Diary of a TouchPad Owner

Thursday, June 30, 2011

10:27am: Just called Walmart and Best Buy to see if they would be selling the TouchPad tomorrow.

The lady in Walmart electronics had no clue what I was talking about. She apologized that they would not have them, and that perhaps later they would and I could call and check again in a week or so.

The guy at Best Buy told me they had one on display already, that they had none in stock and that it would be a few days before they got any. I had a sneaking suspicion he didn’t realize that tomorrow was the official launch day of the TouchPad, so I say to him: “Since tomorrow is the day they officially launch, can you look to see if any Kansas City Best Buys will have them in stock?”

He replies: “Oh. Well if they go on sale tomorrow, then we will have them. It’s just not showing up in our inventory yet because it’s not on sale.”

So that settles it. Tomorrow morning I’ll be heading to Best Buy. Will there be a line?

Friday, July 1, 2011

7:15 am: Should I head over to Best Buy now, or wait until they open at 10:00 am? I cannot imagine that there will be more than a few people there at opening to pick one up. Unless there are other tech writers or nerds in Kansas City. Are there any?

Going early to stand in line for an iPad or iPhone has always been fun. You know there’ll be a group of folks there whom you can talk to, and so getting there plenty early is never an issue. Getting to Best Buy plenty early seems more like a faux pas rather than an event. I think I’ll wait.

9:30 am: Leaving for Best Buy. I decided that even if there is a line, I don’t want to stand in it. Standing outside of Best Buy just seems awkward to me, rather than fun.

9:58 am: I drive in to the Best Buy parking lot, and there is no line. As I am parking I see a manager walk out of the store and wave his arms in the air with a “come on in” motion. About a dozen folks all get out of their cars and begin walking toward the door. I think to myself how amazing it is that all these people are here for the TouchPad. Though once we all got into the store, only two of us were looking for TouchPads.

I am one of the first to walk in the doors, and the first display I see is for iPods. The electronics section of the store is toward the right, so I head that direction. I pass the cell phone counter, a display for iPhones, then the Apple section of Best Buy and a display for iPads and MacBooks. Then I pass the display for a Kindle and a PlayBook. Then, the TouchPad. It’s display looks no fancier or newer than any of the others. It’s just there.

Next to the TouchPad was a plastic, fake display version of the Veer. I looked around the display but did not see any TouchPad boxes available to pick up and purchase. Moreover, the display was in pretty poor condition. It was a 3×5-foot table with a display in the center.

It’s just me and one other guy interested in the TouchPad (I sped-walked for nothing). A customer service guy asks the two of us if we need help. I ask him to get me a 16GB version, and my new friend wants a 32GB. We also ask about covers but apparently they are already on back order. (I think in Best Buy when they don’t have something, the default answer is that it’s on back order because it makes the item sound more popular.)

While we’re waiting for the TouchPads, the other guy and I small talk about the TouchPad versus the iPad. His wife has an iPad and there’s no way she’d give it up. He loves webOS and he’s very excited about the TouchPad; he’s owned an iPhone before and didn’t like it as much as his Pre.

I say nothing about how I’ve owned every iPhone and iPad and that I am only here because I want to see if the TouchPad stacks up.

The Best Buy employee returns with our TouchPads. I go check out and return home.

11:04 AM: I have now set up my own WebOS Account so that I can activate the TouchPad and begin using it.

11:37 am: I’m recording some rapid fire thoughts into a voice memo.

  • Trying to find a Twitter app. The only one I can find is SpazHD for Twitter.
  • Everything is slightly annoying, just a little bit slow.
  • The card view is killer. Love it.
  • The time is right next to the battery icon, but I thought it was the time left in the battery. It is now 11:38, but that means 11:38 in the morning not 11 hours and 38 minutes left on the battery.
  • Typekit does not work on my site. (Note: I found out later from Typekit that they intentionally blocked the TouchPad until they could do proper testing to ensure that their fonts would not cause usability issues on the webOS Browser.)
  • The keyboard has little emoticons.
  • When taking a screenshot you see a giant yellow orb.
  • It appears that instances of a browser are not isolated to the browser app.

11:54 am: Text selection bugs me; Cut/copy/paste is awkward at best.

Something that I love is that I am always just one tap from common settings like turning on/off Wi-Fi, adjusting brightness, etc.

3:01 pm: Attempting to add Instapaper to the bookmarks list. I can’t add it from the Instapaper website, so I try emailing myself the Instapaper javascript URL, pasting that into the address bar and then adding that as a bookmark. But that does not work.

3:04 pm: Go to browser help, and discover there is a place for live help chat. So I jump on, and only have to wait for 1 minute. I start a live chat with “Seth” trying to figure out how to add the Instapaper bookmarklet. (All typos in the transcript are [sic].)

  • Seth: Hello.Thank you for contacting HP webOS customer support.How can I help you today?
  • SHAWN: Hi seth. I’m trying to create a bookmark in the browser, from a URL that is not a webpage.
  • Seth: Okay.
  • SHAWN: Is there a way to manualoy add or edit the adreses es of bookmarks?The examples are for adding a website’s rss feed to Google reader, and adding a url to Instapaper.

     

  • Seth: Follow the steps to create a Bookmark.Can I have 3 minutes to work on the issue?
  • SHAWN: Of course.
  • Seth: Thank you for staying onhold.Open the page you want to bookmark.

    Open the application menu and tap Add Bookmark.

  • SHAWN: The trouble is that these are javascript bookmark lets. They dont open like a standard website does.Does that make sense?

     

  • Seth: Yes, I got it.
  • SHAWN: I tried pasting the address cor the bookmarklet, but the page has to load in order to add it as a bookmark, and the browser treats it as a Google search.
  • Seth: Can I have 2 minutes to work on the issue?
  • SHAWN: Of course.
  • Seth: Thank you for staying on hold.We can only add the Bookmark it it is a webpage.
  • SHAWN: That is unfortunate. And there is no way to edit the URL of a bookmark once it has been created?
  • Seth: Yes, we can edit the bookmark once it is created.Open the application menu and tap Bookmarks.

    Edit the bookmark name: Tap i to the right of the bookmark name. Enter the new thumbnail, title, or URL and tap Save Bookmark.

  • SHAWN: Okay, can I try that real quick?
  • Seth: Sure.I will stay connected.
  • SHAWN: Hmmm. I was able to edit a bookmark once it was created, but it will not take the javascript url as a valid address for the bookmark.
  • Seth: May I know the complete Javascript URL that you are trying to add?
  • SHAWN: javascript:function%20iprl5()%7Bvar%20d=document,z=d.createElement(‘scr’+’ipt’),

    b=d.body,l=d.location;try%7Bif(!b)throw(0);d.title='(Saving…)

    %20’+d.title;z.setAttribute(‘src’,l.protocol+’//www.instapaper.com

    /j/WnlMKBaHBm1w?u=’+encodeURIComponent(l.href)+’&t=’

    +(new%20Date().getTime()));b.appendChild(z);%7

    Dcatch(e)%7Balert(‘Please%20wait%20until%20the

    %20page%20has%20loaded.’);%7D%7Diprl5();void(0)

     

    This is for a web app called Instapaper http://www.instapaper.com

  • Seth: Did you try editing this webpage and open from the bookmark?
  • SHAWN: Yes. I was able to get the address stored, but was then given an error: “Cannot open MIME type”
  • Seth: I’m sorry we cannot open the javascript URL from the bookmark.
  • SHAWN: Okay. Can this be filed as a bug?
  • Seth: This is not a Bug. We cannot open the Javascript URL from the bookmarks any webOS devices.However, I will put forward your concern to the development team.
  • SHAWN: Okay. Thanks, Seth.
  • Seth: You are welcome!Can I be of any further help?
  • SHAWN: Nope. Thanks though.
  • Seth: My pleasure!Thank you for contacting HP webOS customer support and feel free to contact us for further assistance.

    Bye!

    Take Care!

3:54 pm: Downloaded Paper Mache. I can at least use it to read my Instapaper queue. Ryan Watkins gets it. This is a classy app that serves Instapaper well.

5:29 pm: Attempting to get music onto the device. You can run it in USB mode and add DRM-free MP3s. Or you can download HP Play and sync music from your iTunes account to the TouchPad, just like you would on iTunes.

6:44 pm: After plugging it in and ejecting it a couple times from the “USB mode” something changed about the OS. The background turned to a grey slate, all my open apps went away, all my downloaded apps that were in the Launcher disappeared, and certain bits of functionality stopped working.

7:02 pm: I can not figure out how to power down the device. I assumed that you simply hold down the lock button, like you do on an iPad, and that it would power down. However, it’s not working for me.

Reading through the instruction manual there are no obvious instructions about powering the device off. Though, I did finally read that I was attempting to power the device off correctly. Alas, my attempts to power it off are not working. There must literally be a bug in the OS that won’t allow me to power the TouchPad off.

Fortunately, Martin Dufort reminded me that perhaps there is a way to force reboot the device. I held down the lock and home buttons and it forced a reboot. Afterwards things came back to normal.

Saturday, July 2, 2011

4:41 PM: Log into Mint to check my site stats. It seems that the browser on the TouchPad is the fastest and most responsive app in the whole device. Though Web pages load a bit funky at times, they do load quickly and are very responsive.

4:59 pm: Friends will be arriving for the BBQ birthday dinner tonight, so I grab the iPad to go hook it up downstairs and stream Pandora. But I remember that I’m committing to use the TouchPad for the next week. So I search the HP App Catalog for a Pandora app.

Lo and behold there is one, but it is not TouchPad optimized. No matter, I download it because it’s free.

I heard that some apps that are not TouchPad optimized may not run on the TouchPad. Since Pandora is free, I figure why not give it a shot. It downloads and runs just fine.

When Pandora is running, you get the typical Pandora controls on the front of the TouchPad’s Lock Screen. However, you can’t control the music with those buttons. How odd.

In fact, this is something that is a bit frustrating. Though the Lock Screen displays notifications (such as new emails, Twitter replies and DMs, new IMs, etc…) you cannot act on those notifications.

10:01 pm: After running Pandora radio for 5 hours the battery only drained 13-percent, from 86 to 73.

10:23 pm: perhaps a better Twitter client has arrived? Check the App Catalog. Nope, Spaz HD is still the only one.

10:32 pm: Hey, what’s that magazine I heard about? The one that showcases apps? It’s not advertised on the Catalog home page, nor is it listed in the featured section of the Catalog.

Ah, I read here in this paragraph of text that the magazine is called Pivot. I guess I have to search for it on my own…

Hmm. Apparently it’s not in the catalog; a search for Pivot brings up no results.

Sunday, July 3, 2011

9:00 PM: In an attempt to test the limits of webOS’s multitasking capabilities, I begin opening as many apps and web pages as I can. I launch 15 cards (5 browser cards, email, the App Catalog, pondNotes, Paper Mache, Memos, Spaz HD, Photos & Videos, Music, Video and Voice calls, and Calendar) and then a blank notification appears in the top-right of the screen along with an accompanying alert sound and slight buzz.

I assume this blank notification has something to do with alerting me that there are a whole lot of apps open and I should do something about it. But it’s blank, so I ignore it.

One thing I do like about this notification is that I can continue to use the TouchPad even while the notification is showing. In iOS things come to a halt when a notification appears. Though, never has iOS notified me that I should be a little more prudent in my app launching endeavors.

I go into the Twitter app, Spaz, and find a link. Tapping on the link normally would have opened a new browser window. However, in this case it slides me all the way to the far-left browser card and brings it up. And then the blank notification pops up again… And that Twitter link never did open.

Monday, July 4, 2011

8:30 am: Marinating some BBQ chicken for grilling later tonight.

9:30 am: With a hot cup of coffee in hand, and a relaxing July 4 holiday ahead of me, I’m ready to do some reading. I’ve searched many times for an RSS reader in the HP App Catalog but there are only a couple, and so far as I can tell none of them sync with Google Reader.

I launch google.com/reader but am greeted with the standard view, which is literally unusable on a touchpad. Is this how it works on the iPad, too? I use Reeder so I actually don’t know, but surely there is a way to read your RSS feeds from a touch screen.

I launch google.com/reader on my iPad and am redirected to the mobile version: google.com/reader/i/. Returning now to the TouchPad I manually type in the mobile URL and am greeted with a usable version. (In some ways, I’m a bit bummed that I won’t be forced to read my RSS feeds on the iPad.)

10:45 am: Since the Kindle app is still unavailable, I am curious about how the TouchPad handles reading. I do a lot of reading on my iPad through Instapaper, Reeder, iBooks, and a few magazine apps like Wired and The New Yorker. I remember there being demos on the HP TouchPad website about their reading apps, so I go there to see if I can find something.

The whole website has changed. Now there is far less information about the TouchPad and instead lots of links to go buy one.

Side note: Those Russell Brand advertisements are horrendous.

