Guts and Glory: A Review of the MacBook Air

The first computer I ever owned was a laptop. It was a Dell Inspiron that I bought after high school to take to college. It lasted a few years until my roommate bought a PowerBook G4, and that was the end of my career as a PC guy. Since that Dell, I’ve owned three more laptops: a 12-inch PowerBook G4, a 15-inch aluminum MacBook Pro, and now this 13-inch MacBook Air.

There was a brief stint where I also owned a Quad-Core Mac Pro. Doing print design on the PowerBook was no longer cutting it, and I needed a better work machine. But, when I purchased the 15-inch MacBook Pro to act as my “secondary computer” I realized that the Mac Pro was overkill and I had no need to own two professional-grade machines.

That Mac Pro was a fine computer. If you were in the next room over when the Mac Pro was turned on you could hear the fans kick in. My father-in-law used to say that if you put wings on it, it would fly. And there was something safe about owning a computer that was easily and indefinitely updatable. More RAM? No problem. More storage? No problem. New graphics card? No sweat.

As great it was, the Mac Pro is most likely the first and last desktop computer I will ever own. At least I went out with style.

Laptops have far too great of a personal value to me. Having a desktop as my only machine would be like a prison sentence. Even while I owned the Mac Pro I had a laptop as a secondary computer so I could still work and be connected away from my desk. My office is not my office, my laptop is. And because of that I have the freedom of being able to work from anywhere.

For instance, my wife’s brother recently got married in Colorado. Since both Anna’s and my family all live in the Denver area, I chose to stay in Colorado for an extra week after the wedding was over. I still worked for 8 – 10 hours each day, but thanks to the fact that all my work is contained on a laptop, I had no trouble being 600 miles from my office. I didn’t miss a beat, and I got to spend the mornings and evenings with my family.

It was from Colorado that I wrote and published my Lion review, and it was in Colorado that I bought this very MacBook Air.

In October 2010 when the MacBook Airs got their first major revision, I couldn’t justify the upgrade from my early 2008 MacBook Pro. The Air was almost the laptop I had been waiting for.

Since I had already put an SSD in my MacBook Pro, the specs between my current laptop at the time and the new Core 2 Duo Airs were nearly identical. Since my MacBook Pro was still hanging in there, I decided to wait until the next major refresh or until my current laptop died — whichever came first.

I use my laptop all day, every day. It is primarily a machine for writing, emailing, and Web browsing. I don’t do nearly as much heavy Photoshopping as I once did. The Adobe app I use the most nowadays is InDesign, and it’s relatively light on the CPU.

That 2010 refresh of the MacBook Air, as substantial as it was, was more like a warning shot — a signal to say that this is the future of the Apple laptop.

The Air is the not-so-secret forerunner laptop among Apple’s lineup. When it was introduced in 2008 it was the first Apple laptop to ditch the optical drive, it was the first to incorporate the then-new black, plastic keyboard, it was the first to offer the larger trackpad, the first to offer SSD drives as a build-to-order option, and it was the first unibody laptop.

In the 2010 refresh, the MacBook Air was the first to offer only flash storage. And now, with its powerful and battery-friendly mobile i5 and i7 processors, the Air is an extremely capable laptop. It is no longer a niche device appealing only to those who live on the bleeding edge.

But what makes the Air so appealing? The fact that it comes with just the bare necessities.

Packaging

As the years go on, Apple includes less and less stuff with our computers.

The MacBook Air box is closer in size to an iPad box than to my old PowerBook box. In fact, I can fit my MacBook Air box inside my old PowerBook box. When I bought my 12-inch PowerBook in 2005 it came in a box that was almost 8 inches tall. In addition to the laptop and power cable, the box had a few CD-ROM discs, a display adapter, a telephone cable, some stickers, and a decent-sized manual.

When I bought my MacBook Pro in 2008 the case was noticeably smaller, and it came with fewer items: the power cable, the recover discs, a small manual, an Apple remote, and a very nice screen-cleaning cloth.

The MacBook Air comes with hardly anything: a power cord, instructions, and stickers. No remote, no adapters, no USB boot drive, and not even a screen cleaning cloth. Is this Apple’s way of cutting costs or saving us from junk drawers overflowing with white cords and unused adapters? Perhaps both.

Form Factor

The MacBook Air is, without a doubt, the most attractive laptop Apple makes. It’s sleek, silent, sturdy, and surprisingly lightweight.

The Air is most attractive when the lid is closed. Every time I pick it up I am still slightly stunned by how light and sturdy it is to hold. At just under 3 pounds the Air weighs close to half that of my previous laptops. And by nature of the unibody design, the Air’s lid closes flush against its body. The lids on those aluminum PowerBooks and MacBook Pros never sat flush against the body when closed, which meant that when holding the laptop with one hand the lid would tap and bend against the body a little bit.

When opening the lid and waking the laptop, there is no optical drive to read and no HDD to spin up. You don’t know if it’s actually going to wake up until the display turns on, which is within seconds.

And with no “breathing” light to wait for when you close the lid, you never know when it has gone to sleep. Which means, that for all intents and purposes, you don’t think about the MacBook Air going to sleep. You are either using it or not. Like the iPad.

On laptops with spinning platter drives, that breathing light is very important. I would never move my laptop until I was confident it was sleeping and thus the HDD had spun down. When I first bought my MacBook Pro, it would sometimes take as much as 45 seconds to sleep because it was writing all the contents of RAM to disk. There are Terminal commands to turn safe sleep off and allow the MBP to sleep in about 10 seconds instead of 45.

But with the MacBook Air, you just shut the lid and put it in your bag. Because there is no spinning hard drive there is nothing to worry about when moving the laptop around.

This is my first unibody Mac, which means that some of the MacBook Air’s features, though they’ve been around for a few years now, are new to me. Such as: the large glass trackpad, the magnetically locking lid, the black chicklet keyboard, the glossy display, and the headphone jack that works with and responds to the iPhone’s earbud controls.

Screen

Pixel junkies have a hard time giving up screen real estate, and the thought of downgrading from a 15- to a 13-inch screen can be enough to keep one up at night. In fact, one reason I didn’t buy a Core 2 Duo MacBook Air last October was in hopes that a 15-inch MacBook Air was just around the corner.

If you’ve read many other reviews about the 13-inch MacBook Air and its 1440×900 resolution, you’ll likely know that the transition from a 15-inch laptop to this 13-inch Air is virtually painless. Moreover, content on the 15-inch MacBook Pro now looks comically large. I’m looking at the same graphics and the same icons, but they look bloated and fuzzy.

All in all, the high-res screen on the MacBook Air is fantastic. Text is crisper and images are sharper. Though it has taken some time to get used to everything being a wee-bit tinier due to higher pixel density.

I have always been a die-hard matte fan. The only thing I do not like about the Air’s screen is that it is glossy. Fortunately it is not the same glossy found on the MacBook Pros, iMacs, and Cinema Displays. In those screens there’s a giant slab of glass over the whole bezel. On the Air there is only a thin slice of glass that sits under the bezel. It is more glossy than the beloved matte displays of old, but it is not as glossy as the newfangled machines.

Fortunately, there is still a matte display at my disposal. When at my desk I put the Air in clamshell mode and plug it into my 23-inch Aluminum Cinema Display. The Cinema Display has an even lower pixel density than the 15-inch MacBook Pro but it does not have the same “comically large” feel that the MacBook Pro does. Since I sit farther away from the monitor and since the screen is quite a bit larger, the Cinema Display still looks fine. Though I am sure that a higher pixel density would look even better.

Here’s a look at the screens I am now using, compared to past screens I’ve owned and compared to some of the latest devices Apple is selling today.

Device Width (px) Height (px) PPI
23-inch Aluminum Cinema Display 1920 1200 98
12-inch PowerBook G4 1024 768 107
27-inch Cinema Display (Mid 2011) 2560 1440 109
15-inch MacBook Pro (2011) 1440 900 110
15-inch MacBook Pro (Early 2008) 1 1440 900 112
13-inch MacBook Pro 1280 800 113
13-inch MacBook Air 1440 900 128
iPad 768 1024 132
17-inch MacBook Pro (2011) 1920 1200 133
11-inch MacBook Air 1366 768 135
iPhone 4 640 960 330

One more minor point about the screen is that the lid hinge opens wider than my 15-inch MacBook Pro did. Though it still doesn’t open quite as wide as my old PowerBook did, the Air’s obtusity is more than welcome in this regard.

Full-Screen Mode and the Full-Screen Conundrum

The smaller the screen the more delightful a full-screen app becomes.

Only a few full-screen apps looked good on my 15-inch MacBook Pro: writing apps (such as Byword and iA Writer) and Safari.

On the MacBook Air almost all the apps that support full-screen mode look good. Right now not many of the apps I use support full-screen mode in Lion, but the ones that do look great. Byword and Safari of course, also Mail and iCal (well, all things considered, iCal looks good in full-screen). And Reeder? Well, Reeder looks amazing in full-screen mode.

Thanks to the MacBook Air, full-screen mode is growing on me in a way that it never did when I tried to use it on my MacBook Pro. Perhaps what I like the most about apps in full-screen mode is the non-cluttered and organized tidiness that seems to come with full-screen mode apps. Each app is in its place, and when I’m using that app no other windows are floating behind it pestering me or getting in my way.

Something clever about Safari when in full-screen mode is that the title of the page you’re on appears in the Address Bar just after the URL. And if the URL is so long that it takes up the whole address bar, you get an ellipsis at the end with enough room to still display the title.

Safari’s title display in full-screen mode:

Safari's address bar when in full-screen mode

Safari’s title display in non-full-screen mode:

Safari's Title Bar when not in full-screen mode

However, there are a few quibbles I still have. For one, the transition between screens is extremely slow. But it’s only slow when you are switching between screens — switching between apps causes a faster screen-slide transition. Meaning, if you use the four-finger gesture to switch from one full-screen app to the other, the speed at which the screens slide over is slower than if you use Command-Tab to switch between the full-screen apps. I would love for that faster switch to be the default speed.

Secondly is the issue of when I plug the Air into the 23-inch Cinema Display. You can have too much of a good thing, and full-screen apps on the Cinema Display are certainly too much. And so, when I switch to clamshell mode I have to exit all those apps out of full-screen. A system utility that recognized this would be much appreciated.

Trackpad

The larger, glass trackpad of the Air is much nicer than the trackpad I’ve been accustomed to on my older MacBook Pro. Especially when it comes to multi-touch gestures. However, due to the larger size of the trackpad and the smaller chassis of the Air, trackpad is under the inside of my palms when typing and it often throws me off. The Air is smart enough not to respond to mouse movements when typing but there’s still a natural desire to avoid touching the trackpad while typing.

Clicking with your thumb while two fingers are on the trackpad does not always register the “right-click”. You have to click right towards the bottom of the trackpad. Though it works on the Magic Trackpad, and it’s what I got used to for right-click on my MacBook Pro (the kind that still had the actual trackpad button). Moreover, there is no option in System Preferences to enable 3-finger click.

USB and Thunderbolt Ports

My external HDDs are all FireWire — my primary backup drive uses FW800 and the secondary is FW400. I will now have to connect them via USB until I upgrade to either a Thunderbolt-equipped external drive or a Thunderbolt hub. It would be great to get the functionality of the new cinema displays without the cinema display. A Thunderbolt hub with FW800, FW400, USB, and additional Thunderbolt ports would be fantastic.

My 23-inch aluminum Apple Cinema Display works fine with the MacBook Air via a Mini-Display Port to DVI adaptor plugged into the Thunderbolt port. And, worth noting is that the Thunderbolt port in the Air is one-half the power and capacity of a standard Thunderbolt connection.

Keyboard

Since the Air has no optical drive, what would be the eject key on any of Apple’s other keyboards is instead the power button.

Moreover, the F4 key on the Air now brings up Launchpad instead of Dashboard. All of Apple’s new keyboards do this. It’s unfortunate for someone like me who never uses Launchpad, but does use the Dashboard dozens of times a day. There is a workaround, however, using a handy utility called Function Flip.

As you know, the top row of an Apple keyboard has the default hardware control buttons and the row of function buttons. What Function Flip does is swap the default action of those keys. And so when pressing the Launchpad/F4 button, I can use Function Flip to have it default to react to the F4 command rather than the Launchpad command.

