Karen McGrane:

Not everything in our professional lives is a transaction, scrutinized and evaluated against how much it costs us, how much someone should pay. Not every teaching relationship must be formalized—a mentoring opportunity, a coach, an internship. Not every investment of time has to be “worth it.” Sometimes you just have a brief conversation with someone because—why not? You never know what will come of it.

A thousand times, yes.

In 2011, when I was on the cusp of quitting my job to take my website full time, there were a few smart folks who I knew from the internet that were willing to take time out of their day to give me some advice and answer my questions and calm my fears. Even now, 3 years later, I often re-visit the advice and perspective they gave me back in 2011.

And in the 3+ years since I began writing here full-time, I now often get requests from others for input and advice on things. I wish I could be more available than I am, and I know there are things I can do to get better at it. Such as scheduling an “open” work time each week (even if it’s just 30 minutes), and that time slot is reserved for giving back to others by answering emails, doing interviews, etc.

Pay it forward

This week’s setup interview is with my pal, Chuck Skoda. I love this part of his answer to our question about which app he could not live without:

Focusing on my “can’t-live-without” apps feels like missing the forest for the trees though. The most powerful thing about my iPhone is the aggregate of possibilities I can bring with me wherever I go. If my phone was just Tweetbot or just the Camera app, would it still be with me 24 hours a day? Probably not, because the whole package is more than the sum of its parts. It’s hard to quantify how the iPhone has influenced day to day life over the last number of years, but I can’t imagine going back.

Chuck Skoda’s Sweet iPhone setup

I’m publishing this week’s episode of The Weekly Briefly a bit early, because of the holiday weekend.

In this week’s episode I talk about some different expressions of what investing in quality looks like. Not just from the common standpoint of what we buy, but also investing in making quality products and cultivating quality relationships.

Sponsored By:

  • Bellroy: Slim your wallet.

  • Dropzone 3: improve drag and drop and boost productivity on your Mac. Download a free trial.

Investing in Quality

Slim Your Wallet — it’s easier than you think.

No one wants a brick wallet weighing down their back. Here are some easy tips to slim down.

  1. Differentiate between your most frequently used and least used cards. Store the less frequently used ones together. This reduces the bulk of leather between every item.
  2. Ditch your receipts. Take photos of them for tax and store in accounting apps like Evernote.
  3. Minimise coins. Sure you might need a few for parking, but do you really need a piggy bank in your pocket? Tip more!

For wallets designed to make the most of these tips, visit Bellroy.com.

* * *

My thanks to Bellroy for sponsoring the RSS feed this week. You can tell a lot about a man’s personality and taste based on the grill in his back yard and the wallet in his back pocket. I personally prefer the most slim and simple wallet possible, while also having some personality. I have one of Bellroy’s Note Sleeve wallets in my back pocket as I type this. I’ve had it for a couple of years now and I love it — the quality is top notch, and it’s full of personality. Highly recommended.

Sponsor: Slim Your Wallet

By far and away, this week’s setup interview is one of my all-time favorites. For one, I’m a long-time fan of Jago’s illustrations (he’s the artist behind the Jesus Storybook Bible, which we love), so it’s awesome to see his setup on the site. But his interview is just fantastic — several great photos of his workspace and a lot of nerdy detail about the tools he uses and how he uses them.

But it’s not your typical use-case. Here’s just one example:

I couldn’t do without Dropbox. Through a combination of cunning and trickery, I currently have a 463Gb account, and I make good use of it.

Jago Silver’s Sweet Setup

As you know, Editorially (which was awesome), shut its doors recently. Over at The Sweet Setup, we used Editorially every single day — it was our ideal collaborative writing tool.

Jeff Abbott wrote an overview of what made Editorially so great and what some of the alternatives are. As he states, after trying just about every other alternative we could find, we’ve moved to Google Docs for our collaborative writing work.

Cheers, Editorially. Now what?

This week, on my podcast, The Weekly Briefly, I talk about the connection between staying creative and building a delightful product. Both have the same “guiding principles”, in that they are expressions of serving others.

Sponsored by:

The Lifeblood of Creativity

Awesome breakdown by Brian Lovin on all the little details and interactions in Path.

Path is such a well-designed app. I used for a while back, and very much enjoyed how it works as an app, but as another social network it never stuck for me. I also had considered using it as my personal journal of sorts, but Day One is just so much better suited to that.

There are a lot of things that make Path, as an app, truly great. But how long will they be around? In all seriousness, assuming Path gets acquired and shut down one day, or just flat out shuts down, what will become of its inspirational design and engineering?

(Via Marcelo Somers.)

Design Details: Path for iOS

Sean Madden, writing for Wired on the fine line between “magic” and frustration:

The average smartphone user interacts with his or her mobile device over 100 times per day, and the majority of those interactions fall into just a few categories: opening an app, selecting from a list, bringing up a keyboard, and so on. If each of them is imbued with too much visual whiz-bang, using your phone becomes the digital equivalent of eating birthday cake for every meal.

It’s a great article, and what Sean talks about is exactly what Ben and I hit on in last week’s episode of The Weekly Briefly.

In short: whizbang features are cool and they look especially delightful in a press release. But the hallmark features of our gadgets are nowhere close to the most used features. How fast do apps launch, how easy is it to navigate the device, how smooth is the scrolling? These “boring” features are the ones we interact with a hundred times per day. And that’s why you’ve got to get the fundamental stuff right, because that is what ultimately defines the user’s experience as delightful or not.

And so, if you get the fundamentals wrong — by being poorly engineered or over-designed — then it’s like gluing a piece of gravel inside your customer’s $650 running shoes.

P.S. I literally wrote a book on this subject. It’s called Delight is in the Details and as we speak I’m up to my ears in a big update. If you want to follow along with the new work I’m adding to the book, you can learn more here.

The Perils of Delight