The only reading app that I see advertised is Time Magazine. So I pick up my touchPad, launch the App Catalog and search for Time. It’s free to download and you can subscribe to it for $2.99/month which includes both the print and HP TouchPad Edition delivered each week. The first 4 weekly issues are free. If you like, you can just get the digital version for the same price.

Honestly I do not feel like signing up for this. I have a gut feeling that it will be a poorly rendered PDF version of the magazine, and that navigating and reading it on the TouchPad will be more maddening than entertaining. However, for the sake of science, I feel that I must. Maybe later…

10:52 am: I am still wanting to get ahold of their App Catalog app, Pivot. It still does not appear in the search results when trying to find it in the App Catalog. I decide to launch Help and start a live chat with a service rep asking if they know.

The Help screen is taking a while to load; perhaps the TouchPad needs a reboot.

I go out to the card view and begin closing some apps. There are a few websites open that I want bookmarked so I email them to myself. Suddenly, the screen goes blank and I see the glowing HP logo.

10:53 am: I just crashed webOS.

10:57 am: Okay, back to the App Catalog. Well hey, would you look at that! Pivot is now front and center on the App Catalog app. How did they know?

11:04 am: Pivot is a great idea. It’s a magazine all about app discovery, which, since Friday morning, is something I have had a hard time with. In theory it looks like you should be able to buy the apps from within Pivot. However, the purchase links are all stuck to the top-left corner of the screen, and you have no idea which purchase link is for which app.

I thought I was re-downloading the Kindle app (because based on Pivot it seems that the app is ready and available), but I actually ended up downloading Royal Opera House. Whatever that is.

11:07 am: I download HP MovieStore (which is powered by Roxio). This is apparently where you can download movies and TV shows right to your TouchPad. Alas, it seems to have the same development team as Kindle…

Now I’m curious if the Software Manager is supposed to notify me when updates are available or if I have to hunt them down myself. I launch Software Manager and am presented with a list of all the Apps I have installed. About 10 seconds later a green button appears at the bottom of the screen letting me know I have 3 updates available.

11:43 am: Okay, I take back what I said about being able to read feeds on the TouchPad — I can’t. Sure, I can get Google Reader’s mobile version to load, but it doesn’t exactly work like it should. Loading more items pops you back to the top of the list, and marking all the currently viewed items as read does just that but without a refresh of new unread items.

The TouchPad may tout that I get the full web because it’s Webkit-based browser supports HTML5 and Adobe Flash. But it does not appear to ever want to render the full web in a usable fashion.

11:45 am: I found a good use for Flash: Rdio.

11:57 am: A notification appears informing me that Paper Mache, the Instapaper app, is syncing. I don’t even have Paper Mache running. My first thought is, hey, that’s fantastic! My second thought is, wait, how much is this affecting my battery?

3:08 pm: Trying to watch the latest episode of Put This On. The Vimeo flash player isn’t working well. So I bust out the iPad, because it’s about time there was a head-to-head competition between these two. The iPad pulls up the .MOV file splendidly, and plays it in full-screen with no trouble whatsoever. Thank you, iPad.

Tuesday, July 5, 2011

10:41 am: The Internet just went out. Delightful.

2:19 pm: With no Internet, I’ve decided to start writing the review itself.

6:45 pm: Wrote a little over 3,000 words today. Maybe the Internet should go out more often.

Wednesday, July 6, 2011

8:41 am: Still no Internet.

8:45 am:I transferred over some old Superman cartoons because that’s about the only DRM-free video I have around here. (One day, if I ever own a Mac Mini I suppose I’ll get around to turning all my plastic video media into digital).

The video transferred over just fine, though the low-resolution cartoon looks pretty crummy. But hey, that’s half the fun, right?

12:58 pm: There are still some final bits of research I need to do and I need an Internet connection. So I am heading over to my local coffee shop to work. The second-half of this review may come across as more caffeinated than I originally anticipated.

10:26 pm: Internet’s back!

10:56 pm: Finally published my review. I am a bit surprised by the conclusion I ended up with. I truly did expect the TouchPad to be more than it was. But that’s why I titled the article “The HP TouchPad 1.0”. I think webOS has a bright future. The operating system does seem mostly suited for a tablet device, and I think that with more refinement the TouchPad could be the number two tablet. But, that is not what it is today. It’s buggy and awkward.

Thursday, July 7, 2011

10:18 am: Time to either return or sell this thing.

In the Settings pane there’s a way to do a secure erase. I erase the TouchPad, power it off, and put it completely back in all its original packaging and plastic wrap.

Before posting it to Craigslist I decide to call Best Buy. I let them know I bought it last week, but that I don’t like it. They have no problem whatsoever with me returning it. So I do.

Diary of a TouchPad Owner

The Difference Between the Dual-Core i5 and i7 MacBook Air

The new MacBook Airs come stock with Intel’s Core i5 processors. Speed tests show that the i5 is about twice as fast as the Core 2 Duo found in the previous MacBook Airs.

But if you’ve specced one out online, then you may be wondering what’s with the i7 option. You can pay $100 to upgrade to a 1.8GHz Core i7 processor. However, Apple doesn’t say much about the difference between the two other than the negligible speed bump and the slight increase in L3 cache.

So, what is the difference between a MacBook Air with a Core-Duo i7 rather than an i5? Actually, not much.

There used to be a big difference between the i7 and the i5, related to Hyper-threading — the i7 had it enabled and the i5 did not. Hyper-threading means that though the Dual-Core i7 is physically a 2-core processor, virtually it can act as a 4-core processor (assuming the software can take advantage of the virtual cores by multithreading).

But for the new mobile Sandy Bridge processors that the MacBook Airs are using, the i5 now has Hyper-threading enabled. This is great news and it means that the i5 MacBook Air is comparable to the i7.

But that doesn’t answer if $100 is worth it for the i7. If you plan on using your MacBook Air for several years and don’t mind spending an extra C-Note, then I do think the i7 is worth the money. I went with the i7 option but only because the local Apple Store had them in stock.

If you don’t know or don’t care about the i7, then you won’t be missing out if you save your money or buy a nice laptop case instead.


[Updated 07-21-11 at 5:30pm: This article originally stated that the i5 did not have Hyper-threading enabled. Turns out I was way off, and I apologize for the error.]

The Difference Between the Dual-Core i5 and i7 MacBook Air

OS X Lion

Lion is the finest version of Mac OS X to date. It’s the sort of operating system nerds would go stand in line for… if they could. But instead you can download it right now (assuming you haven’t already).

Over the past several months I have been using the early developer previews of Lion. For me, it is not the headline features of Lion that make it such a compelling and noteworthy release. Rather, it is the thousand little refinements that all add up to what is, in my opinion, the most attractive and usable operating system on the planet.

There are some big things in Lion that stand out as the hallmark features — such as Launchpad and Mission Control — but these are not so much features as they are usability enhancements. And to me, that is what Lion is all about: enhancements.

There are a thousand subtle changes that all add up to something fine. Scrollbars have been removed and now only subtly appear when you are actually scrolling. Buttons are now a more classy square shape. Many icons are now monochrome. For the next several months you’ll be stumbling across all sorts of things that look or act better than they did in previous versions of OS X.

Even Safari’s default page for “You are not connected to the internet” has been massively updated. The old version was jarring; the new one is gorgeous. How many thousands of times have you seen that stark white page because a server wasn’t responding or the public wi-fi was acting up? It has always been jarring to me, and it’s been that way for years. But now, in Safari 5.1, you see a classy, well-designed error page. It is much more inviting and friendly. The former was ugly, but the current is art.

Here’s how Safari 1 looked when you reached a page that wasn’t responding, or if you tried to load a site while your computer wasn’t connected to the Internet:

Safari 1 Error Display

And Safari 2:

Safari 2 Error Display

Safari 3 and 4:

Safari 3 and 4 Error Display

And now, Safari 5:

Safari 5 Error Display

This “You are not connected to the Internet” design is, in a way, the quintessential example of what is different between Lion and all the previous versions of OS X before it.

There are many things like this sprinkled all throughout the OS. There are many subtle refinements which, when experienced, you don’t just think I’m glad they added this, because this is cool. Instead, you think how is it that OS X never had this before? This is the way it should be.1

And so, herein is a list of miscellaneous thoughts and observations about the greatest operating system on the planet:

Launchpad

Perhaps the single most notable new feature of Lion is Launchpad.

With the advent of Launchpad in Lion there are now three built-in application launchers in Mac OS X: The Dock, Spotlight, and Launchpad. It just goes to show what a hurdle it is to handle application installation, organization, and access. In conjunction with the Mac App Store, Launchpad is, in my opinion, a fantastic way to store and access applications.

But do I actually use Launchpad? Nope. Primarily because Launchpad is mouse friendly and I live and die by the keyboard. To activate Launchpad you take four fingers on the trackpad and pinch them together. It is awkward at best on my 2008 MacBook Pro even though I bought a Magic Trackpad to use with Lion. I much prefer to Command+Space into my application launcher of choice: LaunchBar.

Mission Control

The second most notable feature of Lion is Mission Control. Mission Control is sort-of like Exposé on steroids, and I use it because there is no way not to use it if you use Exposé. But, I don’t think to myself how happy I am about Mission Control.

Mission Control truly shines if you use Spaces — which I do not. I have all my application windows stacked on top of one another in just one Desktop space. And so, Mission Control, while more organized and intelligent than Exposé, is not significantly more useful to me.

If you use hot corners they have been improved as well. The hot corner for showing all the windows of the frontmost application now also displays a coverflow-like view of all recent documents:

Application Windows and Recent Documents

The Mac App Store

The more I use the Mac App Store, the more I appreciate it. It is great to have all your apps centralized in one hub. You can download them onto any computer and all you need is your Apple ID. It makes switching to a new Mac or setting up a new install much simpler.

The way it works differently in Lion is that apps you download go into LaunchPad, and then the LaunchPad Dock icon bounces once. This is far more elegant and scalable than the way apps installed in Snow Leopard, which was to download right into the Dock.

Full-Screen Apps

I have a love-hate relationship with full-screen apps. Partly because I love screen real estate. But full-screen apps seem to have been made with laptops in mind. Most of the apps look great on the smaller screen of a laptop, but not so great on a larger display.

I have this not-so-special theory that Apple’s flagship Mac is the MacBook Air. Full-screen apps scale best on smaller screens. I believe that Lion has been, in a way, specifically designed for the Air.

Mail

Some changes to an operating system are instantly welcomed, while others take time to get used to. Mail is in the latter camp. It goes without saying that this new look for Mail on the Mac has a very big nod back to Mail on the iPad. I did not like this all-new look at first, but now I have grown to appreciate it.

There are a few bits that I still do not appreciate, however. Such as: (1) the way a new reply message “bounces out” from the original message; and (2) the way a message window slides up and off the screen when you send it.

For those who cannot handle the new look of Mail, there is a setting to go back to the original layout under Preferences → Viewing. Note, however, that even when reverting to the previous layout, the aforementioned annoying animations will still be there.

Perhaps my favorite new feature in Mail is the enhanced search capabilities. When searching for a particular email you are offered suggested search terms — not unlike Google suggestions — that recommend people, subjects, attachments, etc. These search suggestions are both intelligent and useful.

And my favorite new design element in Mail is the look of the popovers you see when adding an event or creating a new contact — both of which are very nice.

New Event Popover in Lion Mail

Auto-Saving and Versioning of Files

Not all apps auto-save just yet. And for those that do (specifically TextEdit and Preview), I haven’t yet decided if it’s a service or a burden. It’s nice that you can quit without worrying about saving or choosing a spot to save, but I primarily use TextEdit as a scratchpad, not as a writing tool. I am always tossing bits of text into TextEdit that usually have a short lifespan. So, whenever I quit TextEdit, I have to CMD+W and then CMD+Q.

Quitting doesn’t prompt you to save, but closing a window does. I find this behavior to be equally great and maddening. If you don’t want to restore windows when you’re quitting and re-opening apps, you can turn it off in System Settings → General. Though, there is not an option for asking you to save on quit. If you quit with unsaved documents, then they are restored when you open the app again.

Version control, however, is fabulous. Not that I use it often, but it is done so very well. You get to it by hovering over the top titlebar in an application and clicking on the triangle that appears.

Title Bar and Version Options

You are then presented with some options to revert to the last time this document was saved, lock this version, duplicate it, or compare versions.

Comparing versions launches you into a TimeMachine-esque zone where you have the current version on the left and a pile of previous versions on the right.

Comparing Versions of a Document in Lion

Various UI and UX Changes

Miscellany

  • The Apple logo on the boot-up screen is more “letterpressed.”

  • When launching an app, the window launches from the center of the screen and opens up outwards, like an app does in iOS.

  • The classic stop-light buttons in the top-left corner of all windows are now a more muted red, yellow, and green.

  • The icons in the Finder window sidebar are now all monochrome. Personally, I like the new color scheme of more muted colors in some areas and the monochrome in others. To me, it all feels more refined and less frilly.