With Function Flip installed I go into System Preferences → Keyboard → Keyboard Shortcuts → Mission Control and set “Show Dashboard” to be F4. Now I have my Dashboard hotkey back, and if I want to activate Launchpad then I can hit fn+F4.

Proper Baggage

The Air is the first laptop I’ve ever owned where I feel that putting it in a case is unfair — I’d rather carry it around caseless like I do my iPhone 4. But it still needs a good carrying case because a laptop and its carrying case go together like a suit and tie.

I am big-bag-averse — I much prefer smaller, rugged bags that don’t look like they belong on a space mission. I never did find a bag that fit my MacBook Pro that was just right. But, for the Air, I already have an old, rugged Timbuk2 bag that is full of character and happens to be exactly the right size for the new laptop.

In the Timbuk2 bag I use a sleeve for the MacBook Air: Acme Made Skinny Sleeve. If I didn’t already have the Timbuk2 bag then I would likely get the Acme Made Clutch bag or the Bomber Jacket Messenger bag from Levenger.

Guts and Glory

My history with computers is that I use them for about 3 – 4 years. Therefore, I wanted to get the most specced-out MacBook Air available. And I did. I picked up the dual-core i7 MacBook Air with 256 GB of SSD storage and 4 GB of RAM. If the Air had wings, it would fly.

Processors

Ordering the i7 seemed like an easy decision at first. For only $100 I could get a newer generation processor with a faster clock speed and more L3 cache. For the 13-inch model, going from the 1.7 i5 chip to the 1.8 i7 chip does not offer a huge jump in performance. In fact, it’s likely that in day-to-day use I wouldn’t even notice the difference. But, since I plan to have this computer for a few years, I wanted to future-proof it a bit by going with the i7 rather than the i5.

The i7 turned out to have a bit of drama attached. But now that the dust has settled, it’s clear that the i7 build-to-order option was the right choice.

When the new Airs were first announced, Apple listed the i7 as being build-to-order only. When buying a new computer, it’s always harder to order it online and wait for it to be built and shipped than to simply drive to the Apple store and buy one that day. However, I was in Colorado at the time and I knew that I wanted the i7 model. So I ordered online, expecting it to arrive back in Kansas City by the time I flew home. However, once I relieved my email confirmation from Apple, the shipping time had already changed from 24 hours into 5 – 7 business days.

The longer the wait, the harder it is to be noble and deny the temptation for instant gratification. So I called the local Apple Store to see if they had any of the new Airs in stock, but, alas, they did not.

The next day, at 7:15 am Mountain Time I got a message from a friend on the East Coast. He was just leaving his local Apple Store with a new i7 MacBook Air in hand. I was shocked that the i7 Airs were available in-store. I decided to do some research about the differences between the i5 and i7 processors — were the speed bumps really worth the extra cost and (in my current case) the extra wait.

I had a very hard time finding accurate reports and information about the latest, mobile Sandy Bridge processors. And therefore, my initial research was way off. At first, it appeared that the i5 chips did not have Hyper Threading enabled and that the i7 chips did. If this were true it would make the i7 chips far superior to the i5.

However, as it turned out, the i5 chip does have Hyper Threading enabled. Making the speed bump to the i7 nice, but negligible. I decided to cancel my online order, drive to the local Apple Store and buy the best MacBook Air they had. If, like my friend on the East Coast, I was lucky enough to get an i7, then great. If not, then I’d be content with the i5.

Fortunately, they had the i7 MacBook Airs in stock and I happily picked one up.

My personal MacBook Air has a Geekbench score of 6281. This is about double the average Geekbench scores of the previous-generation MacBook Airs. The i5 Air scores around 5900.

According to Macworld’s lab tests, upgrading to the i7 chip in the 13-inch Air (which comes with a 1.7 GHz i5 chip) is a negligible gain. Upgrading to the i7 in the 11-inch Air is much more noticeable because the 11-inch Air comes with a 1.6 GHz i5 chip.

Now that I had the i7, next came the concerns of battery life. Sure I had a faster MacBook Air, but just how much is my battery suffering for it?

Battery Life

In my real-world, this-is-how-Shawn-uses-his-laptop tests, the battery easily lasts 5.5 hours. This is with brightness at 80%, a select few utility applications running in the Menu bar (Dropbox, Text Expander, Fantastical, Droplr), and doing work with Safari, MarsEdit, Mail, Yojimbo, Twitter, and iTunes.

No doubt I could get 6 or more hours out of the battery with the brightness turned down. The worst I’ve gotten out of the battery so far has been 4.5 hours. During that time I had Rdio streaming music the whole time, except for a 70 minute stint where I recorded an episode of The B&B Podcast and powered my USB microphone.

When the battery gets down to the red (less than 10%) I still get 45 minutes worth of use. And what else is so impressive about the battery is how quickly it recharges. Just 30 or 40 minutes plugged in and the battery will charge back up and I’ll easily get another 3 – 4 hours.

In short, having a battery that lasts for so long inspires a lot of confidence in your machine. The guaranteed 5 hours of use isn’t mind-blowing, but it isn’t poor by any means either. When you’ve got a portable office, you want to grab it and go.

Moreover, recent tests by Anand Tech show that the battery life of the i5 compared to the i7 was nearly identical. Though the i7 draws more power, it works faster and therefore gets approximately the same battery life as an i5 MacBook Air. However, This Is My Next was able to get just under 7 hours of battery life on an i5 MacBook Air.

Solid State Drive

My MacBook Air cold boots in under 20 seconds. Faster than any other device in the house.

Speedy launch times like these are becoming more and more common, but most of us have been around computers long enough to remember when you would start your computer and then go down to make coffee. Just because a 20 second boot-up is less rare doesn’t make it any less delightful.

In addition to the speed, having a drive with no moving parts can be a relief when you’re using a laptop. No need to wait for the drive to spin down before you toss it in your bag because, other than the fans, everything in the MacBook Air is stationary.

Not every SSD has been manufactured equally. Some of the MacBook Air drives are made my Samsung and some are made by Toshiba. The Samsung drives are slightly faster than the Toshiba drives.

According to Disk Speed Test, the Samsung drive in my MacBook Air has a write speed of 248 MB/s and a reed speed of 265 MB/s.
Compare that to the Toshiba which, according to Engadget’s review of their Air with a Toshiba SSD, has a write speed of 184 MB/s and a read speed of 202 MB/s.

They say the speed difference between the faster Samsung drive and the slower Toshiba drive is not even noticeable. However, as a nerd, that’s not the point. Buying something new that’s even the slightest bit slower than another available option makes you want to shake your fist in the air and shout, “Arrg!”

Fortunately, the 256 GB SSD that came with my MacBook Air is made by Samsung, which means that I have the fastest MacBook Air I could possibly own. And that feels good because I plan to use this machine for several years.

Even if I had gotten a Toshiba SSD, it still would have been faster than the OWC Mercury Extreme Pro that I put into my MacBook Pro less than a year ago. Using Disk Speed Test, my OWC reports a write speed of 109 MB/s and a read speed of 134 MB/s — or, about half the speed of the Samsung SSD that’s in the MacBook Air.

Remote Disc

One of my favorite “features” of the Air is its lack of an optical drive. Too many times have I opened the lid to my MacBook Pro and been forced to listen to that horrendous wailing cry of the optical drive as it checked for physical media.

Moreover, I cannot remember the last time I used the Super Drive on my MacBook Pro. All the music I buy is digital; all the music I listen to is on my iPod or iPhone; all my software is downloaded (now, even my OS); and all my movies I get from Netflix or iTunes.

The only time I need to put a physical disc into my computer is to reinstall Adobe Creative Suite, or if I am sending a large file to print and I have to burn it onto a DVD. You can buy a USB-powered external Super Drive from Apple, or you can use another computer’s optical drive and connect to it remotely. The latter is aptly named Remote Disc.

Setting up Remote Disc is a piece of cake (I used it to install Adobe CS3 onto my Air).

  • On the Mac that has the optical drive, go to System Preferences → Sharing, and turn on “DVD or CD Sharing”.
  • On the MacBook Air, go to Remote Disc, which is found in the sidebar of the Finder window, and you’ll see the computer that has the optical drive shared.
  • Choose “Ask to Use” and a dialog box will appear asking if you want to give permission for the MacBook Air to access the CD drive.
  • Say yes, and then in the MacBook Air’s Finder, you’ll see what’s in the optical drive as if it were on the Air itself.

The downside to Remote Disk is that it slower than if the optical drive were internal. It took 40 minutes to install the 2.4 GB of Adobe Creative Suite software (Illustrator, InDesign, and Photoshop) over Remote Disk. An install speed of about 1.02 MB/s

An alternative to Remote Disk is to create a Disc Image (.dmg) of the physical media and install it that way. This is also a great way to digitally store your physical media and finally toss out those boxes of CD-ROMs.

If you want to take your software that still exists on physical media and turn it into digital disk image files, the process is quite simple. With the disc in the optical drive, go into Disk Utility, select the CD or DVD that is in the optical drive, choose “New Image”, and then save the .dmg file to your computer.

Starting Fresh

When installing a new operating system or setting up a new computer I love to start from scratch. Or, as I said earlier this month, it’s when I do my most serious tinkering.

Starting fresh is a perfect way to re-evaluate what I want to keep on an app-by-app basis. It also assures me that any cruft which slowly accumulated on the previous system is left in the dust.

Nothing makes you appreciate building out your clean install more than the Mac App Store. Once I had unboxed my MacBook Air and done the initial admin setup, I logged into the Mac App Store and downloaded half a dozen apps right off the bat (Byword, Twitter, Take Five, and a few others). There are more in the Mac App Store available for download, but I wanted to wait until I needed or wanted them before I downloaded them.

While the Mac App Store apps were downloading I downloaded and installed Dropbox to get it syncing.

Then I installed LaunchBar and Keyboard Maestro because without them I can barely navigate my Mac. Once these two apps were installed I replaced their Application Support files with those from my MacBook Pro, instantly re-enstating my LaunchBar preferences and Keyboard Maestro macros.

While everything was downloading, I took a lunch break. When I returned, and Dropbox had fully synced up, I then installed the rest of my necessary apps:

For Yojimbo and MarsEdit I manually imported the Application Support folders, just like I had with LaunchBar and Keyboard Maestro. OmniFocus and 1Password both sync with the cloud so I just logged in and let them do their thing. For Transmit and Coda I simply exported their keychains from the my previous system and installed it onto the Air.

The only other files I needed to manually move over were my music, all my fonts, and a few document folders. Previously I’d been storing my iTunes library on an external drive because my MacBook Pro’s 120 GB SSD wasn’t big enough to hold my music and movies. Since the Air has a 256 GB SSD, I was able to bring my music back to the local drive.

All in all, it took me a whole work day to buy the computer and get it set up and ready to use. I’ve since installed a few more apps, such as iWork and Adobe CS3. And the grand total ads up to 68 applications currently installed and 86 GB total in use.

Nothing beats a new machine running clean.

The New 12-inch PowerBook

After using the 13-inch MacBook Air for almost two weeks, it has been difficult to pinpoint exactly what it is about this laptop that makes it so great. I don’t think it’s so much in what the Air is, but rather what it is not — or rather, what it doesn’t have. The Air doesn’t have an optical drive, it doesn’t have many ports, it doesn’t have a removable battery, and it doesn’t have much weight.

It’s the subtraction of all these things that adds up to make the Air such an attractive and incredible computer.

Everyone I know who has owned a 12-inch PowerBook G4 looks back with fondness about that being the best Mac they have ever owned. It was a perfect blend of power and portability, and it invoked an affinity from its owners that few Macs in history have.

A few years from now, I believe we’ll look back and say the 12-inch PowerBook was the best laptop we ever owned until our MacBook Airs. The MacBook Air is the new 12-inch PowerBook — the new blend of power and portability that also invokes a fondness that few Macs in the lineup can.


