, when I sit down in front of the application, it’s almost as difficult a challenge as having no feed reader whatsoever. With dozens and dozens of subscriptions, each filled with dozens of unread posts, I often don’t even know where to start.

I know how you feel, Khoi. Man does it suck when I have 217 unread articles.

This time I did differently this time to tackle each feed: I went in with a pre-requisite. To be kept, each feed had to fit into one of three categories, and then answer one final question.

The three Categories

I have my feeds organized in groups. Top to bottom it goes: ‘News’, ‘Favorites’, ‘2nds’ and ‘To Watch’.

To begin the slimming process I started at the bottom and worked my way up. Looking at each feed to see if it fell into one of these three categories:

  • Apple / Web / Tech
  • Design / Inspiration
  • Great author

If the feed didn’t land in at least one of those it got the boot. I just don’t have time for anything else. Now it was time to go back to each feed and answer one final question.

The Desciding Factor

Is this feed worth my time and attention?

I used to subscribe to feeds that I felt would give me an edge for posting information and news on my weblog. But sweet mercy if everyone and their fake dog isn’t doing that now. And Lord knows I don’t have time to keep up with rest of the internet.

Now I only read feeds that are beneficial and enjoyable.

Sure, I may not be reading the latest breaking gadget news, but if it’s really worth knowing about I’m sure I’ll see it on Digg, CNN, The NY Times or everyone else’s blog. I’m o.k. being late to the party. I always am in real life.

After the Slimming

I took my list of 75 RSS feeds down to 51. I’d like to get it even slimmer than that. For me, it is more important that I read the websites I want to. The websites that I can connect to what’s being written and who’s writing it. These are sites that I enjoy and thus, are worth my time.

Slimming Down my Feed Subscriptions (or RSS: Richard Simmons Style)

The Talk Show Episode #5

The Talk Show – Episode 5

Believe it or not, my favorite 3 minutes of the whole show are when John and Dan talk about proper punctuation with quotes.

Putting the punctiuation on the “inside?” or on “outside”?

The American rules say inside, and that drives me nuts. But with my wife being the grammar stickler that she is, and since I love her to death – I’ve always followed them.

UPDATE: Thanks to reader, Nima, who pointed out that my above example is incorrect –

Exclamation and question marks can go outside of the quotes, whereas commas and periods (almost) always go inside.

The Talk Show Episode #5

Freelancing 101: Attention to Detail

Looking back to the original late night random internet surfing session that began this whole thing I am drawn again to Behavior Design‘s Lead and Visual designer job requirements. In fact, I think they are laid out so well that I would love to give some time on what each one means, and how you can incorporate it starting today.

What is this thing you call ‘Attention to Detail?’

This is the first quality that Behavior Design lists for their designers. That is because attention to detail is what separates the men from the boys; the heavy bikes from the rice burners; the Micro Machines from the not-the-real-things.

As any designer will tell you it’s the details that make or break a great design and the attention to those details that make or break a great designer. Paying attention to them requires just that: paying attention. Laziness will be your downfall.

In fact, taking a break from this article to peruse my RSS feeds I read this quite suitable quote thanks to Joshua’s Blog.

We are what we repeatedly do. Excellence, then, is not an act, but a habit. — Aristotle

O.k. Moving on.

Look at your design and now ask yourself …. “Why?”

When I began getting my feet wet in the ocean of print design I had an established designer to help me out. I would send him my pathetic designs and he would tear them to shreds critique them.

He would point out the primary elements of my design and then ask me “why?”

I hated that question. “What do you mean, ‘why?’,” I would respond. “It looks cool. That’s why.”

If it doesn’t have a purpose perhaps it would be better to take it out. It’s amazing how many of my own designs I shoot down simply by looking at the elements and asking myself ‘why?’.

Lazy-shmazey. Go waaaay beyond.

The ultimate enemy of attention to detail is laziness, and laziness is a by-product of indifference.

Not taking the time to line up your text and triple checking your work before you send off a proof will make you look like a poor designer even if you’re not.

For example:
Even though the text comes directly from the client, I still spell check it. Because if a word is misspelled it may have been their error, but they’re reading it on top of my design. And that makes me the poorer for it.

Your client should only have to give you feedback based on opinions and updated information. If you’re good, they will rarely have to point out any obvious mistakes – yours or theirs.

[This article is part of the Freelancing 101 Series]

Freelancing 101: Attention to Detail

Eye Etiquitte

Cell Phone Eye Etiquette

The next necessary social behavior for hand’s free cell phone users. If you’re using your bluetooth earpiece, don’t look right at people as if you were talking to them. And what’s with the kung-fu hand gestures you use when we try to respond to you? “Hold on a minute! Can’t you tell I’m on the phone?”

[via Nate S.]

Eye Etiquitte