Plug and Play with an External Monitor

I adore the way Lion manages laptops and external monitors. I find it much more user-friendly than the way previous versions of OS X have managed it.

The tried-and-true behavior of how OS X deals with a laptop and an external monitor has been this:

  • With the laptop lid closed and the computer asleep: Plug an external display, wake the computer, and the external display will be the only working display. If you were to then open your laptop lid while an external display is running, the laptop’s screen stays off.

  • With the laptop lid open and the computer awake: Plug an external display in and you have two working screens. If you were to then close your laptop lid, the computer would go to sleep.

In Lion, this behavior has been greatly improved:

  • With the laptop lid closed and the computer asleep: Plug an external display in, wake the computer, and the external display will be the only working display. If you were to then open your laptop lid, the laptop’s screen would turn on and you have two working monitors.

  • With the laptop lid open and the computer awake: Plug an external display in and you have two working screens. If you were to then close your laptop lid, the laptop’s screen turns off and the external monitor becomes the only working monitor.

In short, opening and closing your laptop’s lid is like adding or removing a second display, and does not affect putting the computer to sleep.

It may sound silly, but this is perhaps one of my favorite new features in Lion.

Rubber-Band Scrolling

Once you get used to the rubber-band scrolling of list views and windows there is no going back. As I mentioned above, I have been using the Developer Previews of Lion since March. When switching over to Snow Leopard, the lack of rubber-band scrolling was the most annoying “missing” features. It is one of those things that once you get used to it, it feels completely natural.

Dashboard

The Dashboard got an unfortunate makeover. Ever since OS X 10.4 Tiger I have found the Dashboard extremely useful. Partly because I use the Mint web-stats widget, but also because I keep a calculator, the calendar, weather, and a few sticky notes there. Hitting F4 to invoke the dashboard is nearly second nature. But now, instead of zooming into focus like it has since 2005, the Dashboard is its own space that slides over from the left. And it brings with it a new dotted background texture which I find highly unattractive.

If you want to return your Dashboard to its previous look and behavior, you can do so by unchecking the option to “Show Dashboard as a space” within the Mission Control settings in System Preferences.

Application Windows

Application windows now have rounded window corners all around. Previously, only the top-left and top-right corners were rounded. Now all four are. And, speaking of application windows, there is less window chrome in general. Thanks mostly in part to the new scrollbar.

The new, minimalistic scrollbar is copied and pasted right out of iOS. It only appears when the window you’re in is moving, and it’s intelligent enough to be a dark color on a light background and a light color on a dark background.

Other tidbits include:

  • The ability to grab any edge of an application window and resize it. (Try holding Shift or Alt while doing so.)

  • The toolbar in the Finder window no longer has that dotted division line that you can put into a Finder window tool bar.

The Customize Toolbar Options in Lion's Finder

Auto Correct

Lion implements iOS-style auto-correcting of spelling. It literally looks just like on the iPhone / iPad:

Auto-Correct in Lion is just like iOS

It is great at catching misspellings, but I find that often times it will auto-correct to the proper spelling of the wrong word I was originally trying to spell.

If the new auto-correct really irks you, you can turn it off within System Preferences → Language & Text → Text. I appreciate it, but it needs a bit of babysitting from time to time.

The Hidden Library Folder

The ~/Library folder is now hidden. If you want to see it, a simple terminal command will unhide it:

chflags nohidden /Users/YOUR USERNAME/Library

The Dock

In the Dock you can choose to not display the blue icon orbs that glow to show that an app is active. In Dock Preferences there is an option to show indicator lights for open applications. These are turned off by default. Apple wants to eliminate the concept of an app running or not.

This concept won’t be fully realized until Macs are running SSDs and applications launch in split seconds, which means the option to not display the indicator lights for open applications is good news for all of us.

Roar

Lion is what OS X was meant to be: refined, attractive, and user-friendly.

As we’ve heard so many times from Apple, this is a “Back to the Mac” operating system. But Lion is more than just elements that pull from what we see and know on iOS. It is also full of hints that point to the future of Apple hardware and the amalgamation of iOS and OS X. It is exciting to see this big picture slowly coming into focus.


  1. However, one glance at the hideous new iCal UI and my theory is shot to pieces.
OS X Lion

Reading on the iPad

The iPad makes a fantastic reading device:

  • It carries all types of reading material in it at once: the books and magazines I’m reading, my RSS feeds, and any other Internet articles I want to read later. Its versatility in this regard is primarily what makes the iPad such a great reading device.

  • The battery lasts forever. There is little to no stress or issues related to using the iPad for long periods of time.

  • Since it’s connected to the Internet, I can get the latest news, buy a new book anytime I want, and download the latest magazines as soon as they’re available.

There are a few cons:

  • Though the iPad is thin and relatively light, it is not very easy to hold with one hand. And even when holding with two hands it still gets a bit heavy after holding it for a while.

  • You can’t read outside on a sunny day.

  • The iPad does not have a print-quality display like the Kindle or iPhone. And though the current display is not bad, a retina display on the iPad would certainly make the reading experience better.

My iPad’s primary function has always been as my reading device. I read and skim headlines in Reeder, I use Instapaper to catch up on articles I came across during the day, I read ebooks in iBooks, and I read Wired and The New Yorker in their respective apps.

Ironically, the worst reading experiences are with the apps designed by the “professionals” that are based on the age-old history of reading in print: Apple’s own iBooks, and the Condé Nast apps. The best reading experiences on the iPad are Instapaper and Reeder. In part because they are easy to keep up-to-date, but also because their designs have the least amount of frilly bits, and therefore make reading of the actual text the easiest.

A few months ago Frédéric Filloux wrote an article on Monday Note about the Publishing Failures on the iPad. In short, Frédéric’s point is that it’s nice to have your magazines all in one spot and delivered there via the Web, but there are some deal-breaking shortcomings. Such as: the time it takes to download a media-rich magazine app (in Frédéric’s case it took a few days for an issue of Vanity Fair), and the quality of reading on the iPad isn’t yet superior to a printed magazine.

Anyone who’s spent time with a magazine-ported-to-iPad app (such as the ones from Condé Nast or The Daily) knows the pain of having to wait for the app to download. When downloading an issue of Wired, you literally cannot do anything with your iPad but let it download the magazine issue. They weigh in around 300 MB and easily take 20 or 30 minutes to download on a decent Wi-Fi connection.

Downloading is the biggest of the pain points, but that’s not to say that once you’ve got an issue of the magazine onto your iPad that the reading experience is wonderful. It’s not so much in the layout itself, but in the attempt at being magazine-like. While I somewhat appreciate and enjoy the unique layout of the magazine articles, there is still something to be desired.

I don’t think the magazine industry has failed on the iPad, it just hasn’t hit a home run yet. This is what Frédéric was saying, and I think it’s what most of us would nod our heads to as well. In short, it’s time for the magazine industry to step it up.

Khoi Vihn said something similar in his article and follow-up on iPad Magazines last fall:

There are no easy answers for content publishers right now, which is why in some ways they can hardly be blamed for their iPad enthusiasm — at the very least, they aren’t ignoring the sea change that tablets represent. Perhaps like many of us, they need to fail their way to success. That’s a legitimate strategy, and if they’re nimble enough to recover from these wild miscalculations before it’s too late, then I applaud them for it.

More likely, they will waste too many cycles on this chimerical vision of resuscitating lost glories. And as they do, the concept of a magazine will be replaced in the mind — and attention span — of consumers by something along the lines of Flipboard. If you ask me, the trajectory of content consumption favors apps like these that are more of a window to the world at large than a cul-de-sac of denial.

And:

The strategy that these apps are following is a stand-in for true experimentation. True, it gets something into the market that can then be learned from, iterated and evolved. But in truth it’s really just stalling.

The default reaction of most print publishers since the advent of the Internet has almost always been “Let’s make it just like print.” It’s been tried again and again and it never works. So the fact that publishers are trying it yet again on the iPad doesn’t strike me as experimentation at all. There might be a grain of truth when we say that this is “an experimental year” for publishing on the iPad, yes. But that doesn’t mean we also need to repeat the same mistakes that we made when Flash promised that we could make Web sites flip pages like print magazines, or when the Web was still so new that the only model we had to understand it with was print publishing, or when CD-ROMs tried their best to recreate magazines in ‘multimedia’ form. Those lessons have been learned already.

The Print Mindset

There is a mindset that says printed content is of a higher quality and value than online content. Or, put another way, content in printed form has value simply by virtue of being printed. Therefore, the content provider is justified in selling that printed content, yet has a hard time selling non-printed content.

In part, this is due to soft costs versus hard costs of content creation and distribution. People don’t mind buying a magazine because they know there is a hard cost involved with printing it. On the Web the hard costs are less obvious to the average consumer; some people have a difficult time understanding the need to pay a company to cover its soft costs.

There is a history of value and novelty associated to the printed word. How can publishers build upon that value and novelty while fully embracing new technology and its delivery formats?

Randy Murray, in an article on the digitization of magazines, wrote:

While you can make a fully digital copy of a magazine, you lose something when it no longer exists as a separate, physical object.

And so — perhaps intentionally, or perhaps unintentionally — digital magazines that replicate their printed versions are, in some ways, feeding on the mindset that printed content has a higher value and novelty than digital content does.

They replicate their printed magazines in digital format because they are trying to convey some of that perceived quality and value that historically comes with the printed page. The reader may not be holding a piece of paper, but at least they’re looking at what would be the printed page through the window of their screen.

Unfortunately, replicating print onto a digital format doesn’t best serve the problems of great user experience, sharing through social media, and taking advantage of the rich media possibilities our iPads provide. It does, however, appease the publisher’s need to convey value with their content.

A Better User Experience

I don’t have the answer for Condé Nast and the other publishers about precisely what to fix in their distribution models and their layout and interaction designs. I do, however, have some thoughts about what is valuable and worthwhile to me as a reader.

For starters, here’s what I care about in a magazine subscription on my iPad:

  • Notify me when there’s a new issue.

  • When downloading the latest issue, I want an option to keep past issues downloaded on my iPad or else remove them. If removed, I want to be assured that I can download them again for free anytime I want.

  • When downloading the latest issue, the app should take advantage of iOS multitasking and complete the download in the background whenever possible. When it’s done downloading, it should notify me that the magazine is ready to read.

  • The app should remember where I left off reading when I quit it, and put me there again when I return.

  • I want the articles to be easy to read and have an attractive layout. I am a big fan of form and function, but never should the former win out over the latter.

One area of trouble with digital distribution of magazines on the iPad is that they’re trying to bridge a gap between two very different, but great, user experiences: print and iOS. A printed magazine has the tactile feel, 300 DPI text and images, and a long, rich history. iOS has animation, rich media, user interactions, and more. Digital magazines have been trying to find a middle ground between the two, and it’s not easy.

Instead of trying to find that spot between print and iOS, they should leave the historical traditions of print design altogether. Instead of leaning on the perceived value of a physical printed periodical they should look to the iPad’s new value of delight, ubiquity, and instantaneous digital access. Moreover, they need to find better ways to bring their articles to their iPad readership. Magazines need to cater their layout design and interaction design to the iPad rather than attempting to fit the iPad around their previous print-tested designs.

My favorite iPad apps to read in are Instapaper and Reeder. These two apps are free from unnecessary design elements and simply display large text on a simple background.

A “media-rich” article in Instapaper means there are inline images between paragraphs. Every article in Wired, however, is media rich with its custom graphics designed to compliment each article, fancy text layouts surrounding the graphics, and other frilly bits.

And while I appreciate the customization and care surrounding each article found in Wired or The New Yorker, wouldn’t it be something if the magazine industry took a few cues from Instapaper and Reeder? What if, instead of fancy, two-column layouts they had simple, large-type layouts that you could scroll through? Because, honestly, it’s the forced pagination and multitude of various layout designs that I dislike the most when reading in a magazine app.

Apps like Instapaper and Reeder offer more of a “reading environment” (like a library); Wired and The New Yorker are more like an amusement park with words. One isn’t better or worse than the other, but people who like to read a lot certainly don’t spend the majority of their reading time at a noisy amusement park.

Reading on the iPad

Everything Requires Maintenance

Especially our workflows.

Nerds tinker. We are always wanting to learn, dissect, and refine the minutia of the systems, tools, and toys that we use every day.

It can be easy to tinker too much. But I think it’s a far greater error to not tinker at all. For the workflows we live in every single day, it’s folly to simply set it and forget it.

When a new operating system ships for my Mac, that’s when I do my most serious tinkering. I always prefer to do a clean install so I am forced to re-evaluate what I want to keep on an app-by-app basis.

A new operating system is a good reminder that it’s healthy (and for a nerd, fun) to take time out to do a workflow audit. Now is as good a time as any to reassess the tools you’re using and how you’re using them.