  1. Lest you think my math is wrong: the aluminum 15-inch MacBook Pro has a viewable area of 15.2 inches, the unibody has a viewable area of 15.4 inches. Since they both have the same number of pixels it means the pixel density of the older model is just slightly higher than that of the newer model.
Guts and Glory: A Review of the MacBook Air

David Smith looked up the Geekbench scores for every Mac available in the Apple Store today and then compared those against the costs. According to David’s comparisons the 2.3GHz i5 Mac Mini gives you the best bang for your buck and the i7 MacBook Air gives you the worst. Obviously there are many factors that David intentionally left out, but nonetheless, this is a very interesting look at a very specific data set.

Mac Value Analysis

Diary of a TouchPad Owner

Thursday, June 30, 2011

10:27am: Just called Walmart and Best Buy to see if they would be selling the TouchPad tomorrow.

The lady in Walmart electronics had no clue what I was talking about. She apologized that they would not have them, and that perhaps later they would and I could call and check again in a week or so.

The guy at Best Buy told me they had one on display already, that they had none in stock and that it would be a few days before they got any. I had a sneaking suspicion he didn’t realize that tomorrow was the official launch day of the TouchPad, so I say to him: “Since tomorrow is the day they officially launch, can you look to see if any Kansas City Best Buys will have them in stock?”

He replies: “Oh. Well if they go on sale tomorrow, then we will have them. It’s just not showing up in our inventory yet because it’s not on sale.”

So that settles it. Tomorrow morning I’ll be heading to Best Buy. Will there be a line?

Friday, July 1, 2011

7:15 am: Should I head over to Best Buy now, or wait until they open at 10:00 am? I cannot imagine that there will be more than a few people there at opening to pick one up. Unless there are other tech writers or nerds in Kansas City. Are there any?

Going early to stand in line for an iPad or iPhone has always been fun. You know there’ll be a group of folks there whom you can talk to, and so getting there plenty early is never an issue. Getting to Best Buy plenty early seems more like a faux pas rather than an event. I think I’ll wait.

9:30 am: Leaving for Best Buy. I decided that even if there is a line, I don’t want to stand in it. Standing outside of Best Buy just seems awkward to me, rather than fun.

9:58 am: I drive in to the Best Buy parking lot, and there is no line. As I am parking I see a manager walk out of the store and wave his arms in the air with a “come on in” motion. About a dozen folks all get out of their cars and begin walking toward the door. I think to myself how amazing it is that all these people are here for the TouchPad. Though once we all got into the store, only two of us were looking for TouchPads.

I am one of the first to walk in the doors, and the first display I see is for iPods. The electronics section of the store is toward the right, so I head that direction. I pass the cell phone counter, a display for iPhones, then the Apple section of Best Buy and a display for iPads and MacBooks. Then I pass the display for a Kindle and a PlayBook. Then, the TouchPad. It’s display looks no fancier or newer than any of the others. It’s just there.

Next to the TouchPad was a plastic, fake display version of the Veer. I looked around the display but did not see any TouchPad boxes available to pick up and purchase. Moreover, the display was in pretty poor condition. It was a 3×5-foot table with a display in the center.

It’s just me and one other guy interested in the TouchPad (I sped-walked for nothing). A customer service guy asks the two of us if we need help. I ask him to get me a 16GB version, and my new friend wants a 32GB. We also ask about covers but apparently they are already on back order. (I think in Best Buy when they don’t have something, the default answer is that it’s on back order because it makes the item sound more popular.)

While we’re waiting for the TouchPads, the other guy and I small talk about the TouchPad versus the iPad. His wife has an iPad and there’s no way she’d give it up. He loves webOS and he’s very excited about the TouchPad; he’s owned an iPhone before and didn’t like it as much as his Pre.

I say nothing about how I’ve owned every iPhone and iPad and that I am only here because I want to see if the TouchPad stacks up.

The Best Buy employee returns with our TouchPads. I go check out and return home.

11:04 AM: I have now set up my own WebOS Account so that I can activate the TouchPad and begin using it.

11:37 am: I’m recording some rapid fire thoughts into a voice memo.

  • Trying to find a Twitter app. The only one I can find is SpazHD for Twitter.
  • Everything is slightly annoying, just a little bit slow.
  • The card view is killer. Love it.
  • The time is right next to the battery icon, but I thought it was the time left in the battery. It is now 11:38, but that means 11:38 in the morning not 11 hours and 38 minutes left on the battery.
  • Typekit does not work on my site. (Note: I found out later from Typekit that they intentionally blocked the TouchPad until they could do proper testing to ensure that their fonts would not cause usability issues on the webOS Browser.)
  • The keyboard has little emoticons.
  • When taking a screenshot you see a giant yellow orb.
  • It appears that instances of a browser are not isolated to the browser app.

11:54 am: Text selection bugs me; Cut/copy/paste is awkward at best.

Something that I love is that I am always just one tap from common settings like turning on/off Wi-Fi, adjusting brightness, etc.

3:01 pm: Attempting to add Instapaper to the bookmarks list. I can’t add it from the Instapaper website, so I try emailing myself the Instapaper javascript URL, pasting that into the address bar and then adding that as a bookmark. But that does not work.

3:04 pm: Go to browser help, and discover there is a place for live help chat. So I jump on, and only have to wait for 1 minute. I start a live chat with “Seth” trying to figure out how to add the Instapaper bookmarklet. (All typos in the transcript are [sic].)

  • Seth: Hello.Thank you for contacting HP webOS customer support.How can I help you today?
  • SHAWN: Hi seth. I’m trying to create a bookmark in the browser, from a URL that is not a webpage.
  • Seth: Okay.
  • SHAWN: Is there a way to manualoy add or edit the adreses es of bookmarks?The examples are for adding a website’s rss feed to Google reader, and adding a url to Instapaper.

     

  • Seth: Follow the steps to create a Bookmark.Can I have 3 minutes to work on the issue?
  • SHAWN: Of course.
  • Seth: Thank you for staying onhold.Open the page you want to bookmark.

    Open the application menu and tap Add Bookmark.

  • SHAWN: The trouble is that these are javascript bookmark lets. They dont open like a standard website does.Does that make sense?

     

  • Seth: Yes, I got it.
  • SHAWN: I tried pasting the address cor the bookmarklet, but the page has to load in order to add it as a bookmark, and the browser treats it as a Google search.
  • Seth: Can I have 2 minutes to work on the issue?
  • SHAWN: Of course.
  • Seth: Thank you for staying on hold.We can only add the Bookmark it it is a webpage.
  • SHAWN: That is unfortunate. And there is no way to edit the URL of a bookmark once it has been created?
  • Seth: Yes, we can edit the bookmark once it is created.Open the application menu and tap Bookmarks.

    Edit the bookmark name: Tap i to the right of the bookmark name. Enter the new thumbnail, title, or URL and tap Save Bookmark.

  • SHAWN: Okay, can I try that real quick?
  • Seth: Sure.I will stay connected.
  • SHAWN: Hmmm. I was able to edit a bookmark once it was created, but it will not take the javascript url as a valid address for the bookmark.
  • Seth: May I know the complete Javascript URL that you are trying to add?
  • SHAWN: javascript:function%20iprl5()%7Bvar%20d=document,z=d.createElement(‘scr’+’ipt’),

    b=d.body,l=d.location;try%7Bif(!b)throw(0);d.title='(Saving…)

    %20’+d.title;z.setAttribute(‘src’,l.protocol+’//www.instapaper.com

    /j/WnlMKBaHBm1w?u=’+encodeURIComponent(l.href)+’&t=’

    +(new%20Date().getTime()));b.appendChild(z);%7

    Dcatch(e)%7Balert(‘Please%20wait%20until%20the

    %20page%20has%20loaded.’);%7D%7Diprl5();void(0)

     

    This is for a web app called Instapaper http://www.instapaper.com

  • Seth: Did you try editing this webpage and open from the bookmark?
  • SHAWN: Yes. I was able to get the address stored, but was then given an error: “Cannot open MIME type”
  • Seth: I’m sorry we cannot open the javascript URL from the bookmark.
  • SHAWN: Okay. Can this be filed as a bug?
  • Seth: This is not a Bug. We cannot open the Javascript URL from the bookmarks any webOS devices.However, I will put forward your concern to the development team.
  • SHAWN: Okay. Thanks, Seth.
  • Seth: You are welcome!Can I be of any further help?
  • SHAWN: Nope. Thanks though.
  • Seth: My pleasure!Thank you for contacting HP webOS customer support and feel free to contact us for further assistance.

    Bye!

    Take Care!

3:54 pm: Downloaded Paper Mache. I can at least use it to read my Instapaper queue. Ryan Watkins gets it. This is a classy app that serves Instapaper well.

5:29 pm: Attempting to get music onto the device. You can run it in USB mode and add DRM-free MP3s. Or you can download HP Play and sync music from your iTunes account to the TouchPad, just like you would on iTunes.

6:44 pm: After plugging it in and ejecting it a couple times from the “USB mode” something changed about the OS. The background turned to a grey slate, all my open apps went away, all my downloaded apps that were in the Launcher disappeared, and certain bits of functionality stopped working.

7:02 pm: I can not figure out how to power down the device. I assumed that you simply hold down the lock button, like you do on an iPad, and that it would power down. However, it’s not working for me.

Reading through the instruction manual there are no obvious instructions about powering the device off. Though, I did finally read that I was attempting to power the device off correctly. Alas, my attempts to power it off are not working. There must literally be a bug in the OS that won’t allow me to power the TouchPad off.

Fortunately, Martin Dufort reminded me that perhaps there is a way to force reboot the device. I held down the lock and home buttons and it forced a reboot. Afterwards things came back to normal.

Saturday, July 2, 2011

4:41 PM: Log into Mint to check my site stats. It seems that the browser on the TouchPad is the fastest and most responsive app in the whole device. Though Web pages load a bit funky at times, they do load quickly and are very responsive.

4:59 pm: Friends will be arriving for the BBQ birthday dinner tonight, so I grab the iPad to go hook it up downstairs and stream Pandora. But I remember that I’m committing to use the TouchPad for the next week. So I search the HP App Catalog for a Pandora app.

Lo and behold there is one, but it is not TouchPad optimized. No matter, I download it because it’s free.

I heard that some apps that are not TouchPad optimized may not run on the TouchPad. Since Pandora is free, I figure why not give it a shot. It downloads and runs just fine.

When Pandora is running, you get the typical Pandora controls on the front of the TouchPad’s Lock Screen. However, you can’t control the music with those buttons. How odd.

In fact, this is something that is a bit frustrating. Though the Lock Screen displays notifications (such as new emails, Twitter replies and DMs, new IMs, etc…) you cannot act on those notifications.

10:01 pm: After running Pandora radio for 5 hours the battery only drained 13-percent, from 86 to 73.

10:23 pm: perhaps a better Twitter client has arrived? Check the App Catalog. Nope, Spaz HD is still the only one.

10:32 pm: Hey, what’s that magazine I heard about? The one that showcases apps? It’s not advertised on the Catalog home page, nor is it listed in the featured section of the Catalog.

Ah, I read here in this paragraph of text that the magazine is called Pivot. I guess I have to search for it on my own…

Hmm. Apparently it’s not in the catalog; a search for Pivot brings up no results.

Sunday, July 3, 2011

9:00 PM: In an attempt to test the limits of webOS’s multitasking capabilities, I begin opening as many apps and web pages as I can. I launch 15 cards (5 browser cards, email, the App Catalog, pondNotes, Paper Mache, Memos, Spaz HD, Photos & Videos, Music, Video and Voice calls, and Calendar) and then a blank notification appears in the top-right of the screen along with an accompanying alert sound and slight buzz.

I assume this blank notification has something to do with alerting me that there are a whole lot of apps open and I should do something about it. But it’s blank, so I ignore it.

One thing I do like about this notification is that I can continue to use the TouchPad even while the notification is showing. In iOS things come to a halt when a notification appears. Though, never has iOS notified me that I should be a little more prudent in my app launching endeavors.

I go into the Twitter app, Spaz, and find a link. Tapping on the link normally would have opened a new browser window. However, in this case it slides me all the way to the far-left browser card and brings it up. And then the blank notification pops up again… And that Twitter link never did open.

Monday, July 4, 2011

8:30 am: Marinating some BBQ chicken for grilling later tonight.

