This article by Marissa Bracke is what inspired Scott’s aforelinked piece. There is some great insight and advice in here:

It took me a while to realize that there’s a big difference between someone who feels busy and someone who has a lot going on in their business. […]

Skeptical? Try this for three days straight: don’t use the word busy. At all.

You want to email this article to everyone in your office who always talks about how busy they are, don’t you? Yeah, me too.

Busy People Will Always Feel Busy