Maybe it’s time to find a more advanced tool. Or, maybe it’s time to switch to something more basic. How can your processes be enhanced? How can they be simplified? Does something need to be added? Can something be removed?

When I do a major workflow audit like the one I’ll be doing this month some time, there are several things I look at:

  • What software do I no longer use or need?
  • What files can I archive away onto a backup drive?
  • What files can I delete?

And for the stuff that sticks around (which is the majority), it’s a great time to assess that software as well. The most demanding systems and tools that I engage with daily are:

  • How I manage and accomplish my to-do list
  • How I manage and control my email
  • How I organize and read my RSS feeds
  • How I check and interact with my social networks
  • How I write and publish content to my website
  • How I discover new things to link to and write about

The above systems and their tools each require their own audit. But, because each inbox and system interacts and interweaves with the others, a look at the entire workflow is also needed on occasion.

Our lives are ever-changing. As is our data. Our interests, our priorities, and our availability are always on the move. It’s worth the effort to take a long, hard look at our systems and tools. We want to make sure they are still the ones serving us and not the other way around.

Everything Requires Maintenance

The HP TouchPad 1.0

After nearly a week with the new HP TouchPad and webOS 3.0 my overall impression is that the TouchPad is less than the sum of its parts. There is nothing the TouchPad does that the iPad cannot except play Flash video (sometimes). I could not find one feature or function that was significant or compelling enough to take the TouchPad seriously compared to the iPad.

What webOS has that iOS doesn’t is not so much found in a feature comparison as opposed to functionality differences. webOS has some very clever approaches to common tasks and needs: such as the popular card view approach to fast-app switching, global notifications, and a few other things. And though I consider webOS to be very clever in certain areas, I do not find it to be fun.

Packaging

The TouchPad comes in a high-quality box with much attention paid to the packaging. It feels exactly like the box an iPad would come in. The cardboard is the same type of thick semi-gloss board. In fact, it is so similar to the iPad box that on the back of the TouchPad box it even says, “Designed by HP in California.

When opening the box you don’t lift off the top, you slide out a drawer. The TouchPad itself is wrapped in plastic and underneath it you find a sunken cardboard “pouch” with a thumb tab to pull it out — just like you would find underneath your iPhone or iPad. The cardboard pouch says, “Now comes the fun part.” Inside there are a few documents, including the users manual, and a microfiber cloth with the HP logo embossed in the corner. The only thing missing are a couple of white HP stickers.

Next to where the TouchPad sits is a compartment holding the micro USB cable and the charging wall wart. They are both black and high quality. The wall wart is a round spherical shape with prongs that fold in and out.

Hardware

When I picked the TouchPad up from its box the first thing I noticed was how much heavier it is than my iPad 2. Though, by the numbers, the TouchPad is nearly the same weight as the original iPad and less than a third of a pound heavier than the iPad 2.1

After using an iPad or iPad 2 for the last 18 months, the plastic back of the TouchPad instantly felt cheaper and flimsier. The whole shell is bendable and flexible. If I were to hold the device in landscape mode with one hand on each of the two sides I am confident that I could twist and crack it.

There are some cases when the friction of the plastic back is welcomed. Since it provides more friction than the aluminum back of the iPad the TouchPad is easier to hold or carry without fear of it sliding out of my hand. However, due to the TouchPad’s weight, it is not any easier than the iPad is to hold in portrait orientation using one hand while reading.

Buttons, etc…

On the top of the TouchPad there is a Lock button on the right and a headphone jack on the left. The right side of the device has a volume rocker at the top, and at the bottom is a small pop-out tray with the devices serial number. The bottom of the TouchPad has a micro-USB input. The left side has stereo speakers — one on each edge.

There is no toggle for mute/orientation lock. However, you can quickly access both of those options via a settings pane which is available from anywhere at any time. But more on that in a bit.

On the front of the TouchPad is a camera at the top and the Center Button (Home Button) is on the bottom. The center button is not round, it’s a thin rectangle with rounded edges — the size and shape of a long Tic-Tac. What I like about the Center Button is its thin LED bar which slowly pulses when you have a new notification. Pressing the Center Button will turn on the screen if the TouchPad is locked, enable the Launcher if you are in Desktop/Card view, or it will take you to Card View if you are in an app at full screen.

The screen itself is the same Gorilla glass as the iPad and is just as prone to fingerprints.

To power the TouchPad on or off you hold the Lock button. If the device completely freezes up on you (which has happened to me once) you can hold the Center and Lock buttons simultaneously to force a power-down.

A Landscape Disposition

My TouchPad loves to be in landscape mode. If I’m holding it in portrait orientation I have to watch out because it will rotate into Landscape at the hint of a tilt. Trying to get the screen to then rotate back into portrait usually takes several seconds. Sometimes I shake it up and down to see if that will help but it never does.

USB Mode

Plugging the TouchPad into my Mac via the USB cable brought up a prompt on the device. It told me that for optimum charging I should plug it into the wall. Or, if I wanted to use the device in USB mode then I could. If the latter, you have to tell the TouchPad to go into USB mode.

HP TouchPad Option to Initiate USB Mode

While in USB mode, the sceen shows a giant USB logo and your computer shows a device named “HP TOUCHPAD”.

USB mode gets you access to certain files and folders on the TouchPad: A PDF titled “Open Source Software Information”, and 5 folders titled: downloads, wallpapers, screencaptures, ringtones, and DCIM. A sixth folder will show up if you download the HP Play app to your computer in order to sync iTunes music to your TouchPad’s library. But more on that later.

Moreover, you can add your own files and folders here (such as a folder with DRM-free music and videos, as well as documents, and/or photos) and the TouchPad will find them and they’ll appear in the relevant apps to display or use that media.

Software

This has been my first extended experience with webOS. The software feels far more engineer-y than I expected it to. This is a broad generalization, but I think it gets the point across: if webOS sits somewhere in between the utilitarian appeal that is Android and the emotional appeal that is iOS, then it is certainly closer to the utilitarian side than I expected it to be.

Highlights of webOS include notifications, multitasking, and a quick access pane to common settings. Lowlights include maddening performance on the TouchPad, a shortage of fine apps (built-in apps included), and several dark corners which need refinement to the user interface and user experience.

I have heard so many good things about webOS that I was truly expecting to be impressed by the TouchPad and to enjoy webOS. Alas, using the TouchPad for the past week has not been impressive or enjoyable. And it’s not for a lack of apps — I was able to find a native TouchPad app for nearly all my “killer app” needs.

There is a significant difference between missing features and broken ones. Features do not a user experience make. In the back of my mind all the while I was using the TouchPad, I kept thinking to myself, “so close, yet so far.”

webOS has an amazing fast-app switching functionality out of the gate. The system-wide notification system is very nice — there is an addicting little settings pane which is available at any time and lets you adjust brightness, etc… But just because there are features of webOS that I would love to see find their way into iOS, I would rather use the iPad and iOS of 2010 than the TouchPad of today. Because webOS — as clever as it may be — is not a delight to use. It is slow, awkward, and requires a great deal of determination.

Or, put another way, webOS is clever but not fun.

Start Up

Booting up the TouchPad takes about 1 minute and 10 seconds. (For comparison: my original iPad boots up in 26 seconds; my iPad 2 in 24.)

While the TouchPad is booting up the HP logo sits centered on the screen. As webOS gets closer to being fully loaded the logo begins to pulse with a white glow coming from behind it. The closer it gets to being loaded the quicker and more radiant the logo pulses. When the TouchPad is finally booted it chimes and vibrates.

Activating

When you start up the device for the very first time you activate it without ever connecting it to a computer, though not without connecting it to Wi-Fi. During the initial setup you are asked to sign in with a pre-existing HP webOS Account or else create a new one.

webOS New Account Setup

Setting up my new HP webOS Account was very easy. I was given the options to add email accounts and calendar accounts to my TouchPad.

TouchPad Welcome Screen for email Setup

webOS offers MobileMe as an option for email, but it won’t sync with my MobileMe calendars or contacts. It does sync with Google calendar, contacts, email, and documents but, alas for me, all my calendar and contact info is in MobileMe. You can also sign in to an Exchange account, Yahoo, your own IMAP server, or look for other services.

Once you’ve set your first email account up, you can add more. Or if you want to add more later, you can do so from the Launchpad → Settings → Accounts.

Cloud Backup

Having a webOS account means your TouchPad will automatically back itself up, over the air, once a day. My most recent backup was completed this afternoon at 2:26 as the TouchPad sat in my bag while I was working on this article at a local coffee shop.

From the Backup settings page on the TouchPad:

Your HP webOS Account and other personal data (including potentially sensitive data that may be provided during the use of the device and its features) are backed up automatically every day. This data is stored on secured servers used solely for recovery purposes.

HP hosts a web page listing exactly what does and does not get backed up. Some notable things include the apps which you’ve downloaded via the App Catalog but not their settings and data. Website bookmarks and cookies are backed up, as are memos, and messages and conversations via SMS, MMS, and IM. Photos, videos, and music are not backed up and no passwords are backed up, just usernames.

In short, if you dropped your TouchPad in a lake and had to start over with a new one, certain media would not be recoverable (music, photos, videos) unless you had it backed up on your computer, but the overall setup of your TouchPad (apps, accounts, and some settings) would be restored.

For the paranoid at heart you can disable automatic backing up. And if/when you do, all your backup data that is stored on HP’s servers will be erased. You can, of course, turn backups back on again at your convenience.

Web Browsing

The webOS browser is based on WebKit. It supports HTML5 and has a working version of Adobe Flash.

Web sites without a lot of Flash load very quickly. And there is virtually no lag when scrolling around on a web page. On several common websites that I visit, once the page had loaded I had no trouble scrolling down as fast as the TouchPad would let me and I almost never saw checker boarding.

However, the TouchPad’s browser does not render all sites perfectly. I noticed on a few sites where header divs seemed to get cut off a bit too soon on the right-hand side. Moreover, the TouchPad does not render TypeKit fonts; though shawnblanc.net still looks quite handsome on the TouchPad.

Another oddity is that the TouchPad does not support javascript bookmarklets, such as the one Instapaper uses for adding pages to your queue and the one Google uses for adding feeds to Reader. Which means that when browsing the web, if you find something you want to read later in Instapaper you have to email the link to your Instapaper account.

After visiting my site with the TouchPad and then checking my analytics, Mint logged the TouchPad’s browser as “Safari 534.6” and the Platform as “Linux”.

Flash

Flash works better than I expected but worse than I’d like.

I was unable to watch a 720p video on Devour’s home page, but I was able to watch some shorter, lower resolution videos from YouTube and Hulu. I also was unable to watch the latest episode of Put This On without it stuttering and downsamping to a lower resolution. So, while waiting for the episode to buffer on the TouchPad, I pulled out my iPad, navigated to the site, and watched the the show in full-screen at 720p resolution. Stay classy, Flash.

In the browser’s settings you can disable Flash if you like, or you can choose to not have it autoload and play when you visit a site. However, the device requires a reboot for the preferences to take place. I had selected to disable Flash yet Flash videos were still viewable and even Rdio worked.

On the iPad, which doesn’t have Flash at all, most video sites serve you the native video file with no trouble. On the TouchPad, when Flash is disabled, you get nothing:

HP TouchPad with Flash Disabled

In theory, the TouchPad gives you “the full web”. In reality you get less.

Apps

The 5 apps that come in the Dock are Web, Email, Calendar, Messaging, and Photos & Videos. Additional apps that the TouchPad ships with are Memos, Maps, Contacts, Phone & Video Calls, and Music.

What the Home screens are to iOS, Launcher is to webOS. You can bring up Launcher three different ways: (1) by tapping the arrow icon found in the right-hand side of the Dock; (2) by clicking the Center Button when in Card view; or (3) if you enable “advanced gestures” under the settings for Screen & Lock then the Launcher can be brought up at any time by swiping up from the bottom of the screen no matter what orientation the device is in.

The Launcher has four tabs across the top: Apps, Downloads, Favorites, and Settings.

The Apps tab contains default system apps. Downloads contains a link to the HP App Catalog and is where all the applications you download from the App Catalog go. Favorites is empty and waits for you to populate it, though if you save a Web page as an “app” then it will appear in the Favorites tab. The Settings tab is where the all the different mini-apps are kept for managing accounts, backup, bluetooth, sounds, software updates, etc.

You can move the apps into any tab and into any order you like by tapping and holding them. A grey box appears around the icon and then you can move them as you see fit. And apps you have downloaded from can be deleted by tapping the “x” that appears.

The App Catalog

Finding and downloading an app from the App Catalog is simple enough. You can search on your own, or look through lists of the most popular, or most paid for, etc.

As of this writing, the vast majority of apps in the Catalog are designed for the Pre, not the TouchPad. Fortunately, above the button to buy/install an app it will say “For TouchPad” if it’s optimized for the tablet. According to HP there are over 300 TouchPad-ready apps in their Catalog.