9:30 am: With a hot cup of coffee in hand, and a relaxing July 4 holiday ahead of me, I’m ready to do some reading. I’ve searched many times for an RSS reader in the HP App Catalog but there are only a couple, and so far as I can tell none of them sync with Google Reader.

I launch google.com/reader but am greeted with the standard view, which is literally unusable on a touchpad. Is this how it works on the iPad, too? I use Reeder so I actually don’t know, but surely there is a way to read your RSS feeds from a touch screen.

I launch google.com/reader on my iPad and am redirected to the mobile version: google.com/reader/i/. Returning now to the TouchPad I manually type in the mobile URL and am greeted with a usable version. (In some ways, I’m a bit bummed that I won’t be forced to read my RSS feeds on the iPad.)

10:45 am: Since the Kindle app is still unavailable, I am curious about how the TouchPad handles reading. I do a lot of reading on my iPad through Instapaper, Reeder, iBooks, and a few magazine apps like Wired and The New Yorker. I remember there being demos on the HP TouchPad website about their reading apps, so I go there to see if I can find something.

The whole website has changed. Now there is far less information about the TouchPad and instead lots of links to go buy one.

Side note: Those Russell Brand advertisements are horrendous.

The only reading app that I see advertised is Time Magazine. So I pick up my touchPad, launch the App Catalog and search for Time. It’s free to download and you can subscribe to it for $2.99/month which includes both the print and HP TouchPad Edition delivered each week. The first 4 weekly issues are free. If you like, you can just get the digital version for the same price.

Honestly I do not feel like signing up for this. I have a gut feeling that it will be a poorly rendered PDF version of the magazine, and that navigating and reading it on the TouchPad will be more maddening than entertaining. However, for the sake of science, I feel that I must. Maybe later…

10:52 am: I am still wanting to get ahold of their App Catalog app, Pivot. It still does not appear in the search results when trying to find it in the App Catalog. I decide to launch Help and start a live chat with a service rep asking if they know.

The Help screen is taking a while to load; perhaps the TouchPad needs a reboot.

I go out to the card view and begin closing some apps. There are a few websites open that I want bookmarked so I email them to myself. Suddenly, the screen goes blank and I see the glowing HP logo.

10:53 am: I just crashed webOS.

10:57 am: Okay, back to the App Catalog. Well hey, would you look at that! Pivot is now front and center on the App Catalog app. How did they know?

11:04 am: Pivot is a great idea. It’s a magazine all about app discovery, which, since Friday morning, is something I have had a hard time with. In theory it looks like you should be able to buy the apps from within Pivot. However, the purchase links are all stuck to the top-left corner of the screen, and you have no idea which purchase link is for which app.

I thought I was re-downloading the Kindle app (because based on Pivot it seems that the app is ready and available), but I actually ended up downloading Royal Opera House. Whatever that is.

11:07 am: I download HP MovieStore (which is powered by Roxio). This is apparently where you can download movies and TV shows right to your TouchPad. Alas, it seems to have the same development team as Kindle…

Now I’m curious if the Software Manager is supposed to notify me when updates are available or if I have to hunt them down myself. I launch Software Manager and am presented with a list of all the Apps I have installed. About 10 seconds later a green button appears at the bottom of the screen letting me know I have 3 updates available.

11:43 am: Okay, I take back what I said about being able to read feeds on the TouchPad — I can’t. Sure, I can get Google Reader’s mobile version to load, but it doesn’t exactly work like it should. Loading more items pops you back to the top of the list, and marking all the currently viewed items as read does just that but without a refresh of new unread items.

The TouchPad may tout that I get the full web because it’s Webkit-based browser supports HTML5 and Adobe Flash. But it does not appear to ever want to render the full web in a usable fashion.

11:45 am: I found a good use for Flash: Rdio.

11:57 am: A notification appears informing me that Paper Mache, the Instapaper app, is syncing. I don’t even have Paper Mache running. My first thought is, hey, that’s fantastic! My second thought is, wait, how much is this affecting my battery?

3:08 pm: Trying to watch the latest episode of Put This On. The Vimeo flash player isn’t working well. So I bust out the iPad, because it’s about time there was a head-to-head competition between these two. The iPad pulls up the .MOV file splendidly, and plays it in full-screen with no trouble whatsoever. Thank you, iPad.

Tuesday, July 5, 2011

10:41 am: The Internet just went out. Delightful.

2:19 pm: With no Internet, I’ve decided to start writing the review itself.

6:45 pm: Wrote a little over 3,000 words today. Maybe the Internet should go out more often.

Wednesday, July 6, 2011

8:41 am: Still no Internet.

8:45 am:I transferred over some old Superman cartoons because that’s about the only DRM-free video I have around here. (One day, if I ever own a Mac Mini I suppose I’ll get around to turning all my plastic video media into digital).

The video transferred over just fine, though the low-resolution cartoon looks pretty crummy. But hey, that’s half the fun, right?

12:58 pm: There are still some final bits of research I need to do and I need an Internet connection. So I am heading over to my local coffee shop to work. The second-half of this review may come across as more caffeinated than I originally anticipated.

10:26 pm: Internet’s back!

10:56 pm: Finally published my review. I am a bit surprised by the conclusion I ended up with. I truly did expect the TouchPad to be more than it was. But that’s why I titled the article “The HP TouchPad 1.0”. I think webOS has a bright future. The operating system does seem mostly suited for a tablet device, and I think that with more refinement the TouchPad could be the number two tablet. But, that is not what it is today. It’s buggy and awkward.

Thursday, July 7, 2011

10:18 am: Time to either return or sell this thing.

In the Settings pane there’s a way to do a secure erase. I erase the TouchPad, power it off, and put it completely back in all its original packaging and plastic wrap.

Before posting it to Craigslist I decide to call Best Buy. I let them know I bought it last week, but that I don’t like it. They have no problem whatsoever with me returning it. So I do.

Diary of a TouchPad Owner

The HP TouchPad 1.0

After nearly a week with the new HP TouchPad and webOS 3.0 my overall impression is that the TouchPad is less than the sum of its parts. There is nothing the TouchPad does that the iPad cannot except play Flash video (sometimes). I could not find one feature or function that was significant or compelling enough to take the TouchPad seriously compared to the iPad.

What webOS has that iOS doesn’t is not so much found in a feature comparison as opposed to functionality differences. webOS has some very clever approaches to common tasks and needs: such as the popular card view approach to fast-app switching, global notifications, and a few other things. And though I consider webOS to be very clever in certain areas, I do not find it to be fun.

Packaging

The TouchPad comes in a high-quality box with much attention paid to the packaging. It feels exactly like the box an iPad would come in. The cardboard is the same type of thick semi-gloss board. In fact, it is so similar to the iPad box that on the back of the TouchPad box it even says, “Designed by HP in California.

When opening the box you don’t lift off the top, you slide out a drawer. The TouchPad itself is wrapped in plastic and underneath it you find a sunken cardboard “pouch” with a thumb tab to pull it out — just like you would find underneath your iPhone or iPad. The cardboard pouch says, “Now comes the fun part.” Inside there are a few documents, including the users manual, and a microfiber cloth with the HP logo embossed in the corner. The only thing missing are a couple of white HP stickers.

Next to where the TouchPad sits is a compartment holding the micro USB cable and the charging wall wart. They are both black and high quality. The wall wart is a round spherical shape with prongs that fold in and out.

Hardware

When I picked the TouchPad up from its box the first thing I noticed was how much heavier it is than my iPad 2. Though, by the numbers, the TouchPad is nearly the same weight as the original iPad and less than a third of a pound heavier than the iPad 2.1

After using an iPad or iPad 2 for the last 18 months, the plastic back of the TouchPad instantly felt cheaper and flimsier. The whole shell is bendable and flexible. If I were to hold the device in landscape mode with one hand on each of the two sides I am confident that I could twist and crack it.

There are some cases when the friction of the plastic back is welcomed. Since it provides more friction than the aluminum back of the iPad the TouchPad is easier to hold or carry without fear of it sliding out of my hand. However, due to the TouchPad’s weight, it is not any easier than the iPad is to hold in portrait orientation using one hand while reading.

Buttons, etc…

On the top of the TouchPad there is a Lock button on the right and a headphone jack on the left. The right side of the device has a volume rocker at the top, and at the bottom is a small pop-out tray with the devices serial number. The bottom of the TouchPad has a micro-USB input. The left side has stereo speakers — one on each edge.

There is no toggle for mute/orientation lock. However, you can quickly access both of those options via a settings pane which is available from anywhere at any time. But more on that in a bit.

On the front of the TouchPad is a camera at the top and the Center Button (Home Button) is on the bottom. The center button is not round, it’s a thin rectangle with rounded edges — the size and shape of a long Tic-Tac. What I like about the Center Button is its thin LED bar which slowly pulses when you have a new notification. Pressing the Center Button will turn on the screen if the TouchPad is locked, enable the Launcher if you are in Desktop/Card view, or it will take you to Card View if you are in an app at full screen.

The screen itself is the same Gorilla glass as the iPad and is just as prone to fingerprints.

To power the TouchPad on or off you hold the Lock button. If the device completely freezes up on you (which has happened to me once) you can hold the Center and Lock buttons simultaneously to force a power-down.

A Landscape Disposition

My TouchPad loves to be in landscape mode. If I’m holding it in portrait orientation I have to watch out because it will rotate into Landscape at the hint of a tilt. Trying to get the screen to then rotate back into portrait usually takes several seconds. Sometimes I shake it up and down to see if that will help but it never does.

USB Mode

Plugging the TouchPad into my Mac via the USB cable brought up a prompt on the device. It told me that for optimum charging I should plug it into the wall. Or, if I wanted to use the device in USB mode then I could. If the latter, you have to tell the TouchPad to go into USB mode.

HP TouchPad Option to Initiate USB Mode

While in USB mode, the sceen shows a giant USB logo and your computer shows a device named “HP TOUCHPAD”.

USB mode gets you access to certain files and folders on the TouchPad: A PDF titled “Open Source Software Information”, and 5 folders titled: downloads, wallpapers, screencaptures, ringtones, and DCIM. A sixth folder will show up if you download the HP Play app to your computer in order to sync iTunes music to your TouchPad’s library. But more on that later.

Moreover, you can add your own files and folders here (such as a folder with DRM-free music and videos, as well as documents, and/or photos) and the TouchPad will find them and they’ll appear in the relevant apps to display or use that media.

Software

This has been my first extended experience with webOS. The software feels far more engineer-y than I expected it to. This is a broad generalization, but I think it gets the point across: if webOS sits somewhere in between the utilitarian appeal that is Android and the emotional appeal that is iOS, then it is certainly closer to the utilitarian side than I expected it to be.

Highlights of webOS include notifications, multitasking, and a quick access pane to common settings. Lowlights include maddening performance on the TouchPad, a shortage of fine apps (built-in apps included), and several dark corners which need refinement to the user interface and user experience.

I have heard so many good things about webOS that I was truly expecting to be impressed by the TouchPad and to enjoy webOS. Alas, using the TouchPad for the past week has not been impressive or enjoyable. And it’s not for a lack of apps — I was able to find a native TouchPad app for nearly all my “killer app” needs.

There is a significant difference between missing features and broken ones. Features do not a user experience make. In the back of my mind all the while I was using the TouchPad, I kept thinking to myself, “so close, yet so far.”

webOS has an amazing fast-app switching functionality out of the gate. The system-wide notification system is very nice — there is an addicting little settings pane which is available at any time and lets you adjust brightness, etc… But just because there are features of webOS that I would love to see find their way into iOS, I would rather use the iPad and iOS of 2010 than the TouchPad of today. Because webOS — as clever as it may be — is not a delight to use. It is slow, awkward, and requires a great deal of determination.

Or, put another way, webOS is clever but not fun.

Start Up

Booting up the TouchPad takes about 1 minute and 10 seconds. (For comparison: my original iPad boots up in 26 seconds; my iPad 2 in 24.)

While the TouchPad is booting up the HP logo sits centered on the screen. As webOS gets closer to being fully loaded the logo begins to pulse with a white glow coming from behind it. The closer it gets to being loaded the quicker and more radiant the logo pulses. When the TouchPad is finally booted it chimes and vibrates.

Activating

When you start up the device for the very first time you activate it without ever connecting it to a computer, though not without connecting it to Wi-Fi. During the initial setup you are asked to sign in with a pre-existing HP webOS Account or else create a new one.

webOS New Account Setup

Setting up my new HP webOS Account was very easy. I was given the options to add email accounts and calendar accounts to my TouchPad.

TouchPad Welcome Screen for email Setup

webOS offers MobileMe as an option for email, but it won’t sync with my MobileMe calendars or contacts. It does sync with Google calendar, contacts, email, and documents but, alas for me, all my calendar and contact info is in MobileMe. You can also sign in to an Exchange account, Yahoo, your own IMAP server, or look for other services.

Once you’ve set your first email account up, you can add more. Or if you want to add more later, you can do so from the Launchpad → Settings → Accounts.

Cloud Backup

Having a webOS account means your TouchPad will automatically back itself up, over the air, once a day. My most recent backup was completed this afternoon at 2:26 as the TouchPad sat in my bag while I was working on this article at a local coffee shop.

From the Backup settings page on the TouchPad:

Your HP webOS Account and other personal data (including potentially sensitive data that may be provided during the use of the device and its features) are backed up automatically every day. This data is stored on secured servers used solely for recovery purposes.

HP hosts a web page listing exactly what does and does not get backed up. Some notable things include the apps which you’ve downloaded via the App Catalog but not their settings and data. Website bookmarks and cookies are backed up, as are memos, and messages and conversations via SMS, MMS, and IM. Photos, videos, and music are not backed up and no passwords are backed up, just usernames.

In short, if you dropped your TouchPad in a lake and had to start over with a new one, certain media would not be recoverable (music, photos, videos) unless you had it backed up on your computer, but the overall setup of your TouchPad (apps, accounts, and some settings) would be restored.

For the paranoid at heart you can disable automatic backing up. And if/when you do, all your backup data that is stored on HP’s servers will be erased. You can, of course, turn backups back on again at your convenience.

Web Browsing

The webOS browser is based on WebKit. It supports HTML5 and has a working version of Adobe Flash.

Web sites without a lot of Flash load very quickly. And there is virtually no lag when scrolling around on a web page. On several common websites that I visit, once the page had loaded I had no trouble scrolling down as fast as the TouchPad would let me and I almost never saw checker boarding.

However, the TouchPad’s browser does not render all sites perfectly. I noticed on a few sites where header divs seemed to get cut off a bit too soon on the right-hand side. Moreover, the TouchPad does not render TypeKit fonts; though shawnblanc.net still looks quite handsome on the TouchPad.

Another oddity is that the TouchPad does not support javascript bookmarklets, such as the one Instapaper uses for adding pages to your queue and the one Google uses for adding feeds to Reader. Which means that when browsing the web, if you find something you want to read later in Instapaper you have to email the link to your Instapaper account.

After visiting my site with the TouchPad and then checking my analytics, Mint logged the TouchPad’s browser as “Safari 534.6” and the Platform as “Linux”.

Flash

Flash works better than I expected but worse than I’d like.

I was unable to watch a 720p video on Devour’s home page, but I was able to watch some shorter, lower resolution videos from YouTube and Hulu. I also was unable to watch the latest episode of Put This On without it stuttering and downsamping to a lower resolution. So, while waiting for the episode to buffer on the TouchPad, I pulled out my iPad, navigated to the site, and watched the the show in full-screen at 720p resolution. Stay classy, Flash.

In the browser’s settings you can disable Flash if you like, or you can choose to not have it autoload and play when you visit a site. However, the device requires a reboot for the preferences to take place. I had selected to disable Flash yet Flash videos were still viewable and even Rdio worked.

On the iPad, which doesn’t have Flash at all, most video sites serve you the native video file with no trouble. On the TouchPad, when Flash is disabled, you get nothing:

HP TouchPad with Flash Disabled

In theory, the TouchPad gives you “the full web”. In reality you get less.

Apps

The 5 apps that come in the Dock are Web, Email, Calendar, Messaging, and Photos & Videos. Additional apps that the TouchPad ships with are Memos, Maps, Contacts, Phone & Video Calls, and Music.

What the Home screens are to iOS, Launcher is to webOS. You can bring up Launcher three different ways: (1) by tapping the arrow icon found in the right-hand side of the Dock; (2) by clicking the Center Button when in Card view; or (3) if you enable “advanced gestures” under the settings for Screen & Lock then the Launcher can be brought up at any time by swiping up from the bottom of the screen no matter what orientation the device is in.

The Launcher has four tabs across the top: Apps, Downloads, Favorites, and Settings.

The Apps tab contains default system apps. Downloads contains a link to the HP App Catalog and is where all the applications you download from the App Catalog go. Favorites is empty and waits for you to populate it, though if you save a Web page as an “app” then it will appear in the Favorites tab. The Settings tab is where the all the different mini-apps are kept for managing accounts, backup, bluetooth, sounds, software updates, etc.

You can move the apps into any tab and into any order you like by tapping and holding them. A grey box appears around the icon and then you can move them as you see fit. And apps you have downloaded from can be deleted by tapping the “x” that appears.

The App Catalog

Finding and downloading an app from the App Catalog is simple enough. You can search on your own, or look through lists of the most popular, or most paid for, etc.

As of this writing, the vast majority of apps in the Catalog are designed for the Pre, not the TouchPad. Fortunately, above the button to buy/install an app it will say “For TouchPad” if it’s optimized for the tablet. According to HP there are over 300 TouchPad-ready apps in their Catalog.

When buying an app you have to enter your HP webOS Account password and then confirm that you do in fact want to purchase the app. If you are downloading a free app you are not asked to authenticate with your password.

When you download an app it installs behind the scenes without kicking you out of the App Catalog. This is quite nice. As the app is downloading the “install/buy” button turns into a loading bar, and once it’s installed it turns into a “launch” button:

HP TouchPad App Installation

I very much appreciate this behavior and would love to see something similar in the iOS App Store.
One common hit against webOS is that its App Catalog has far fewer offerings than Apple or Android. My “killer apps” on my iPad are: Instapaper, Simplenote, OmniFocus, Twitter, and Reeder. I was able to find 3 of these apps in the HP App Catalog, along with a few others:

  • For Instapaper: Paper Mache is the Instapaper app for webOS. The developer, Ryan Watkins, is clearly an Instapaper fan. The app has all the functionality of Instapaper on the iPad, plus it is able to sync in the background. Even when the app itself is not running.

  • For Simplenote: pondNotes is the Simplenote app for webOS. Though it is not as elegant or quick as Simplenote on iOS, it is functional and so at least you can have read/write access to your notes.

  • For Twitter: Spaz HD is currently the only Twitter client for webOS. I wish there were other options. And, alas, for some reason I was unable to log in to twitter.com and try the mobile version of the site on the TouchPad.

  • For RSS: There is not yet an RSS reader that syncs with Google Reader. And using Google Reader’s mobile web app on the TouchPad is nearly useless. It does not render or operate properly in the TouchPad’s browser. And so, the first significant workflow problem I encountered with the TouchPad was an inability to read my RSS feeds.

  • Pandora: They have a native webOS app, but it is built for the Pre. However it does work on the TouchPad. Pre-sized apps run in their normal size inside the outline of an HP Pre.

  • Kindle: The Kindle app is coming, but right now it is just a placeholder. You get the familiar launch screen as the Kindle iPad app, and it tells you thanks for downloading and that they’ll let you know when the app is actually available by sending a notification through the Software Manager.

  • For Writing: TapNote is a very nice writing app, and perhaps the nicest app I’ve downloaded from the Catalog. It cost me $5 and is a bare-bones plain text writing app that syncs with Dropbox and has full-screen mode. I found it much more appealing and usable than pondNotes. If I were going to do long-form writing on my TouchPad it would be in TapNote.

Other apps:

  • Exhibition: This is one of the default apps that ships with webOS 3.0 and it is also one of the finer bits of good design on the TouchPad. It is a simple, full-screen app that displays the time, upcoming agendas items, or photos. I’ve always been a fan of the flip-style clock design, and the TouchPad’s looks great.

Exhibition app on the HP TouchPad

  • Dropbox: There is not a Dropbox app in the Catalog, but rather a system-level sign-in for Dropbox. You go to the Launcher → Settings → Accounts → Add an Account → Dropbox.

To set up your DropBox account you simply type in your login credentials. It doesn’t authenticate at the time of adding because I added my account without a problem despite the fact I had no Internet connection at the time.

Your Dropbox account can then be accessed through the native apps on the TouchPad. Though the only app that I know of which accesses Dropbox is QuickOffice. It will let you view your documents and photos, but you cannot save them to your TouchPad, nor can you edit them. In fact, so far as I can tell, there is no way to edit documents or spreadsheets on the TouchPad.

Cards and Fast-App Switching

The way webOS handles app switching with its card view is one of the premier features of webOS. I like it, and the more I get used to it the more I understand why some users don’t want it any other way.

Switching between apps by seeing the current screen rather than the icon feels much more natural and user-friendly. If you’ve ever wished that fast-app switching on iOS was more akin to the way you switch between multiple “browser windows” in Mobile Safari then you’ll know why card-view switching in webOS can be so pleasant.

If you are working between two apps, or you open a new app and want to switch back to the previous one real quick, it can often mean scrolling several cards over. iOS attempts to solve this automatically for you by sorting the apps in the task switcher by the order in which they’ve been opened. In webOS you can solve it manually by rearranging and even stacking your cards. You do this by tapping and holding on a card — it will go semi-transparent and then you can move it around.

Multitasking

webOS will let you open as many apps as you like until you reach the limits of your nerves or the TouchPad’s hardware — whichever comes first.

In my own attempt to test the limits of webOS’s multitasking capabilities I was able to launch 15 cards (5 browser windows, email, the App Catalog, pondNotes, Paper Mache, Memos, Spaz HD, Photos & Videos, Music, Video & Voice calls, and Calendar). At this point a blank notification popped up in the top-right corner of my screen along with an accompanying alert sound and a quick vibration.

HP TouchPad and the Mysterious Blank Notification

I assume the notification had something to do with alerting me about the amount of apps I had open. But it was literally blank so I had no choice but to ignore it. It disappeared after a few seconds, but when I tried to launch a website from within Spaz, the Twitter app, I was taken to the leftmost browser card and then the same blank notification popped up, and the Twitter link did not open in the Web page.

However, when not connected to the Internet the TouchPad handles multiple apps much better. When not online I was able to have 23 cards open without a problem or a blank notification.

Apps remain open until you quit out of them. You do so by flicking the card up and off through the top of the screen. When you toss a card away it makes a nice “whoosh” sound.

Something fun: if held in portrait orientation with the speakers on top, pulling down on a card makes a “crunching” sound, and then if you let go at the last second the card flies up and off the screen while shouting, Weeeeeeee! Here’s a homemade video of this in action.

Another perk of webOS’s multitasking capabilities is that apps can update in the background if they want, even if they are not launched at all. Paper Mache, for example, can update its Instapaper queue so that it’s always up to date whenever I launch it.

Scrolling

There is no way that I have found to quickly and simply scroll to the top of a page or a list view. In iOS you tap and hold the top of the status bar. In webOS if you’ve reached the bottom of a website or are 30 deep in your email inbox, you have to scroll, scroll, scroll all the way up.

Secondly, you know how in iOS when you start scrolling down on a web page then the scrolling will “lock” in and it only scrolls down and up no matter if you move your finger left or right? The TouchPad doesn’t do that. The web page follows the movement of your touch pattern to the letter.

Here is a chart illustrating those differences in scroll behavior for iOS and webOS:

Scroll behavior in webOS compared to iOS

Music and Videos

To get music onto my TouchPad I started by launching the music app. It told me to go to hpplay.com or copy music to my device while it is in USB mode.

So I put the device into USB mode (as discussed above) and since there was nowhere to put the music I decided to create a folder titled “Music”, put some DRM-free MP3s in there, and assumed that the TouchPad would find them. And it worked — once I had ejected the TouchPad from my laptop the songs appeared in my Music app and I could play them in stereo.

Next I add some protected M4P files that I’ve bought from iTunes. I put the TouchPad back into USB mode and the files copied over just fine and they even showed up in the TouchPad’s music library. But the tracks would not play. No errors or anything; they were simply unresponsive to the play button.