When buying an app you have to enter your HP webOS Account password and then confirm that you do in fact want to purchase the app. If you are downloading a free app you are not asked to authenticate with your password.

When you download an app it installs behind the scenes without kicking you out of the App Catalog. This is quite nice. As the app is downloading the “install/buy” button turns into a loading bar, and once it’s installed it turns into a “launch” button:

HP TouchPad App Installation

I very much appreciate this behavior and would love to see something similar in the iOS App Store.
One common hit against webOS is that its App Catalog has far fewer offerings than Apple or Android. My “killer apps” on my iPad are: Instapaper, Simplenote, OmniFocus, Twitter, and Reeder. I was able to find 3 of these apps in the HP App Catalog, along with a few others:

  • For Instapaper: Paper Mache is the Instapaper app for webOS. The developer, Ryan Watkins, is clearly an Instapaper fan. The app has all the functionality of Instapaper on the iPad, plus it is able to sync in the background. Even when the app itself is not running.

  • For Simplenote: pondNotes is the Simplenote app for webOS. Though it is not as elegant or quick as Simplenote on iOS, it is functional and so at least you can have read/write access to your notes.

  • For Twitter: Spaz HD is currently the only Twitter client for webOS. I wish there were other options. And, alas, for some reason I was unable to log in to twitter.com and try the mobile version of the site on the TouchPad.

  • For RSS: There is not yet an RSS reader that syncs with Google Reader. And using Google Reader’s mobile web app on the TouchPad is nearly useless. It does not render or operate properly in the TouchPad’s browser. And so, the first significant workflow problem I encountered with the TouchPad was an inability to read my RSS feeds.

  • Pandora: They have a native webOS app, but it is built for the Pre. However it does work on the TouchPad. Pre-sized apps run in their normal size inside the outline of an HP Pre.

  • Kindle: The Kindle app is coming, but right now it is just a placeholder. You get the familiar launch screen as the Kindle iPad app, and it tells you thanks for downloading and that they’ll let you know when the app is actually available by sending a notification through the Software Manager.

  • For Writing: TapNote is a very nice writing app, and perhaps the nicest app I’ve downloaded from the Catalog. It cost me $5 and is a bare-bones plain text writing app that syncs with Dropbox and has full-screen mode. I found it much more appealing and usable than pondNotes. If I were going to do long-form writing on my TouchPad it would be in TapNote.

Other apps:

  • Exhibition: This is one of the default apps that ships with webOS 3.0 and it is also one of the finer bits of good design on the TouchPad. It is a simple, full-screen app that displays the time, upcoming agendas items, or photos. I’ve always been a fan of the flip-style clock design, and the TouchPad’s looks great.

Exhibition app on the HP TouchPad

  • Dropbox: There is not a Dropbox app in the Catalog, but rather a system-level sign-in for Dropbox. You go to the Launcher → Settings → Accounts → Add an Account → Dropbox.

To set up your DropBox account you simply type in your login credentials. It doesn’t authenticate at the time of adding because I added my account without a problem despite the fact I had no Internet connection at the time.

Your Dropbox account can then be accessed through the native apps on the TouchPad. Though the only app that I know of which accesses Dropbox is QuickOffice. It will let you view your documents and photos, but you cannot save them to your TouchPad, nor can you edit them. In fact, so far as I can tell, there is no way to edit documents or spreadsheets on the TouchPad.

Cards and Fast-App Switching

The way webOS handles app switching with its card view is one of the premier features of webOS. I like it, and the more I get used to it the more I understand why some users don’t want it any other way.

Switching between apps by seeing the current screen rather than the icon feels much more natural and user-friendly. If you’ve ever wished that fast-app switching on iOS was more akin to the way you switch between multiple “browser windows” in Mobile Safari then you’ll know why card-view switching in webOS can be so pleasant.

If you are working between two apps, or you open a new app and want to switch back to the previous one real quick, it can often mean scrolling several cards over. iOS attempts to solve this automatically for you by sorting the apps in the task switcher by the order in which they’ve been opened. In webOS you can solve it manually by rearranging and even stacking your cards. You do this by tapping and holding on a card — it will go semi-transparent and then you can move it around.

Multitasking

webOS will let you open as many apps as you like until you reach the limits of your nerves or the TouchPad’s hardware — whichever comes first.

In my own attempt to test the limits of webOS’s multitasking capabilities I was able to launch 15 cards (5 browser windows, email, the App Catalog, pondNotes, Paper Mache, Memos, Spaz HD, Photos & Videos, Music, Video & Voice calls, and Calendar). At this point a blank notification popped up in the top-right corner of my screen along with an accompanying alert sound and a quick vibration.

HP TouchPad and the Mysterious Blank Notification

I assume the notification had something to do with alerting me about the amount of apps I had open. But it was literally blank so I had no choice but to ignore it. It disappeared after a few seconds, but when I tried to launch a website from within Spaz, the Twitter app, I was taken to the leftmost browser card and then the same blank notification popped up, and the Twitter link did not open in the Web page.

However, when not connected to the Internet the TouchPad handles multiple apps much better. When not online I was able to have 23 cards open without a problem or a blank notification.

Apps remain open until you quit out of them. You do so by flicking the card up and off through the top of the screen. When you toss a card away it makes a nice “whoosh” sound.

Something fun: if held in portrait orientation with the speakers on top, pulling down on a card makes a “crunching” sound, and then if you let go at the last second the card flies up and off the screen while shouting, Weeeeeeee! Here’s a homemade video of this in action.

Another perk of webOS’s multitasking capabilities is that apps can update in the background if they want, even if they are not launched at all. Paper Mache, for example, can update its Instapaper queue so that it’s always up to date whenever I launch it.

Scrolling

There is no way that I have found to quickly and simply scroll to the top of a page or a list view. In iOS you tap and hold the top of the status bar. In webOS if you’ve reached the bottom of a website or are 30 deep in your email inbox, you have to scroll, scroll, scroll all the way up.

Secondly, you know how in iOS when you start scrolling down on a web page then the scrolling will “lock” in and it only scrolls down and up no matter if you move your finger left or right? The TouchPad doesn’t do that. The web page follows the movement of your touch pattern to the letter.

Here is a chart illustrating those differences in scroll behavior for iOS and webOS:

Scroll behavior in webOS compared to iOS

Music and Videos

To get music onto my TouchPad I started by launching the music app. It told me to go to hpplay.com or copy music to my device while it is in USB mode.

So I put the device into USB mode (as discussed above) and since there was nowhere to put the music I decided to create a folder titled “Music”, put some DRM-free MP3s in there, and assumed that the TouchPad would find them. And it worked — once I had ejected the TouchPad from my laptop the songs appeared in my Music app and I could play them in stereo.

Next I add some protected M4P files that I’ve bought from iTunes. I put the TouchPad back into USB mode and the files copied over just fine and they even showed up in the TouchPad’s music library. But the tracks would not play. No errors or anything; they were simply unresponsive to the play button.

So then I downloaded and installed HP Play (which is currently in beta) onto my MacBook Pro. (HP Play looks like what an app would look like if someone built an iTunes clone using Adobe Air while imagining the year was still 1998.) I transferred over those same DRM M4P files from before as well as some m4a songs, but this time by syncing them via HP Play. The M4A files played just fine, the DRMed M4P files would not.

HP Play does not sync video to the TouchPad. Which means the only way to get video from your computer to your TouchPad is to transfer it manually with the device in USB Mode or buy it from HP’s Movie Store app. I copied over some video files and they showed up in the Photos & Videos app just fine. The title of the video is the name as its parent folder. Protected videos, such as those I’ve bought from iTunes, will not play on the TouchPad.

And the HP Movie Store app? Well, like the Kindle, it is also MIA.

System Notifications

System-wide notifications are the other premier feature of webOS. They work the way a notification should, by being simultaneously useful and unobtrusive.

Because just about any app can hook into the notifications, you can be notified about anything: new email, new mentions on Twitter, new Facebook messages, instant messages, the current song playing, and more. If you Pre is paired with your TouchPad then you can also get text and MMS messages on your TouchPad. Only apps that are running will send notifications.

When a notification comes in, the text of it scrolls across a small area at the right-side of the status bar. Then, a small icon is left behind to remind you that you have a notification. If it’s an email, then there is a small envelope, if music there is a note icon, if a Twitter mention then it’s the star that Spaz HD uses in its unique icon.

Tapping on the notification icon brings up a minimal popover. From there you can read the subject lines of your recent emails, and either slide them away to discard or tap on them to open your email and read that message. You can also control music playback via the notification popovers.

Notifications will also appear on the Lock screen. They look exactly like their minimal popover counterparts found under the status bar but they are not interactive (save the Music notification which lets you pause, rewind and fast forward).

You also get notifications about actions you’re currently performing, such as when an email has been sent or text has been copied. The same way a new email’s subject line will scroll across the status bar, webOS will tell you that you’ve successfully copied some text or that Paper Mache is syncing.

The Quick Settings Pane

There is a settings pane which you can access at any time, in any app, by tapping the top right corner of the screen. I am very fond of this little guy.

HP TouchPad Quick Settings Pane

The settings pane tells you the day and date what percent of battery life you have left.

You can also:

  • Adjust the screen brightness.
  • Turn on/off Wi-Fi as well as pick a wireless network.
  • Turn on/off VPN.
  • Turn on/off Bluetooth.
  • Toggle Airplane Mode.
  • Lock the screen rotation.
  • Mute the sound.

Though I welcome the ability to toggle Bluetooth and see the exact battery percentage, I think the average user would do just fine with a more simplified set of options. Perhaps Richard Kerris meant it when he said the target audience for the TouchPad is enterprise customers. (But if enterprise is their audience then why the horrible the Russell Brand commercials?)

Screenshots

You take screenshots the same way as on the iPad: hold the Lock Button and the Center Button down at the same time.

When you take a screenshot there is a large yellow orb that appears in the center of the screen. Presumably it is meant to imitate a camera flash or something, but it is very gradient-y and pixelated. It’s ugly.

It is very easy to accidentally lock up the device or freak it out if you happen to hit the volume rocker at the same time you are trying to hit the Lock Button and Center Button. This happened to me a few times, and once there was a several-minute stint where every time I hit the Center Button it would take a screenshot.
One thing I like about the screenshots is that they get their own photo album, and all screen captures go into that photo album by default.

When the TouchPad is in USB mode, you can easily transfer screenshots over to your computer. They are in a top-level folder titled screencaptures. And when you see them, you find that they are named using the name of the app you were in, the date, and the time. For example, the aforementioned screen grab of shawnblanc.net that I took from the webOS browser is named browser_2011-01-07_114048.png.

This is clever, but in some ways it backfires. The screenshots are sorted alphabetically, and so if you take a screenshot and then want to attach it to an email (you can do that in webOS) it very well could be in the middle of the album rather than at the end.

Just Type…

Just Type makes for a nice one-stop-shop for quickly launching a Google search or getting a note or email started. It just works, and it works well.

Using Just Type as my go-to for starting an email, composing a tweet, or launching a Web page takes some getting used to. But, when I do remember to use it (rather than launching the app first), it is faster than launching the browser, tapping into the address field, and then typing out the URL.

Typing

I found typing on the TouchPad just as easy (or just as difficult) as typing on the iPad. There is the familiar click, click, click that accompanies the typing on the keyboard, and the keys are pretty much the same size. The layout is slightly different, though.

For one, the keyboard has a number row at the top. I regularly found this fifth row to be very useful.

Secodly, you can adjust the height of the keyboard between XS, S, M, and L. It would be nice if the height settings were orientation-specific. If you prefer the small keyboard height when in portrait orientation but medium when in landscape, you have to manually adjust it each time. I just leave it on medium at all times, and rarely do any typing when in portrait.

So, what did HP do with the extra keys they gained by adding the number row? They added some text-emoticons. How lovely:

TouchPad Keyboard Layout with Text-Emoticons

As for typing with a Bluetooth keyboard, I didn’t buy HP’s Touchstone accessory and keyboard because I already own a Bluetooth keyboard of my own. Alas, I was not able to pair my Apple Bluetooth keyboard with the TouchPad. It literally took 5 minutes of refreshing the Bluetooth search on the TouchPad before it saw my keyboard, and that was followed by another 5 minutes of failed attempts to pair them. And so, no, I did not type this review on the TouchPad.

Cursor Insertion, Text Selection, and Cut/Copy/Paste

The way webOS does cursor insertion, text selection, and Cut/Copy/Paste are all nearly identical to the way iOS does them. There are a few differences:

  • You don’t get the magnifying glass when trying place the cursor in an exact spot. It is hit and miss. If you miss you can try again or else use the backspace key to delete all the text to the left of where you actually wanted the cursor and then retype it. My advice: aim a little to the right.

  • The text highlight color is yellow in webOS.

  • Once I’d selected a word or a letter I found it nearly impossible to grab the little handles and adjust my selection. The touch targets must be too small or something, but it always takes great care and usually several tries before being able to get hold of a handle and select more text.