So then I downloaded and installed HP Play (which is currently in beta) onto my MacBook Pro. (HP Play looks like what an app would look like if someone built an iTunes clone using Adobe Air while imagining the year was still 1998.) I transferred over those same DRM M4P files from before as well as some m4a songs, but this time by syncing them via HP Play. The M4A files played just fine, the DRMed M4P files would not.

HP Play does not sync video to the TouchPad. Which means the only way to get video from your computer to your TouchPad is to transfer it manually with the device in USB Mode or buy it from HP’s Movie Store app. I copied over some video files and they showed up in the Photos & Videos app just fine. The title of the video is the name as its parent folder. Protected videos, such as those I’ve bought from iTunes, will not play on the TouchPad.

And the HP Movie Store app? Well, like the Kindle, it is also MIA.

System Notifications

System-wide notifications are the other premier feature of webOS. They work the way a notification should, by being simultaneously useful and unobtrusive.

Because just about any app can hook into the notifications, you can be notified about anything: new email, new mentions on Twitter, new Facebook messages, instant messages, the current song playing, and more. If you Pre is paired with your TouchPad then you can also get text and MMS messages on your TouchPad. Only apps that are running will send notifications.

When a notification comes in, the text of it scrolls across a small area at the right-side of the status bar. Then, a small icon is left behind to remind you that you have a notification. If it’s an email, then there is a small envelope, if music there is a note icon, if a Twitter mention then it’s the star that Spaz HD uses in its unique icon.

Tapping on the notification icon brings up a minimal popover. From there you can read the subject lines of your recent emails, and either slide them away to discard or tap on them to open your email and read that message. You can also control music playback via the notification popovers.

Notifications will also appear on the Lock screen. They look exactly like their minimal popover counterparts found under the status bar but they are not interactive (save the Music notification which lets you pause, rewind and fast forward).

You also get notifications about actions you’re currently performing, such as when an email has been sent or text has been copied. The same way a new email’s subject line will scroll across the status bar, webOS will tell you that you’ve successfully copied some text or that Paper Mache is syncing.

The Quick Settings Pane

There is a settings pane which you can access at any time, in any app, by tapping the top right corner of the screen. I am very fond of this little guy.

HP TouchPad Quick Settings Pane

The settings pane tells you the day and date what percent of battery life you have left.

You can also:

  • Adjust the screen brightness.
  • Turn on/off Wi-Fi as well as pick a wireless network.
  • Turn on/off VPN.
  • Turn on/off Bluetooth.
  • Toggle Airplane Mode.
  • Lock the screen rotation.
  • Mute the sound.

Though I welcome the ability to toggle Bluetooth and see the exact battery percentage, I think the average user would do just fine with a more simplified set of options. Perhaps Richard Kerris meant it when he said the target audience for the TouchPad is enterprise customers. (But if enterprise is their audience then why the horrible the Russell Brand commercials?)

Screenshots

You take screenshots the same way as on the iPad: hold the Lock Button and the Center Button down at the same time.

When you take a screenshot there is a large yellow orb that appears in the center of the screen. Presumably it is meant to imitate a camera flash or something, but it is very gradient-y and pixelated. It’s ugly.

It is very easy to accidentally lock up the device or freak it out if you happen to hit the volume rocker at the same time you are trying to hit the Lock Button and Center Button. This happened to me a few times, and once there was a several-minute stint where every time I hit the Center Button it would take a screenshot.
One thing I like about the screenshots is that they get their own photo album, and all screen captures go into that photo album by default.

When the TouchPad is in USB mode, you can easily transfer screenshots over to your computer. They are in a top-level folder titled screencaptures. And when you see them, you find that they are named using the name of the app you were in, the date, and the time. For example, the aforementioned screen grab of shawnblanc.net that I took from the webOS browser is named browser_2011-01-07_114048.png.

This is clever, but in some ways it backfires. The screenshots are sorted alphabetically, and so if you take a screenshot and then want to attach it to an email (you can do that in webOS) it very well could be in the middle of the album rather than at the end.

Just Type…

Just Type makes for a nice one-stop-shop for quickly launching a Google search or getting a note or email started. It just works, and it works well.

Using Just Type as my go-to for starting an email, composing a tweet, or launching a Web page takes some getting used to. But, when I do remember to use it (rather than launching the app first), it is faster than launching the browser, tapping into the address field, and then typing out the URL.

Typing

I found typing on the TouchPad just as easy (or just as difficult) as typing on the iPad. There is the familiar click, click, click that accompanies the typing on the keyboard, and the keys are pretty much the same size. The layout is slightly different, though.

For one, the keyboard has a number row at the top. I regularly found this fifth row to be very useful.

Secodly, you can adjust the height of the keyboard between XS, S, M, and L. It would be nice if the height settings were orientation-specific. If you prefer the small keyboard height when in portrait orientation but medium when in landscape, you have to manually adjust it each time. I just leave it on medium at all times, and rarely do any typing when in portrait.

So, what did HP do with the extra keys they gained by adding the number row? They added some text-emoticons. How lovely:

TouchPad Keyboard Layout with Text-Emoticons

As for typing with a Bluetooth keyboard, I didn’t buy HP’s Touchstone accessory and keyboard because I already own a Bluetooth keyboard of my own. Alas, I was not able to pair my Apple Bluetooth keyboard with the TouchPad. It literally took 5 minutes of refreshing the Bluetooth search on the TouchPad before it saw my keyboard, and that was followed by another 5 minutes of failed attempts to pair them. And so, no, I did not type this review on the TouchPad.

Cursor Insertion, Text Selection, and Cut/Copy/Paste

The way webOS does cursor insertion, text selection, and Cut/Copy/Paste are all nearly identical to the way iOS does them. There are a few differences:

  • You don’t get the magnifying glass when trying place the cursor in an exact spot. It is hit and miss. If you miss you can try again or else use the backspace key to delete all the text to the left of where you actually wanted the cursor and then retype it. My advice: aim a little to the right.

  • The text highlight color is yellow in webOS.

  • Once I’d selected a word or a letter I found it nearly impossible to grab the little handles and adjust my selection. The touch targets must be too small or something, but it always takes great care and usually several tries before being able to get hold of a handle and select more text.

  • To get your cursor to the very end of a document, it would appear that you literally have to tap in that exact spot. On iOS if you tap anywhere below the last line of text the cursor is automatically placed at the end of the document as if you hit page down. webOS does in fact work the same way, but the cursor doesn’t actually appear to be in place. You have to trust that it’s there at the end and simply begin typing.

In short, text selection is near the top of my list of things that bug me most about the TouchPad. Yes, the features themselves are there, but the functionality is only just passable. It can almost be less frustrating to settle the fact that you can’t do something rather than to have the hope of being able to do it yet never fully realizing that hope.

Fonts

The system font for webOS is Prelude.

If you visit this page which John Gruber set up 4 years ago to show the iOS system fonts, you’ll see that nearly none of the iOS system fonts are included with the TouchPad. The ones which do render are: Arial, Courier New, Georgia, Times, Times New Roman, and Verdana.

In Paper Mache, the Instapaper app for webOS, the font options it offers you are Prelude, Arial, Verdana, Georgia, and Times.

Dark Corners and Inconsistencies of the UI:

  • In most of the various application settings the toggle buttons are blue and square:

HP TouchPad's Square Toggle Buttons

However, in some apps (such as in the Backup settings and the Text Assist settings) the toggle buttons are round:

HP TouchPad's Round Toggle Buttons

  • What we would call the Home Button is called the “Center Button” on webOS. If you enlarge a Flash video to full screen then the TouchPad tells you “Tap the Center Button to return.” However, in the settings for Screen & Lock, the TouchPad lets you know that “The center button blinks when new notifications arrive.” In once instance “Center Button” is capitalized, and in another instance it is not.

  • There are times when certain screens or apps look just barely out of focus. Like a Photoshop document that is zoomed to 95-percent — it’s almost in focus but not quite. Part of me can’t help but wonder if the out-of-focus bits are simply scaled-up graphics from the phone-sized version of webOS.

  • In the Music app there are four sub-categories under the main Library listing: Songs, Artists, Albums, Genres. If no songs are in these sub-categories then a message appears where the track would otherwise be listed. The message has a large monochrome icon above it. For Songs, Albums, and Genres the icon and the message are centered on the track listing are. For Artists, however, the icon and message got left up into the top left corner on accident.

  • The App Catalog home page, when in portrait orientation, is quite off balance.

HP TouchPad App Catalog Home Page

You can see how the description bubble above Categories is a few pixels higher than the other three. The margin to the left of the 4 center boxes is less than the right margin, and there is a different left margin width for heading, the top-level paragraph, and the center boxes.

However, it only looked like this for a few days. On Monday the Catalog home page was replaced with the cover of Pivot, the app discovery magazine put out by HP. I had been unable to find Pivot in the App Catalog until it arrived on its own, and so my guess is that Pivot and the App Catalog are one and the same. You will always see that month’s issue of Pivot every time you open the App Catalog, and since you cannot launch the App Catalog without an Internet connection neither can you read Pivot offline.

  • For icons, there is not the same standard “form” for all icons like there is on iOS. As such, they feel very loose and non-unified. Not to mention that some icons are pixelated, some are not. That is not to say that every icon in iOS is beautiful — far from it. But the unity and consistency of iOS icon shapes at least add to the overall aesthetics of the Home screens.

Conclusion

Why would someone buy the TouchPad rather than an iPad? I can think of a few reasons:

  • You have a Pre and you are desperate to use the advantages that come with the unified operating system.

  • Being able to say that your tablet has Flash is more important than being able to use Flash.

  • You are Apple-averse.

  • You take great delight in webOS and have great faith in its future. So much so that you’re willing to tolerate the annoyances, frustrations, and dark corners of the TouchPad in hope that they will get ironed out.

As a tech writer it was great to be able to use and live with the TouchPad for a while. There are many things I appreciate about webOS, and I’m glad I was able to spend some time with a non-Apple device for once. But, alas, the TouchPad is far less likable than I expected it would be. As it is I would not recommend it to anyone I know — even my friends with webOS phones.


  1. Actual weights: TouchPad: 1.6 pounds; original iPad: 1.5 pounds; iPad 2: 1.33 pounds.
The HP TouchPad 1.0

My Next Mac Will Be…

…a specced-out 13-inch MacBook Air.

The previous Macs I have owned include a 12-inch PowerBook, a Quad-Core Mac Pro, and a 15-inch MacBook Pro (my current machine).

I’ve used my Macs for all sorts of things. From running drum loops and audio tracks while drumming, to doing print and web design, to project management and email hubbub. Now, the vast majority of work I do on my computer entails writing.

This MacBook Pro was originally meant to be my secondary computer. I had been doing all my print design on the 12-inch PowerBook, but by 2008 when that little guy was going on 3 years old, it did not like Adobe any more. So I figured I would get the beefy Mac Pro to see me through for years and years of design work (knowing how easily the Mac Pros can be upgraded as needed).

But then my wife needed a computer as well, and she always liked how “cute” the 12-inch PowerBook was. And so I bought myself a mid-level MacBook Pro to serve as my secondary computer. Because I was out and about enough that I needed a portable, and I figured I should get something that I could also do design work on.

However, the MacBook Pro turned out to be quite comparable to the MacPro for the work I was doing. And so it seemed silly to have two professional-grade machines taking up space. I sold the Mac Pro to a local recording studio and have been using the MacBook Pro ever since.

And, believe it or not, the PowerBook is still in use by my wife as her primary computer. Though, as she’s been using her iPad more and more the PowerBook is slowly but surely seeing less use.

The 15-inch MacBook Pro that I am using right now is from early 2008, just before the unibody models were released. It has nearly identical specs to the current 13-inch MacBook Airs: almost the same CPU, same screen resolution (though mine is “stretched” into a 15-inch screen instead of squeezed into a 13-inch screen), same amount of RAM, and I even have an SSD (since my HDD gave out on me last fall).

However, MacBook Pro could use a few ‘upgrades’. I am running low on drive space in my 120 GB SSD, and so I have to keep my media library on an external drive. My battery is crawling towards its grave — only holding about a 90-minute charge now. And the logic board has been giving me troubles here and there — oddities with sleeping patterns and trouble working with bluetooth devices from time to time. I can tell this thing is nearing its end as my primary work machine.

There’s no denying I’m a Mac nerd, but I am not one who upgrades just for the sake of upgrading. I don’t rush to the Apple store and buy the latest gadget unless I actually have a purpose or need for it. I have been trying to squeeze every last ounce of life from this MacBook Pro and after 40 months of use it is about ready to take a break.

I am confident that it will make it a few more months, and hopefully I can time things just right so that I’ll be ready for a new laptop as the next generation MacBook Airs ship.

Reasons Why I’ll Be Getting a 13-Inch MacBook Air

Things I don’t need 90% of the time

  • A 15-inch screen: most of my work is done with my laptop hooked up to my 23-inch cinema display (the awesome matte screen that’s encased in aluminum; the ones that Apple made before they ruined them by putting glass on the front and making them glossy). When I do have the laptop out and about, a smaller footprint would be preferred over a larger screen. Moreover, I would rather carry a smaller bag, one that my 15-inch MacBook Pro can’t fit into.
  • The optical drive: in fact, I nearly loathe my MacBook Pro’s optical drive — or at least the sound it makes every time I boot or wake up the laptop.
  • Ethernet: I use Wi-Fi.
  • FireWire: I don’t even own a video camera.

Things I do need 90% of the time:

  • An SSD drive: once you go SSD you can’t go back.
  • An internet connection
  • A keyboard
  • A screen

The 13-inch MacBook Air has everything I do need, nothing that I don’t, and even a few additional features such as being light weight and having a thinner form factor. Which means that for me, going from a 15-inch MacBook Pro to a 13-inch MacBook Air will be an upgrade.

What if there are 15-inch MacBook Airs? Would I buy one of those? As I mentioned above, I would rather have the smaller size over the larger screen. Especially since most of the time it will be connected to an external monitor.

So then, why not an iMac? While it’s true that most of the time my laptop is docked to the Cinema Display, I’d go crazy if I couldn’t take my laptop with me. I don’t travel all the time, but I’m certainly moving around enough between various rooms of my house or various coffee shops on a regular basis. Moreover, when I do travel I need to be able to take my work with me.

I’m holding out for the refresh because, based on the latest rumors, it looks like it will be a substantial one.

  • We already know that the MacBooks Airs shipping today have faster SSDs than the ones that were shipping a few months ago.
  • Thunderbolt is coming, it’s just a matter of time.
  • The hinge for Thunderbolt will be the Sandy Bridge processor.

Even if I did buy one of the currently-shipping MacBook Airs it would be an upgrade. But it has been 8 months since the Airs were last refreshed, and since I have a tendency to hold on to my computers until they wither and die it’s worth it to wait a little bit longer to get a laptop that will be quite a bit more superior to the current models.

My Next Mac Will Be…

iCloud Predictions

Last October I wrote about the potential of MobileMe:

When MobileMe re-branded and re-launched in July 2008 it was somewhat of a disaster. In an internal email to Apple employees, Steve Jobs said that “The vision of MobileMe is both exciting and ambitious.”

In its current state as “exchange for the rest of us” MobileMe seems neither exciting nor ambitious. As a web-app, me.com is beautiful and extremely functional. But I for one never use it. Instead I use the native OS X apps. And iDisk? Well, that is also collecting dust.

What would be exciting is an open service that bridged the gap for all the data which is shared between our Macs, iPhones, and iPads. What could be more ambitious than killing the USB cable?

Software development is no longer a contained relationship between a single piece of hardware and the software installed on it. Just as people who are serious about software should make their own hardware, people who are serious about mobile software should make their own cloud.

We know Apple is serious about mobile software and hardware, and it looks like they are getting ready to prove that they’re also serious about the cloud.

There have been many rumors about an iTunes digital locker, a rebranding of MobileMe, and a major software / hardware announcement in the fall. It is exciting to think that in the next several months we may see some significant new software products from Apple.

And so, as any respectable Apple-centric blogger knows, it’s part of the job description to post wild speculations about what we think will happen and when. Below you will find my iCloud predictions.

iCloud

Here’s an unordered list of what I think iCloud will look like in 2011:

  • iTunes Music Locker: Available at a subscription cost, you can use iCloud to store your songs and movies in the cloud and then stream them to any computer or device running iTunes or iOS, such as your Mac, Apple TV, iPhone, iPod touch, and iPad.1

I see this as being one of two premier features of iCloud touted at WWDC. I also imagine it will be one of the main focal points of the September iPod event.

  • Syncing of 3rd-party app data: Free for everyone with an Apple ID and part of the iOS 5 SDK announced and made available on June 6.

I see this as being the other premier features of iCloud when announced at WWDC. Because this will allow 3rd-party developers to use iCloud as a server so users can sync an app’s information between multiple iOS and Mac devices.

It will be great for Developers and could replace what Dropbox has become for apps like 1Password and the multitude of note-taking applications that use Dropbox for sharing of text documents.

This feature will also be huge for the average user. All they’ll need is their Apple ID and they can set up their app to sync with their other iOS devices.

  • Contacts, calendar, and bookmarks: Just like it works in MobileMe right now, but it will become free for everyone with an Apple ID.

  • Find My iPhone: Will continue to be free for everyone with an Apple ID, just like it already is.

  • iBooks Syncing: Will continue to be free for everyone with an Apple ID, just like it already is.

  • Email: The @me.com email addresses will still be available but at a subscription cost like they currently are within MobileMe. However, I suspect the cost of a subscription will be less than the current pricing of MobileMe’s $99/year.

  • File-storage: 2 GB for free and meant for sharing and accessing your documents on multiple computers and iOS devices. More than 2 GB for a price.

I don’t think iCloud will be a Dropbox killer as nerds and power users like us might think. It may be one day, but Apple is focusing on making mobile apps and data stay in sync more than they are worried about improving how nerds and power users like us move, share, and sync our large working docs.

In short, it’s likely that we will keep on using Dropbox just like we always have been.

  • Wild Card: iWork.com and the iWork suite: I have no idea if Apple will address the nightmare that is file-syncing and file-sharing of iWork documents between your Mac and iPad. I could totally see them making this simple and cloud-based as soon as Lion or as late as iOS 5, but I could also see them completely ignoring it for now.

iCloud Pricing

My guess is that there will be two pricing plans for iCloud: free and paid.

The free features, available to everyone with an Apple ID, will include the basic syncing services (contacts, calendars, bookmarks, 3rd-party apps) and small amount of file storage for sharing documents between devices.

The paid service will include the above, as well as the iTunes storage and streaming, email addresses, and extra storage. And I bet the price is dropped from $99/year to something closer to $49.

Rollout Schedule

Here are my wild guesses of when I see these features being rolled between now and the end of the year:

  • June 6: iCloud announced at WWDC; new beta of Lion; beta of iOS 5 and corresponding SDK

At the June 6 keynote of WWDC I suspect we’ll see a preview of iOS 5, an announcement of iCloud, and an explanation of how integral iCloud will be in bringing OS X and iOS together.

It’s also likely that the iOS 5 beta will be made available for devs, and the updated SDK will allow for 3rd-party devs to utilize iCloud in their apps, and allow users to sync their app data between multiple iOS devices using their Apple ID.

  • July / August: Lion Ships

Lion is scheduled to ship this summer we may see it in July, but I wouldn’t be surprised if it shipped in early August. Apple has never shipped a version of OS X in June or July — 5 of the 7 major public releases of OS X have shipped in the fall (August, September, or October).

I expect that iCloud will first become available to the public as part of Lion and include the basic OTA Mac to Mac syncing and perhaps OTA Mac to iPhone syncing.

It’s probably that the iTunes locker will ship with iTunes on Lion. While it seems to make more sense that this feature would ship in September along side the music-centric iPod event, I think Apple is chomping at the bit to get iTunes streaming out to the public. Who knows, maybe it’ll come as a major update to iTunes in June.

  • September: iOS 5 Ships

Since the September iPod event is always focused around iPods and music, in some ways it makes sense that this is when the iTunes Music Locker feature is rolled out. But, as I said above, I think Apple wants iTunes streaming out sooner than the Fall.

I think the September event will focus on iOS 5 and will be the final stage of the iCloud rollout. This is when we’ll see the iTunes streaming come to our iPhones, iPads, and iPod touches, and hopefully our Apple TVs as well.


  1. Something else interesting about iCloud and the storage of our online media is that it would make Solid State Drives much more reasonable. I would not be surprised if the MacBook lineup got a refresh sometime this fall after Lion comes out and all of Apple’s notebooks begin shipping with SSDs as the default.
iCloud Predictions

Tweetbot’s Got Personality

Using an app by Tapbots feels like a privilege.

There is this addictive cleverness and playful uniqueness to the way Mark and Paul build their apps. The sounds, the animations, and graphics don’t feel or act like a standard app, they feel more like a toy. A toy you get to use for work.

They say a man buys something for two reasons: a good reason and the real reason. And I have always thought that with Tapbots their apps cater to that. There is a good reason to buy an app from Tapbots, but there is also another (and perhaps, more real) reason. And the real reason is that you want to play with the app. Because, like I said, to use it feels like a privilege.

For the previous Tapbots apps the function of the apps has been very niche. Weightbot is for people who want to lose weight; Convertbot is for folks who want to know how many ounces are in a liter; and Pastebot, well, Pastebot is for nerds.

These are niche markets when it comes to iPhone apps. Weight-tracking applications, unit converters, and clipboard managers are not exactly in high demand on the app store when compared to games, news aggregators, or even Twitter clients.

Today, however, Tapbots has taken a plunge by making a Twitter client amongst a pre-existing sea of them. It’s called Tweetbot, and it is everything you would expect it to be.

There are too many Twitter apps to count; what is it that makes Tweetbot better than any other? Well, in some regards you could say that nothing makes it better. It doesn’t really do anything that [insert your favorite Twitter client of choice] doesn’t already do. I mean, it’s a Twitter client, right? It shows you tweets, lets you reply to them, save links to Instapaper, upload pictures, and generally get distracted.

However, you could also say that everything about Tweetbot makes it better. Tweetbot has more personality than any other Twitter client out there. Every single pixel has been hand crafted in order to build the most custom looking UI of any Twitter client I’ve seen. Moreover, the sounds, the animations, the actions — everything has been thought through with intent, care, and fun. It all adds up to create a Twitter Experience Extravaganza.

Using Tweetbot

When I launch Twitter from my Mac, iPad, or iPhone these seem to be the most common things I end up doing or finding:

  • Discover links that get sent to Instapaper for reading later
  • Discover news
  • Eavesdrop on conversations
  • Reply to someone
  • Post a tweet of my own
  • Direct message people

I have been using Tweetbot since its early stages of alpha development and all that time it has been my exclusive Twitter client when on my iPhone. Now, I don’t beta test that many apps and having one find its way to my home screen and wiggle its way into my daily life is not common behavior. More often than not, when I am helping to test out an app I use it enough to provide feedback to the developer, but it doesn’t become one of my most-used apps.

There are three reasons Tweetbot has wiggled its way into my life: (1) I use Twitter far too often; (2) it seemed a disservice to nerds everywhere to not use Tweetbot when I had the opportunity; and, most importantly, (3) many of the ways which I most use Twitter have been extremely well integrated into Tweetbot.

Below are a few of the reasons why I find Tweetbot so fantastic.

Tap and hold a tweet

When you tap and hold on an individual tweet, a list of options comes up and you can instantly send to Instapaper, email the tweet, etc…

Tweetbot's tweet options when you tap and hold

This is great because far and away I populate my Instapaper queue in Twitter more than any other place (such as my RSS reader or browsing the web). But this is bad because it is so easy to add items to Instapaper in Tweetbot that I get ahead of myself and am sending more items to Instapaper than I have time to read. And so, alas, my Instapaper queue is longer than my arm.

Using lists as the main timeline

Tweetbot does something that, so far as I know, no other Twitter client lets you do. It lets you use a list as your main timeline. Any list that you have created or that you follow can become your main timeline. Simply tap the center of the top bar in (where it says “Timeline”) and you’ll be presented with a screen showing all the lists you have created or that you follow.