  • To get your cursor to the very end of a document, it would appear that you literally have to tap in that exact spot. On iOS if you tap anywhere below the last line of text the cursor is automatically placed at the end of the document as if you hit page down. webOS does in fact work the same way, but the cursor doesn’t actually appear to be in place. You have to trust that it’s there at the end and simply begin typing.

In short, text selection is near the top of my list of things that bug me most about the TouchPad. Yes, the features themselves are there, but the functionality is only just passable. It can almost be less frustrating to settle the fact that you can’t do something rather than to have the hope of being able to do it yet never fully realizing that hope.

Fonts

The system font for webOS is Prelude.

If you visit this page which John Gruber set up 4 years ago to show the iOS system fonts, you’ll see that nearly none of the iOS system fonts are included with the TouchPad. The ones which do render are: Arial, Courier New, Georgia, Times, Times New Roman, and Verdana.

In Paper Mache, the Instapaper app for webOS, the font options it offers you are Prelude, Arial, Verdana, Georgia, and Times.

Dark Corners and Inconsistencies of the UI:

  • In most of the various application settings the toggle buttons are blue and square:

HP TouchPad's Square Toggle Buttons

However, in some apps (such as in the Backup settings and the Text Assist settings) the toggle buttons are round:

HP TouchPad's Round Toggle Buttons

  • What we would call the Home Button is called the “Center Button” on webOS. If you enlarge a Flash video to full screen then the TouchPad tells you “Tap the Center Button to return.” However, in the settings for Screen & Lock, the TouchPad lets you know that “The center button blinks when new notifications arrive.” In once instance “Center Button” is capitalized, and in another instance it is not.

  • There are times when certain screens or apps look just barely out of focus. Like a Photoshop document that is zoomed to 95-percent — it’s almost in focus but not quite. Part of me can’t help but wonder if the out-of-focus bits are simply scaled-up graphics from the phone-sized version of webOS.

  • In the Music app there are four sub-categories under the main Library listing: Songs, Artists, Albums, Genres. If no songs are in these sub-categories then a message appears where the track would otherwise be listed. The message has a large monochrome icon above it. For Songs, Albums, and Genres the icon and the message are centered on the track listing are. For Artists, however, the icon and message got left up into the top left corner on accident.

  • The App Catalog home page, when in portrait orientation, is quite off balance.

HP TouchPad App Catalog Home Page

You can see how the description bubble above Categories is a few pixels higher than the other three. The margin to the left of the 4 center boxes is less than the right margin, and there is a different left margin width for heading, the top-level paragraph, and the center boxes.

However, it only looked like this for a few days. On Monday the Catalog home page was replaced with the cover of Pivot, the app discovery magazine put out by HP. I had been unable to find Pivot in the App Catalog until it arrived on its own, and so my guess is that Pivot and the App Catalog are one and the same. You will always see that month’s issue of Pivot every time you open the App Catalog, and since you cannot launch the App Catalog without an Internet connection neither can you read Pivot offline.

  • For icons, there is not the same standard “form” for all icons like there is on iOS. As such, they feel very loose and non-unified. Not to mention that some icons are pixelated, some are not. That is not to say that every icon in iOS is beautiful — far from it. But the unity and consistency of iOS icon shapes at least add to the overall aesthetics of the Home screens.

Conclusion

Why would someone buy the TouchPad rather than an iPad? I can think of a few reasons:

  • You have a Pre and you are desperate to use the advantages that come with the unified operating system.

  • Being able to say that your tablet has Flash is more important than being able to use Flash.

  • You are Apple-averse.

  • You take great delight in webOS and have great faith in its future. So much so that you’re willing to tolerate the annoyances, frustrations, and dark corners of the TouchPad in hope that they will get ironed out.

As a tech writer it was great to be able to use and live with the TouchPad for a while. There are many things I appreciate about webOS, and I’m glad I was able to spend some time with a non-Apple device for once. But, alas, the TouchPad is far less likable than I expected it would be. As it is I would not recommend it to anyone I know — even my friends with webOS phones.


  1. Actual weights: TouchPad: 1.6 pounds; original iPad: 1.5 pounds; iPad 2: 1.33 pounds.
The HP TouchPad 1.0

Likability

Computers are personal, but tablets are deeply personal.

Because of this, competing with the iPad is not as simple as going head to head with all the tangibles: hardware vs. hardware; OS vs. OS; 3rd-party apps vs. 3rd-party apps; and so on.

The iPad is more than the sum of its parts. The iPad has an intangible: Likability.

To date, nobody has been able to compete with Apple when it comes to the combination of hardware, operating system, and 3rd-party apps. If competitors have yet to even compete with the tangibles of the iPad, how then do they expect to compete with the intangibles?

From what I have seen and read about the TouchPad and webOS so far, this may be the first likable tablet since the iPad. It’s buggy and has a poor app store like the rest of the other tablets. But what the TouchPad has that the others do not is likability. And that gives me hope that it could be great.

Likability

OopsieFocus Script

This happens to me on a semi-regular basis: I hit the hotkey to bring up the OmniFocus Quick Entry Pane but nothing happens.

After waiting a few seconds wondering where it is, I’ll look over at my Dock to see that OmniFocus isn’t even running. I then launch the app, let it load, and hit the quick entry hotkey once again.

I’d rather my computer do the thinking for me in those moments. And so I hacked together this AppleScript.

OopsieFocus

When launched, the OopsieFocus script will check to see if OmniFocus is running. If OmniFocus is running then the script does nothing and OmniFocus brings up the Quick Entry Pane for you just as it should. If OmniFocus is not running then the script will automatically launch the app and bring up the Quick Entry Pane.

How To Use

Using your global AppleScript invoker of choice (FastScripts, Keyboard Maestro, or Alfred are all fine choices) this script should be set to the same hotkey you use to activate the Quick Entry Pane for you.

Note for Keyboard Maestro users run this script with OmniFocus 2: you’ll need to save the script file to your computer and then execute the script file instead of running an in-line text script within the macro.

Download

OopsieFocus Script

AeroPress

As I write this sentence there is a hot cup of coffee sitting next to me, brewed using an AeroPress.

I own a drip coffee maker, a Turkish coffee maker, two french presses, a stove-top espresso maker, a siphon, and now an AeroPress. The stove-top makers never get used; the drip maker is only for when lots of company comes over; the siphon gets used about once a week at most; and the french press gets used every single day. Until today.

Savvy readers of the site will know that pretty much every day of the week I brew half a pot of french press coffee. The siphon also makes great coffee and is a lot of fun to use. But it takes lot of work and is very impractical for daily coffee making.

This is where the AeroPress comes in. It makes a cup of coffee on par with the french press and the siphon and is the easiest of them all to clean up.

You can’t ask if the AeroPress makes a better or worse cup of coffee than a french press or siphon — AeroPress brews coffee differently and brings out different flavors and tones. It is not better or worse, it is different, and yes, it is good. If you like french press and/or siphon then I bet you will also like AeroPress.

There are many ways to brew a cup of coffee with AeroPress. The common way is to brew it more similarly to how an espresso machine would: by pushing a little amount of water through a lot of fine grounds in a short amount of time. Once you’ve brewed and pressed your AeroPress your cup only has about 3 – 4 ounces of coffee in it. Very strong coffee. Then you can add hot water or hot milk.

There are some huge advantages to this type of brewing that you will never get with a french press:

  • You brew the AeroPress with 175-degree water. Using a bit cooler of water means you are far less likely to burn your grounds and so more likely to end up with a cup of coffee that is not very bitter or acidic.

  • You brew a lot of grounds with very little water and you do it quickly. This means you don’t over extract the coffee and your chances of ending up with that smokey-burnt flavor is also far less.

  • After brewing you can then add piping hot water to your 4 ounces of AeroPressed coffee and bring the temperature back up to piping. I, for one, like my coffee to be as hot as possible.

All of the above advantages to the AeroPress can be overcome by someone who is good at making french press. There is no reason you can’t brew a great cup of french press (I do it every day), but the margin for error is smaller with the AeroPress. However, there is one advantage that the AeroPress has which the french press or siphon will never have: clean up.

The AeroPress basically cleans itself as you use it. Once you’re done pressing your coffee, you simply untwist the plastic filter cap, pop the coffee puck into the trash, rinse off the bottom of the rubber plunger, and you’re done. Clean up takes about 10 seconds. By far, my biggest annoyance of making french press coffee every day is the cleanup.

If you’re persnickety about your coffee and brew some every day then the AeroPress may be your cup of tea.

AeroPress

Apple’s Mac App Store Lineup

As a consumer, when I’m given the choice between buying an app from the Mac App Store and buying it from a different point of sale, I will chose the Mac App Store every time.

The Mac App Store does present some disadvantages, such as the fact that critical updates won’t be pushed quite as quickly to me. However, it’s more than a worthwhile tradeoff for the exchange of having my licensing, updates, and installations all in one place. And these advantages are especially obvious when setting up a new computer or doing a clean install of your operating system.

When I first downloaded the developer preview of Lion a few months ago I was running it on an external drive. One of the first things I did was authenticate the Mac App Store with my Apple ID, and instantly I was able to download any and all of the apps which I had previously purchased.

It was a one-stop shop for updating my vanilla install of Lion into something a bit more useful.

A common sentiment we saw when the Mac App Store first launched was how nice and easy it would be for the non-nerdy user to buy and install apps. Not everyone is acquainted with how to handle .dmg files and where to move their application files to, and the Mac App Store does away with all friction involved in downloading, installing, and registering an application.

Now that the store has been around for a few months, it seems that even the nerdiest of us are happy to use the it as our preferred point of sale as well.

However, what strikes me today is not the ease of use and the convenience of the Mac App Store. Rather, it’s the pricing point of Apple’s software. With Final Cut Pro X hitting the Mac App Store today I thought it would be interesting to take a look at the store’s price points and offerings.

Apple currently has 13 applications for sale in the Mac App Store (and Lion on the way). With Final cut Pro X now added to the lineup, the apps now form an easily identifiable range of pricing categories as pointed out by Ryan Nielsen:

Classification Price Point
Consumer $15 or less
Productivity $20
Utility $50
Prosumer $80
Professional $300

The above pricing points are — especially in some cases — significantly more competitive than the traditional price points of Apple’s software and even software in general.

If you buy the iLife apps (iPhoto, iMovie, and Garage Band) from Apple’s website or one of their retail stores, then they sell as a package deal for $50 for a single-user license or $80 for a family license. In the Mac App Store, they are $15 each (thus: $45 for the suite) and you get “family licensing” by default.1 This effectively makes Apple’s Consumer-level apps 44% off if you buy them on the Mac App Store.

Same story with the iWork apps (Pages, Keynote, and Numbers): package deal on their website or retail stores for $80/$100 for single/family licensing respectively. But in the Mac App Store they are $20 each, or 40% discounted.

Aperture 3, which sells for $200 on Apple’s website, is $80 in the Mac App Store.

And today’s big story is Final Cut Pro X. Previous versions sold for $999. Now it sells for $300 and is only available in the Mac App Store.How long until all of Apple’s software is only available in the Mac App Store?

Another example of new software pricing is operating systems. Not only will Lion be the first release of a Macintosh operating system to be available only via download, it will also have a very amiable price: $30. Lion is arguably the most substantial update to OS X to date yet it is priced the same as Snow Leopard, a noteworthy but not quite as major of an OS release.

Through the Mac App Store, Apple is selling industry-standard professional applications for a few hundred dollars and operating systems for the price of a date at the movies.


  1. Technically, as most of you probably already know, you could buy a single-user copy of iLife, iWork, or even OS X and then install it on multiple computers. Because Apple doesn’t enforce single versus family licensing. However, it would seem that most Mac users were honest and still bought the proper licenses.
Apple’s Mac App Store Lineup

A Tale of Two Inboxes: RSS and Twitter

Excluding the one for things to do, the average nerd has 3 inboxes: email, RSS, and Twitter.

Your email inbox is bi-directional: items come in and sit there until you volley them back. Your RSS inbox is uni-directional: items come in, stop at the inbox, and sit there until you file them away.

Twitter, however, is an amalgamation of both. Not only are we dialoguing in Twitter, the news and information that was once only piped into the RSS inbox is now being piped into our Twitter inbox as well.

But does that mean Twitter is “killing” RSS?

From the Reader’s Perspective, Is RSS Dead?

Brent Simmons correctly argues that when people say RSS is dead what they most likely mean is that people are replacing their RSS inbox with their Twitter inbox. When we used to open up our RSS readers to see what was new and interesting, we are now opening Twitter instead.

But is that actually true? Has the Twitter inbox replaced the RSS inbox?

In some ways and in some circles, perhaps. If so, then here’s are some observations about Twitter and RSS and why the former may be replacing the latter as an inbox for interesting stuff:

1. Average Users Are More Familiar With Twitter Than With RSS

For the average person to get RSS updates they not only have to know what RSS is, they have to know that they can download an RSS reader. But someone who has signed up for Twitter and sees the CNN Breaking News account can easily follow it and begin getting updates from CNN pushed to their Twitter inbox.

Twitter is, in a way, bringing RSS to the masses in a way that RSS readers never will. Which means Twitter hasn’t killed RSS, but rather it has simply become more popular and more accessible by the average user.

2. Unread Tweets Don’t Add Up Like Unread RSS Items

When you open up Twitter to check your timeline it is no big deal to only check the latest tweets and then be done. However, in an RSS reader items that you ignore do not go away.

Moreover, part of the unread guilt that comes with Twitter is that it’s easy to be confident that things which truly are important will float at the top of your timeline since many people will be talking about it.

3. Twitter Combines the Monologue and the Dialogue

You can have your conversations, your news, and your entertainment discovery all rolled up into one single inbox. Why check RSS, and Twitter, and email when you could just check Twitter?

4. Twitter is Personal

There’s a chance that when you check Twitter someone will be talking to or about you. When you’re checking your RSS inbox, at best you will only find things that are interesting to you. When you check Twitter you will not only find things which are interesting, you can also find things which are personal. Our natural disposition to self-absorption alone is enough to make it fun and even addicting to check Twitter than to check RSS.

5. Shelf-Life of an Unread Item

I’ve heard that the average tweet has a 2-minute shelf life. I would guess that the average RSS item has a 48-hour shelf life. Which means that your unread RSS items can add up a whole lot quicker than your unread tweets.

For those who like to subscribe to the fire hose Twitter may make a better inbox — if you missed something that was published an hour ago you don’t know it, and at times ignorance is bliss.

However, if there are feeds which you just can’t miss then you’re likely to put them in your RSS inbox because it will sit there until you do something with it. You either read it, skim it, or mark it as read. But you have to deal with it, even if dealing with it means you ignore it.

Of course, I will say that though I find a lot of interesting stuff via Twitter, most of it is significantly more trivial than the content I find in my RSS feeds. The weight or brevity of what I discover seems balanced with the long-term or short-term nature of RSS Feeds and Twitter streams respectively.

6. Twitter Auto-Filters the Important Items

In your RSS inbox if you have 1,000 unread items, the only way to prioritize the importance of them is based on the source. An unread item from your favorite website is perceived as more important to you than all the other unread items, but you don’t know that for sure until you’ve read and judged all other 999 unread items.

In Twitter, however, the important stuff gets auto filters to the top. By nature of the fact that everyone is talking about it. If you’ve only got 30 seconds and you want to know what is important right now, you only have time for Twitter.

(This is the same problem that Shaun Inman’s Fever works to solve: the most linked-to URLs become the hottest.)

Survey Results of People who Use Twitter and RSS

I posted a survey on Twitter and on this site earlier today, asking some questions about our individual Twitter and RSS stats and usage. Here are some highlighted results based on 725 responses at the time:

  • 80% of respondents follow 300 Twitter accounts or fewer; the most common following count was 100 – 200 (26%).

  • 82% check Twitter every day, and 68% check it at least 3 times per day.

  • 76% of people follow at least one account that is not a “real person”, such as @cnnbrk or @shawnblancnet.

  • Most people (57%) do not feel unread guilt in the Twitter feed, compared to 60% who do feel unread guilt with their RSS feed.

  • 75% of respondents are subscribed to 150 RSS feeds or less; 60% are subscribed to 100 feeds or less; 5% are subscribed to more than 300 RSS feeds.

  • Only 34% subscribe to more feeds than they feel they are able to keep up with; 32% of people follow more Twitter accounts than they feel they are able to keep up with.

  • 92% check their RSS feeds every day, and 75% check it at least 3 times per day.

The survey is still open, so the above results (calculated when there were 725 respondents) may differ than the current results. You can see the complete and latest survey results here.

From the Publisher’s Perspective, is RSS Dead?

From the publisher’s perspective, is Twitter killing RSS? Should we set up a dedicated Twitter account for our website’s headlines? And if so, should we focus on driving people to that Twitter account instead of our RSS feed?

According to the above survey results, 76% of respondents subscribe to accounts that are not real people. If you have a dedicated Twitter account, it will likely get used. However, as was also discovered in the results above, people are still checking their RSS feeds actively. In fact, they are checking there RSS feeds more actively than they are checking their Twitter feeds: 92% check their RSS feeds every day compared to 82% who check their Twitter feed every day.

And so here is a look a 12 tech-centric websites, comparing their RSS subscriber counts, their site’s dedicated twitter account following (if the site has one), that site’s author’s personal twitter following, and then what the ratio of RSS subscribers is to Twitter followers.

 

Website


RSS Subs (Approx.1)
Site’s Twitter Followers Author’s Twitter Followers Ratio of RSS:Site’s Twitter
The Setup 2,500 2,000 1,100 1.25:1
The Brooks Review 5,000 1,000 1,400 5:1
Shawn Blanc 10,000 650 4,500 15.38:1
MacStories 10,000 9,500 14,300 1.05:1
This is my next… 12,000 11,500 n/a 1.04:1
Minimal Mac 12,000 2,300 3,000 5.22:1
Marco.org 19,000 n/a 21,000 n/a
Inessential 50,000 38 5,800 1,315.79:1
Kottke.org 140,000 15,529 103,500 9.02:1
GigaOM 150,000 41,500 n/a 3.61:1
Seth Godin 250,000 93,000 n/a 2.69:1
Daring Fireball 400,000 29,500 140,000 13.56:1
– – – – –
Average: 2 5.78:1

As you can see, on average, there are about 6 RSS subscribers for every 1 Twitter follower of the site’s dedicated Twitter feed. Moreover, for most of the websites, the author’s personal twitter account has more followers than the site’s dedicated account. Meaning, people are subscribe to websites in RSS and following the author on Twitter.

I see no reason for a website not to have a dedicated Twitter account for its updates. But that doesn’t mean we should promote that Twitter account as the primary vehicle for which we want people to subscribe to updates. Especially for those of us whose websites have a more tech-savvy reader base.


  1. If the website itself doesn’t publish its RSS subscriber count, then I looked in Google reader for how many subscribers are in there and then added an additional 15% to help accommodate for RSS subscribers not using Google Reader. If anything, these RSS subscriber numbers are conservative.
  2. The average ratio of a site’s RSS subscribers to Twitter followers does not include the ratio for Inessential. It was thrown out because clearly it’s an edge case.
A Tale of Two Inboxes: RSS and Twitter

The Right Price

As Oliver Reichenstein so astutely wrote about in his article about iA Writer, pricing is very hard work.

The right price for a product is the highest price you can ask for, but with one condition: that your customers remain happy after they buy it.

I’m reminded of something Marco Arment wrote about last month regarding why he will never put a “rate this” dialog in Instapaper:

To me, once you’ve paid that $4.99, you get a first-class, luxury experience. I want you to feel great about having bought the app. […]

People who feel that great about having bought the app are the ones who tell their friends, or the internet public, to go buy it for themselves. And that’s far better for my sales than any App Store review will ever be. If you’re searching for the app by name because you heard it was great, you’re probably already going to buy it, and it doesn’t really matter what someone says below the screenshots.

Here, Marco divulges his business model for Instapaper: treat his customers as well as he possibly can. Marco is trusting that his customers will spread the word about his app so that he doesn’t have to worry about cheap and rude marketing tactics. Instead he worries about making Instapaper really, really great.
This is the pricing and business model shawnblanc.net as well.

The months before I announced the membership to this site, by far and away the thing I spent the most time thinking about and researching was the price. There are many other websites which offer subscription models and I looked into every one I could find. I asked questions from many readers, friends, and even business owners / entrepreneurs who were not very familiar with my site at all.

I landed at $3/month for two primary reasons:

  • I had a very strong gut feeling at just how many readers would would sign up and become members. The membership price was set so that if the amount of members I was expecting to sign up did, then I would be at a break-even point. And that is almost exactly what happened.

  • Secondly, 3 bucks a month is low enough that the vast majority of members feel like they are the ones getting a deal. They feel privileged, not duped. Which is great because never once have I felt pressure from members to create anything more extraordinary than there already is.

My “business model” for this site is to give current readers — you guys — a first-class site that you want to read every day. Thus, everything I write and everything I link to is for the sake of the current reader, not the random googler, and not in hopes of getting onto those traffic-sending aggregators like Reddit or Hacker News.

And that affects everything you see and read here — from the topics I write about, to the titles of the articles and the links, to the layout of the page, and all the other little frilly bits that are curiously absent.

My models for membership pricing and advertising are ones that keep the lights on while also keeping readers happy. And as for growth? My idea of “SEO” is to write with mustard, and my idea of “link-bait” is to publish stuff that you guys love.

The Right Price

Off-Site Backups

It’s amazing how one thing will lead to another.

A few weeks ago there were some serious tornado warnings in my neighborhood for the first time since I moved here in 2001. The tornado alarms were going off, the AM radio stations were awry with the latest storm warnings, and Anna and I were hunkered down in the basement.

As we sat there listening to the radio and tweeting about the current weather outside, the thoughts that were going through my head were of those families just 2 hours south of us in Joplin, Missouri, who had lost their entire homes just a few days prior.

Thank God, our afternoon tornado scare never turned into anything more. But it left me thinking about the what if.

What if our home was destroyed and we lost all our belongings? Or what if someone were to break in and rob us? Apart from one another, the only irreplaceable things in our house are the priceless memories, work, and other information that we keep on our computers.

In short, if I woke up in the middle of the night and our home was on fire then I hope Anna and I would have enough time to put on some trousers, grab the external hard drive, and get outside.

But in moments like that the less stuff you have to think about the better, because what’s most important is staying alive and safe. And once we have kids that hard drive suddenly gets a serious demotion on the priority list.

If there ever were a situation where grabbing the external drive on the way out the door wasn’t an option, or if it were destroyed by a tornado, or if it were stolen, then we would lose years worth of photos and music as well as access to much of our livelihood, including the documents and passwords related to our business, finances, etc.

If what’s on your computer is important and irreplaceable, you should have an off-site backup.

When I was the Marketing Director for the International House of Prayer I kept an external drive at my work office. I would clone my laptop to that drive once or twice a week. However, when I quit my job as Marketing Director to write this site full time, my off-site backup came home with me.

My philosophy for backing up has always been this: keep it simple, keep it safe.

A backup system that requires very much personal attention will never make it in the long run. And a backup drive that isn’t safe is only slightly better than no backup at all.

I already have a system in place for keeping my current data backed up here at my house:

  • Using SuperDuper! I back up my laptop to an external Lacie hard drive every night.
  • I have a TimeCapsule that I run Time Machine to.1
  • I keep all my daily “working files” in Dropbox.

The above backup setup is actually quite common amongst the nerdy. As it should be. It is extremely simple to maintain, it is redundant, and at any given moment if my laptop’s internal SSD were to suddenly suffer a fatal loss of all my data I would like only lose 60 seconds or less of my work.

But, what if something broke beyond just my laptop? What if my external drives were destroyed or stolen? The only data I would be able to recover would be the the handful of files which are in Dropbox. And that is precisely why an off-site backup is a good idea.

Off-Site Backup Options

There are many people who, like I did, keep a 2nd external hard drive at another location. ‘Such as:

  • Rent a PO Box and store your 2nd external there
  • Rent a safety deposit box and keep it there
  • Keep the 2nd drive at a friend’s house
  • Keep it at your office

I used to have my off-site backup at my office, but like I said, now that I work from home that 2nd drive is here with me.

The idea of keeping it in a Post Office Box or a safety deposit box is clever but seems like far too much work. It may be safe, but it most certainly is not simple. It means, that the longer between visits to the bank or the Post Office the less up-to-date that off-site backup is.

Moreover, PO Boxes and safety deposit boxes are not free. If you’re going to pay to store your data somewhere else then why not pay for a more simple and useful solution?

Why not back up to a cloud server? That’s what I decided to do.

The way I backup now looks like this:

  • Nightly SuperDuper! clones of my laptop to an external drive.
  • Time Machine running to a TimeCapsule.
  • All “currently working files” stored in Dropbox.
  • Automatic cloud backups of all my irreplaceable documents, photos, music, and application support folders.

If all the hard drives at my home were completely destroyed, Anna’s and my most important and irreplaceable data would be safe.

However, as I have found out, not all cloud-storage backup services are created equal. Over the past several weeks I have looked into and used a few different options and services. Here’s a look at each of the off-site backup services I have looked into.

Backblaze

This all started — as most things do these days — with a poll on Twitter. I asked for suggestions for a cloud backup solution, and the two most popular recommendations were CrashPlan and Backblaze.

They each have their own unique pros and cons, but at the core they are pretty much the same: they run in the background on your computer and they back up files to the cloud, and they both offer unlimited storage for a monthly fee.