Tweetbot's lists as main timeline

For example, I have a list of sites who’s RSS feeds are available via Twitter. I tap that list and it becomes my main timeline.

This is also a great feature as you find yourself following more and more people on Twitter. Simply create a list — funny folks; best friends; awesome writers; etc. — and set the list as your main timeline. In short, you’re curating your own mini-timeline within your larger, Master Timeline.

Every other Twitter client I have used has treated lists as second-class citizens. But, thanks to Tweetbot’s treatment of lists, I’ve begun using them and am wanting to use them even more than I already am.

Moreover, you can edit your lists from within Tweetbot via Tab Bar. The two right-most buttons are customizable and can be set for bringing up the lists editor as well as your favorites, saved searches, or retweets.

Tweetbot lets you choose your own adventure

Swiping left to right for a conversation view

This probably happens to you as well. I will often “walk in” on the middle of a conversation that is happening in Twitter between people whom I follow and I want to read the rest of the conversation thread. In Tweetbot you simply swipe an individual tweet from left to right and it will load the conversation view. I do this enough that having such a simple and accessible gesture for it has proven to be extremely useful.

Similarly, swiping on a tweet from right to left will show you all the replies to a tweet.

A Few of My Favorite Things

It’s the little things that make a good app great. As you use Tweetbot those little details pop out and give Tweetbot its personality. The animations are beyond cool, and as I said earlier, every single pixel is custom. There is nothing that is not custom except the keyboard itself, and yet it all feels familiar.

Below are a few of the little things about Tweetbot that really stand out as being extraordinary.

  • The falling dialog box: When you go to sign in to your Instapaper account, try using the wrong email address or password.

Tweetbot's falling dialog box
(Click for full-size and more images.)

  • Finding a user: When you type the “@” symbol while composing a tweet a small little user profile icon appears. Tap on that icon and you’ll be brought to a list of all the people you follow and you can quickly search for and find users.

Tweetbot Twitter users lookup pane

I absolutely adore this feature because I for one do not have all the usernames of the people I follow on Twitter memorized.

  • Direct Messages: The Direct Message threads are top-posted like your Twitter timeline, rather than bottom posted like Instant Messenger or the official Twitter apps. (Though the Twitter website has top-posted DM threads rather than bottom-posted.)

Technically, bottom posting the DM threads is the proper way to do it. However, I am jarred by it every time. I spend far more time in my main timeline and my @replies list than I do in the DM pane, and all the rest of Twitter has the newest tweets on top.

  • Success!: When using Twitter there can be a lot going on in the background, such as your tweets being posted or your links being saved to Instapaper. Most Twitter and even RSS reader apps will have a small, somewhat opaque box that spins while the link is being saved and then gives a check box once the link is saved successfully.

Tapbots already has their own version of this sort of feedback box that was designed and implemented in Pastebot. For example, when making edits to an image you get the little spinning lines while the iPhone processes the edits and then a checkmark and a ding once the edits are completed.

In Pastebot a success notification looks like this…

Pastebot’s Success Notification

…and so I assumed that in Tweetbot the exact same element would be used for letting me know when my tweet had been posted or a link successfully saved.

However, Tapbots rethought even this bit of their Twitter client and instead of a box getting in your way and sitting over the top of your Timeline, a notification slides down from the top letting you know that your tweet was successfully posted or that your link has been saved to your ever-growing Instapaper queue.

Tweetbot’s Success Notifications

Extraordinary

For me, what makes a good app great is the little things — the small areas where attention to detail was given and where something that could have been normal was instead made extraordinary.

Tweetbot’s Got Personality

Steve Offutt’s Sweet Mac Setup

Who are, what do you do, etc…?

I’m Steve Offutt. I’m a father, wedding photographer, musician, and a staff member at the International House of Prayer in Kansas City, a Christian Missions organization know as IHOP-KC. I work and live in south Kansas City. By day I co-lead and manage the goings-on within the IHOP-KC Marketing Department. On the side, I often find myself traveling and photographing beautiful weddings, couples, families, and occasionally rockstars and/or food.

I can be followed on as @steve_offutt and my photography can be found at stevenmichaelphoto.com.

What is your current setup?

Steve Offutt Sweet Mac Setup

Steve Offutt Sweet Mac Setup

Steve Offutt Sweet Mac Setup

At home I run a 27-inch 3.2 GHz iMac i3 with 1TB internal storage and 8GB of RAM. At the marketing office I pair my personally-owned 2007 MacBook Pro (2.33 GHz, Intel Core 2 Duo, 15-inch) with a department-owned Apple 23-inch Aluminum Cinema Display.

Other key players:

My home set-up sits atop a Galant series desk from IKEA that’s about 5’x3′. The iMac is flanked by two Lobbo series 40w lamps (also from IKEA). I have a knack for lighting, so I cant go without saying my current lightbulb of choice is GE’s Reveal series. They neutralize the typical yellow-ish tint from standard tungsten lightbulbs. Lastly, really nice chairs are cool, but I routinely spend my fun money on coffee and photography gear, so I’ve settled for the moderately priced Moses office chair (also made by IKEA).

For the photog nerds out there…the core of my photography set-up is this:

  • Canon 5D MkII and a Canon 5D original version
  • Canon EF 50mm f/1.2L
  • Canon EF 70-200 f/2.8L IS
  • Canon flashes
  • Pocketwizard triggers
  • HPRC cases and ThinkTank bags
  • Orbis RingLight
  • Manfrotto mono-pod

Why this rig?

Well let me first mention how I came to this current setup. My pre-iMac setup was just the single 15-inch MBP mentioned above. It travelled to the marketing office everyday and was my main photo editing machine at home as well. I can’t believe that I used to do entire wedding edits on that 15-inch matte screen. However, as my photography has progressed so too has my post-production workflow and its demands. While processing a wedding or preparing a blog post I may have 100+ large files open at a time. Over the past few years the advancements of digital photography outgrew my MBP’s specs, storage space, and 15-inch screen. I found myself facing four challenges/requirements:

  • I needed a bigger screen
  • I needed an upgrade in processor, storage, and RAM
  • I needed to keep at least one machine permanently at home for my wife’s use
  • My budget was about $2,000

On paper it was pretty clear; I would keep using the MBP for day-to-day at IHOP-KC and add a powerful 27″ iMac on the homefront. Most of my friends stick with a laptop + cinema display set-up, so I wasn’t convinced at first, but after some initial research I realized that today’s all-in-one iMacs pack more-than-capable processors, huge internal storage potential, and ample hi-quality visual real-estate. I didn’t need another laptop and that option was mostly out of my budget range anyway. The iMac seemed to be the thriftiest choice of the entire Mac line. It met all my challenges/requirements and was within my budget.

The 2007 MBP is still in heavy use everyday. It gives me all the mobility and processing power I need in my Marketing Coordinator role. There never was any intent to retire or replace it with the newer iMac and thankfully maintenance has been minimal (one battery and both fans…thats it!).

My most recent and favorite addition to my home office set-up is a Canon MP560 wireless printer. For years I’ve hated the dust-collecting eye-sore that takes up two or three square feet of desk space and barely gets used. When my old gray box stopped working, it seemed natural to go wireless and free up some valuable desk space. My new printer now sits atop a 5′ bookshelf where it is mostly out of sight and more importantly out of the way! The biggest score is the happiness of my wife when she can now print things from anywhere in the house from our MBP without having to fire-up the iMac.

What software/apps do you use and for what do you use it?

  • Adobe Lightroom: for cataloging and culling photos
  • Adobe Photoshop: for the heavy lifting
  • Adobe Illustrator: for making shapes
  • TweetDeck Desktop: for managing twitter and facebook
  • ProPhoto3: WordPress theme customization for non-coders
  • WordPress: to make my website work and keep it current
  • CyberDuck: for FTP (I don’t know whether to be proud or ashamed)
  • iLife: all of them all the time (except iPhoto)
  • Safari: compasses guide you but foxes trick you
  • SuperDuper!: for smart back-ups
  • My Publisher: for designing wedding albums and photo books
  • CrossProcess and ShakeItPhoto: my go-to iPhone photo apps

I also really like DropBox, Skitch, Awesome Screenshot Safari plug-in, Google Notifier for Gmail, MobileMe, and Cloud App.

How does this setup help you do your best creative work?

I believe that a setup should facilitate an efficient workflow. I’ve noticed most of my Mac-using friends utilize a one-machine setup and it meets their needs — especially when the choice is laptop while on-the-go with a Cinema Display parked at home. However, I’ve found that investing in a multi-machine setup meets the needs of my family as well as my differing job descriptions and their requirements. With cloud-based apps and syncing technology, multi-machine setups are now easy to keep cohesive and consistent day-to-day.

How would your ideal setup look and function?

It’d be nice to add a Solid State Drive into both my machines, however I’m going to wait until the pricing comes down a bit. It’d also be nice to bring the online experience to my living room via AppleTV. All in all, I’m very happy with my set-up, though a set of pro studio monitors would be very nice.

More Sweet Setups

Steve’s setup is just one in a series of sweet Mac Setups.

Steve Offutt’s Sweet Mac Setup

Getting the Best Use Out of the iPad’s Side Switch

When the iPad first shipped the side switch — the one found just above the volume rocker — was for locking the orientation. Meaning, if the iPad was upright in portrait mode then you could toggle the orientation lock and move the iPad around every which way and it would not auto rotate the orientation of the screen.

In iOS 4.2 Apple changed the orientation lock to become a toggle for “silent mode”. Like it is on the iPhone. Toggling silent mode only affects the system sounds, such as keyboard “clicks”, the new email tone, and now (on iPad 2) incoming FaceTime calls.

In iOS 4.3 Apple added a Settings option which allows us to choose what we want to toggle with that side switch: lock rotation or mute system sounds. You can adjust that setting to suit your own needs by going to Settings → General → “Use Side Switch to:”.

iPad Side Switch Options in iOS 4.3

Up until yesterday I have been using the side switch to mute system sounds. I very much like having the system sounds on — I enjoy the click-click sound of when I lock and unlock my iPad; I type better when I can hear the tapping sound while typing on the software keys; I like the sent mail notification sound since the emails are usually sent in the background.

But, there are times when I don’t want the iPad to make noise on it’s own. Such as when new emails arrive or when there are iCal alerts.

One way to mute the iPad is to hold down on the volume rocker for about 2 seconds. But this only works when the iPad is unlocked. When it’s locked the only way to mute system sounds is to unlock it and hold the volume rocker, or use the side switch to toggle system sounds.

Though I read on my iPad more than any other activity, I rarely need to lock the orientation. It’s not often that I am lying on my side with the iPad in landscape mode yet reading with the orientation locked in portrait. And so I’ve kept the side switch option set for muting and un-muting system sounds.

After posting about this on Instagram/Twitter yesterday I got a ton of responses on Twitter from people telling me I was out of my mind.

This morning I spent a few minutes poking around in the System preferences for sounds and I discovered some very helpful settings:

iPad Sound Options in iOS 4.3

In Settings → General → Sounds I found that I can turn off the exact notifications which I don’t want to play when the iPad is locked — the new mail alert and the calendar alerts — which solves the very reason I was using the side switch for muting system sounds in the first place. So, yes, it now makes sense for me to use the side switch for rotation lock.

iPad Side Switch Options in iOS 4.3

Getting the Best Use Out of the iPad’s Side Switch

Similar to Daniel’s Toggle Twitter AppleScript that would activate or hide your Twitter Client of Choice, Jesse Gardner’s Toggle Audio script will switch between the various audio output options you may have.

I have two audio output devices: my Internal Speakers and my Yeti Stereo Microphone. I plug my headphones into the Yeti when I’m recording a podcast or talking on Skype, but if I’m listening to music then I’ve just got the Internal Speakers playing. And now, using FastScripts to set a hotkey (CMD+OPT+A), Jesse’s script automates the switching process for me. Lovely.

(Via Chris Bowler.)

Update: Many people are mentioning another shortcut to toggle the audio output: holding the Option key and click on the volume icon in the Menu Bar. I did not know about this shortcut; very cool. However, I’m sticking to the AppleScript because I prefer the least amount of icons in my Menubar as possible.

AppleScript to Toggle Your Mac’s Sound Output