I decided to go with Backblaze primarily because it was the more popular recommendation and Backblaze has a native Mac app that runs as a system utility. (As you’ll see later, CrashPlan is a Java app.)

When I first installed Backblaze and let it begin uploading, I was surprised to see that it was only going to upload 36 GBs of data from my laptop. I assumed it would do a backup, similar to how SuperDuper! does, and “clone” my laptop to the cloud. I also assumed that if I ever needed to recover my data from Backblaze and I asked them to send me the hard drive with my data on it, then I would simply be able to restore from that drive as I could with the external drive I have sitting on my desk right now.

Instead, I discovered that what Backblaze copies is just about everything but your Operating System and your applications.

Certainly the documents, media, and application support files which are in your home folder are the most important files to back up — they’re the ones which are most the irreplaceable. However, even if I wanted to backup my entire computer I couldn’t. Backblaze will not allow the backing up of any of the folders in your root directory, such as /Applications/, /Library/, /Developer/, /System/, or /Users/.

In many ways this makes sense. In an ideal scenario you’ll never need to use Backblaze to restore your data. So why spend extra bandwidth and CPU cycles to backup anything but the most crucial files? But that doesn’t mean I don’t like to have the option.

Backblaze will also back up external hard drives. I keep my iTunes library and Photo albums on an external media drive, and Backblaze uploads that to the cloud as well.

Data Recovery from Backblaze

Supposing my computer and hard drives were destroyed or stolen, how would I get back to the way things were?

Well, I’d start with buying a new computer, syncing my Dropbox files to it, and re-downloading and authorizing my applications.

Then I would have a few options from Backblaze for how to get my data: (a) download it; (b) have them send me an external HDD; or (c) have them send me a DVD with the data.

To download it is free; to have a physical drive or disc sent costs money. Since I have less than 100 GB of data and media, downloading it would not be all that horrible of an experience.

Backblaze Summary

The disadvantages with Backblaze are that I don’t get as much control over what files get backed up as I’d like, and that it doesn’t provide the greatest level of security encryption. If you’re nitpicky and paranoid, Backblaze might not be for you.

The advantages to Backblaze are that it’s affordable, fast, and native to your Mac. If you want a simple and affordable way to make sure your pictures, music, documents, and application support files are backed up then Backblaze is probably perfect for you.

CrashPlan

The second most popular suggestion was CrashPlan.

At first I thought CrashPlan was an identical service to Backblaze. They both do off-site backups of your computer and they both offer unlimited storage for $50/year. Since CrashPlan is a Java app, I picked Backblaze because it’s native.

However, as I did some digging around with CrashPlan I learned that it has some very cool features.

For one, CrashPlan lets you upload any folder on your computer. If you want to upload the folders in your root directory you can.

Secondly, CrashPlan has several options for where you can back up to:

  • An external drive that’s connected via USB or FireWire.
  • The CrashPlan cloud servers.
  • A hard drive connected to a friend’s computer across town or across the world.

You only pay if you back up to CrashPlan’s cloud servers. This is obviously going to be faster and more reliable than backing up to someone else’s house, for some people they would much rather keep physical control of their data.

Backing your data up to drive connected to your friend’s computer is actually quite simple. They install CrashPlan onto their computer and then the app will give them their personal “backup code”. You enter that code into CrashPlan on your computer and then the two get linked. No fancy nerdery needed.

If your folks have a Mac or PC with a decent Internet connection, you could take a hard drive over next time you visit, plug it in, and convert their home into your off-site data center (something you never thought you’d say about your parents’ place).

Data Recovery from CrashPlan

If your data is at your folks house, you can just ask your dad to send you the drive. If you need to recover your data from CrashPlan’s data center they offer the same options as BackBlaze does: download, hard drive, DVD.

CrashPlan Summary

The advantages to CrashPlan are:

  • You only pay for it if you back up to their cloud servers.
  • You can back up any file or folder on your Mac, and you have complete control over picking those files.
  • You have several options for other locations to back up, and you can chose more than one options, which means you can use just CrashPlan to manage your on-site and your off-site backups.

The disadvantage to CrashPlan is that it’s not a native app; it’s Java. Though, to be fair, you rarely interface with the app itself once you’ve set up the folders you want to back up and where you want to back them up to.

If you’re going to go with an off-site backup service and use their servers, CrashPlan would be a fine choice. But if you are wanting to keep your off-site backup in a location you control (like your office or your friend’s house) then that is where CrashPlan would truly be ideal.

Arq

There is, however, another backup option which is new to me: Arq. The more I learn about off-site cloud backups the more I like Arq.

Arq is not an App + Cloud service like Backblaze or CrashPlan, it is just an app. You buy it and connect it to your own Amazon S3 account. There are advantages and disadvantages to storing your data on Amazon S3.

At first glance it’s easy to think that putting your data on S3 would be significantly more expensive than the unlimited storage options that Backblaze provides. However, since Backblaze only uploads certain documents, and the general consensus for cloud backups is that you only back up the most irreplaceable files, the cost differences are may not be as extreme as you think.

Of course with Amazon S3 you not only pay for data storage, you also pay for data transfer. Which means my initial upload of 36 GBs would cost me $5 to upload and then $5/ month to store (or $3.35/month using the Reduced Redundancy Storage). If I upload all my music and photos (another 60 GB) to Amazon S3 as well then my monthly storage costs would be around $13 (or $9 if I used RRS).

(You could use Amazon Cloud Drive to store my music and photos since those are mostly static files and the Cloud Drive storage is cheaper than S3 at only $1/GB/year. But you definitely wouldn’t want to use Amazon Cloud Drive to keep your backups because you have to manually upload everything to it.)

So yes, Arq and Amazon S3 are a little more expensive than Backblaze or CrashPlan, but you get quite a few advantages. For one, you have complete control over the security and selection of your files that get uploaded to Amazon. Unlike Backblaze where your data gets decrypted on their servers, Arq keeps the decryption local.

Moreover, Amazon has several world-class data centers. If you keep your stuff on their Standard Storage they could suffer a simultaneous loss of two centers without losing any data. On the less-expensive Reduced Redundancy Storage they could lose one data center without losing your data. (Backblaze has one data center, CrashPlan has several.)

What I also like about Arq is that it gives you very granular control over what does and does not get backed up. By default, Arq recommends that you back up your home directory not including your ~/Library/ folder. But you can add or remove folders as you wish.

The way Arq does backups is similar to the way Time Machine does. Meaning it only backs up files that are new or have changed and it keeps past versions of old files as well. You can set a monthly storage budget so that your version storage does not grow your S3 costs out of control. When you hit that budget, Arq will delete the oldest versions of files in your S3 account, keeping only the latest copies.

I also like how Arq handles the network preferences for adjusting upload speeds. You can chose between maximum transfer rate, automatic, or fixed.

CrashPlan lets you set a transfer rate cap depending on if you’re at your computer or not. And though Backblaze lets you set a cap, those speeds are independent of what you are doing on your computer. For example, if I chose a lower transfer rate in Backblaze then it will use that lower speed even if I am not doing any network heaving work on my computer. And the opposite is true: if I chose a higher transfer rate then it will fight for that rate even if I am doing a lot of network heavy work.

Arq’s automatic transfer rate however adjusts to your Internet usage, as it should. So if I’m downloading a movie, Arq throttles back; if I’m casually web surfing, Arq speeds up.

Data Recovery from Arq

Restoring from Arq means downloading from your S3 account. You can chose to restore individual files, folders, or download all of it.

However, since Arq works similar to Time Machine, you can go back and see versions of your files and restore individual files or folders. So it’s not just for catastrophe recovery.

Arq Summary

The only disadvantage to Arq is the price. Of course, for some people the superiority of Arq’s encryption and Amazon’s reliability may make the price worth it. And for others, depending on the amount of data being backed up, the price may be inconsequential if not equal to other services.

The advantages to Arq are that it’s a well-built Mac app. It offers very granular control, versioned backups, and it stores your data in Amazon’s reliable data centers.

Using Arq I feel much more in control and confident about what is getting backed up and just how safe it is. It even just feels more safe than the other services.

The short of it

All this to say, it is a good idea to have an offsite backup, and I recommend using a cloud-based service because it’s easy to set up and easy to keep up to date.

Backblaze and CrashPlan both work well and are very affordable. If you have lots and lots of irreplaceable data (more than 100 GBs) then you may want to use these guys because the monthly costs will be lower and they’ll send you a drive with your stuff on it to recover.

However, if you care about having granular control, better data centers, higher encryption of your data, and/or you don’t have that much to back up, then Arq is a great solution.

I currently have a one-year subscription with Backblaze, and I’m glad I do. But if I had known what I know today one month ago then I probably would have bought and used Arq instead.

* * *

Update, 2013-08-30: Since writing this, Backblaze has significantly improved their data encryption and added certain files to their backup list. It’s been a few years now, and I continue to use Backblaze and highly recommend their service.


  1. A note about TimeMachine, people complain that when it kicks in it brings your computer to a grinding halt. Well, that’s only true if you’re on an HDD. It does that because the needle is moving back and forth between the data that’s being read to be backed up to the drive and the data that’s being read for your use. With a Solid State Drive, read/write speeds are exponentially faster and you don’t even notice Time Machine kicking in.
Off-Site Backups

My Trip to WWDC 2011

As most of you probably know, last week I was in San Francisco during WWDC. I didn’t actually attend the conference; I was simply in town to meet with all the other nerds who were there.

It took some guts to get on a plane and fly to the city for the week while having no agenda and no reason to go other than to meet people. It was a very fun and very exhausting trip.

Fun because I got to meet all sorts of great people — many of whom I’d only ever known on Twitter or email, and many of whom I previously had not known at all. It was exhausting because I was out there on my own and was constantly having “new” conversations with people I didn’t really know that well.

I was not the only person in town without a conference badge, and not one person I met thought I was odd for flying out simply to meet and hang out with folks. In fact, there were several people I spoke with who said they were considering not purchasing a badge for next year. Though, on the other hand, pretty much every developer I spoke to said a badge to WWDC was the best $1,600 they could spend on their career.

Here is an unordered list of tidbits regarding my trip to San Francisco:

  • AT&T service was just fine. I’ve only ever heard horror stories and wise cracks about what poor reception AT&T gets in San Francisco, but I had several bars everywhere I went. In fact, service was so good for me that I used my iPhone to tether my laptop when working from my hotel room because the 3G was faster than hotel wi-fi.

  • The best place for coffee in downtown San Francisco was Blue Bottle Coffee. I say this not because I tried all the other coffee shops, but because I didn’t try a single other coffee shop. Every visit to Blue Bottle, no matter the time, was greeted with a line out the door.

They brew every cup of coffee as you order it — there is no drip coffee “on tap” because they even brew that individually by the cup. And everything they brew is brewed their way in one size. I tried to order an Americano with steamed half-and-half but they don’t steam creamer. Also, they only brew Americanos in one size. All these peculiarities add up to a great cup of coffee. I had many great drinks and many great conversations at Blue Bottle.

  • Since I wasn’t actually attending the conference, I had no daily schedule. My routine each day consisted of using Twitter and email to have spur-of-the-moment meet ups. But that was the norm for just about everyone. It was a mix of people reaching out to me on Twitter or email wanting to meet up, and me reaching out to others to meet up.

And I met a lot of people. Which was the entire point of my trip. I wanted to shake hands and talk face to face with those whom I work with, write about, and connect with online so regularly.

  • Not every meet-up was planned. It was very common to bump into someone whom I knew or recognized. And I would always introduce myself and say hello whenever I could. Sometimes I would meet someone and we’d be able to hang out. Other times I’d meet them we would chat for a few minutes and then both go on with our day.

  • There was the third group of people that I met: the friends of friends. Many times I would be having coffee with someone, when a person that they knew would walk up to say hi. I would introduce myself, or get introduced, and thus meet someone new. This is often when business cards got exchanged. Nearly everyone at WWDC had a business cards, and, no offense to those there, my cards were by far and away the best cards there.

I recently had Evan Calkins make some letterpressed calling cards with nothing but my email on them. While it’s true that there are times when you need more info on your card than that, my email address ([email protected]) gives all the information that most people needed to know: my name, my website, and how to contact me.

  • Most meet-ups were usually followed up with a tweet about how nice it was to meet that person. I also kept a log in my Field Notes notebook about who I met, where we met, and what they did.

  • I cannot stress enough how fantastic it was to meet with so many developers, designers, and other writers. It was great to make a real life, personal connection with all these people whom I work alongside and write about each day. I know that the conversations and meet ups which took place during WWDC will make me a better writer for this site.

So, in short, if your career is at all tied to the Mac community (as a writer, designer, developer, consultant, etc.) then you should be in San Francisco during WWDC. And if you make software for Apple’s platforms at any level higher than the slightest of hobbies then you probably want a ticket to the conference. See you next year.

My Trip to WWDC 2011